The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
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Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more
Company replied
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
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Staff was very kind and attentive i…
Staff was very kind and attentive i went in for a meat cleaver very good price going there again soon to purchase some plates

Reply from ProCook - Cabot Circus
Friendly & polite staff
Friendly & polite staff. Value for money on items. Good selection on various items.
Wide selection of quality products
I found a wide selection of small gadgets that I’d been seeking for a long time. There is no branch where I live and I was excited by the choice of products. Everything is of high quality. So a happy customer!
Already purchased saucepan set from the…
Already purchased saucepan set from the outlet in street. Wanted the steamer to complete my new set. Asked sales assistant and she helped me select the correct one.

Reply from ProCook - Cabot Circus
The cafetiere I wanted was sold out…
The cafetiere I wanted was sold out except for the display model. The really cool shop assistant said it was no problem and wrapped it up really well for me because there was no box. Nice service.

Reply from ProCook - Cabot Circus

Reply from ProCook - Cabot Circus
Pro Cook Bristol
The team at Pro cook have been very efficient offering appropriate support to find good quality items, in-store and online. Their customer service team are very helpful if you require additional information when ordering online.

Reply from ProCook - Cabot Circus
Called to check if item was stock and…
Called to check if item was stock and it was kept behind the till for me to collect that day.

Reply from ProCook - Cabot Circus
Very friendly & helpful staff
Very friendly & helpful staff. Great service all round.

Reply from ProCook - Cabot Circus
Everything perfect
Everything perfect. Really good quality items. Costumer service is top. Worthy the price.

Reply from ProCook - Cabot Circus
Good range of products
Good range of products, very little Teflon and knowledgeable staff. Thanks!

Reply from ProCook - Cabot Circus
Great choice of kitchen equipment reasonably priced.
We went for a new knife sharpener and got lots of advice. Ended up buying lots of other things as it all looked so good and very reasonable.

Reply from ProCook - Cabot Circus
Found exactly what I was looking for…
Found exactly what I was looking for and more. The assistant was very helpful

Reply from ProCook - Cabot Circus
Great store
Great store. Cheerful and helpful team in store. Excellent products, fantastic displays.

Reply from ProCook - Cabot Circus
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