ProCook - Cabot Circus Reviews 189

TrustScore 5 out of 5

4.8

Unit SU58, Cabot Circus, BS1 3BA Bristol, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff were excellent and answered my queries with confidence and I felt I had perfect advice. Would use them again for certain

Rated 5 out of 5 stars

A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable. I managed to replace my 17 year old casserole pan with exactly what I needed. And a... See more

Company replied

Rated 5 out of 5 stars

I've had my eye on a ProCook Nakiri knife for a while now and decided to pop in to their store whilst in Bristol for the day. The staff were very friendly and very helpful when it came to deciding whi... See more

Company replied

Rated 5 out of 5 stars

Good quality products for a reasonable price, can personally recommend the cast iron enamel pots and bi-ply stainless steel pans. Staff at the store were also friendly and helpful.

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom

  • 0117 2055040

4.8

Excellent

TrustScore 5 out of 5

189 reviews

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Rated 5 out of 5 stars

Great staff

The member of staff who served me was fun and engaging

31 May 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're glad our staff member was fun and engaging. We appreciate your feedback!

Rated 5 out of 5 stars

Ever reliable

As usual, good quality products at a fair price. Pro cook is my go to shop for kitchenware these days.

11 May 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate you taking the time to leave us this great review! We're so happy to hear that we are your go-to shop.

Rated 5 out of 5 stars

Friendly staff

Friendly staff, very helpful and knowledgeable

11 May 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.

Rated 5 out of 5 stars

This is my go to shop for all…

This is my go to shop for all kitchenware. Outstanding quality.

9 May 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're so happy you find our shop your go-to for quality kitchenware! We appreciate your kind words.

Rated 5 out of 5 stars

High quality

Excellent service. The pan I bought is the perfect size for me, I've already used it and I think it's wonderful. High quality.

2 May 2026
Rated 5 out of 5 stars

Very attentive and friendly staff

Very attentive and friendly staff.
Products purchased are high quality.
Will continue to use Pro Cook for other items.

19 April 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff attentive and friendly and liked our high-quality products.

Rated 5 out of 5 stars

Everything you need at great prices

Shop has everything and the young lady working there was so knowledgeable and helpful it made my trip really easy and hassle free… will be back

7 April 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found everything you needed and that our staff member was helpful.

Rated 5 out of 5 stars

First time I visited a Pro-cook store…

First time I visited a Pro-cook store in Bristol, the staff were very friendly and helpful, and helped find what I was looking for, and the prices are great. Will definitely revisit.

23 March 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that you found our Bristol store staff friendly and helpful. It's great to know that they helped you find what you were looking for and that you were pleased with our prices. We look forward to your next visit!

Rated 5 out of 5 stars

Amazing service and really helpful…

Amazing service and really helpful staff + incredible product. They even gave 25 years warranty for free which is insane!

22 March 2026
ProCook - Cabot Circus logo

Reply from ProCook - Cabot Circus

We're happy to hear that you had such a positive experience with our helpful staff and amazing product! We appreciate you mentioning the warranty. Thanks for your feedback!

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