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Review summary

Created with AI, based on recent reviews

Evaluating 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like stickers, bookmarks, and custom boxes meet or exceed their expectations, with colors and prints appearing exactly as desired. Many people appreciate the efficient ordering process, finding the website easy to navigate, and highlighting the quick turnaround times and early delivery of their orders. The service is frequently described as outstanding, with staff being helpful and ensuring product quality, leading many to express their intent to reorder. However, some customers also noted issues with product quality, such as cards being too thin or labels not peeling correctly, and receiving items that did not match their order specifications, like incorrect rounded edges or colors. There were also instances of delivery problems, including delayed shipments, orders arriving after events, and issues with tracking or missing items from packaging. A few other people also felt that communication was lacking, particularly when trying to resolve quality concerns or discuss complex orders, leading to frustration and a desire to seek services elsewhere.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality,... See more

Quality

People report positive experiences with quality, with many reviewers describing products as perfect,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and intent to reorder due to... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick delivery, fast... See more

Service

Customers had positive experiences with service, often highlighting the ease of the process, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.

Company replied

Rated 5 out of 5 stars

I recommend PrintPlace for easy, professional looking stickers. They come in a variety of options for text type, color, and templates. My personalized custom designed stickers arrived today and they a... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

548 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

The verbal communication is tough

The verbal communication is tough. Once I got a fluent English associate all went beautifully. Computer/design worked fine and the product arrived in great condition and very pretty. All and all Great job.

11 November 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback, Tacy! We’re glad to hear that your experience improved with the right support and that you loved the final product. We appreciate your insights and will work on enhancing our communication. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Completed order on time for me to use…

Completed order on time for me to use this coming Sunday. Very pleased with the quality of the envelope and being able to proof the art work was great! Will probably re-order in the future.

18 November 2025
Unprompted review
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Reply from PrintPlace

Thank you, Sandra! We're thrilled to hear you were pleased with the quality and timely delivery of your order. We look forward to serving you again in the future! -Customer Care

Rated 5 out of 5 stars

Exceptional Service and Quality

I’ve been a PrintPlace customer for two years, and the experience has been great. Their attention to detail, great customer service, and willingness to help bring my vision to life keep me coming back. I’ve ordered banners, flyers, signs, and more, and every product has been high-quality and delivered exactly as expected. I’m a consistently satisfied customer and highly recommend PrintPlace to anyone looking for reliable, professional printing services.

15 September 2025
Unprompted review
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Reply from PrintPlace

Thank you, Thandi! We're thrilled to hear about your positive experiences with us over the past two years. Your satisfaction and trust mean the world to us, and we appreciate your recommendation. Looking forward to bringing your vision to life again soon! -Customer Care

Rated 5 out of 5 stars

The customer service was excellent as…

The customer service was excellent as this was my first time ordering plastic business cards. The product came out exactly as we had hoped, the shipment even arrived one day early.

17 September 2025
Unprompted review
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Reply from PrintPlace

Thank you, Gerald! We're thrilled to hear you had a great experience with our customer service and that your business cards turned out perfectly. We appreciate your feedback and look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Quick delivery of a quality product

The quality of the item was great and it was delivered quickly.

25 October 2025
Unprompted review
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Reply from PrintPlace

Thank you for your fantastic feedback, Bob! We're thrilled to hear you loved the quality of your item and the quick delivery. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Flyers

The printing was the best. I love the end results. Than you again

30 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, DeMocha! We're thrilled to hear you loved the printing results. Your satisfaction means the world to us, and we appreciate your kind words. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Excellent service

Second time ordering from them and both times service has exceeded expectations. This time got my order 6 days before expected. NOW THAT'S SERVICE!!

21 October 2025
Unprompted review
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Reply from PrintPlace

Thank you for your fantastic feedback, Kathy! We're thrilled to hear that our service exceeded your expectations once again. Timely delivery is a priority for us, and we're glad we hit the mark. Looking forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

I've ordered twice from your company

I've ordered twice from your company, and both times the experience has been excellent. The quality was great, and delivery arrived earlier than expected each time. Thank you for consistently providing outstanding service!

23 October 2025
Unprompted review
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Reply from PrintPlace

Thank you, Russ, for your fantastic feedback! We're thrilled to hear that you've had excellent experiences with us and appreciate your recognition of our quality and timely delivery. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Great products and quality service!

Always so easy when dealing with Print Place. Helpful customer service and fast shipping. The quality of the products we get are top notch.

1 October 2025
Unprompted review
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Reply from PrintPlace

Thank you, Martin! We’re thrilled to hear you had a great experience with our customer service and product quality. Your satisfaction is our priority, and we appreciate your support! -Customer Care

Rated 5 out of 5 stars

Ordered bookmarks and they were beyond…

Ordered bookmarks and they were beyond my expectations. Quick turnaround and early delivery. Beautiful product. Very impressed and I’ll be ordering again.

17 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Lin! We're thrilled to hear that your bookmarks exceeded your expectations and that you appreciated the quick turnaround. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Great Product, Sercive and Price.

Highly recommend. Great products; great prices and great service. How can you go wrong here. Can't wait to order with them again. Great job PrintPlace!!

7 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you so much for your fantastic review, Andrew! We're thrilled to hear you loved our products, prices, and service. Your support means the world to us, and we can't wait to assist you again soon! -Customer Care

Rated 5 out of 5 stars

What made my experience great? Great Service attracts Loyal Customers. Count Me In!

What made my experience great?
1) PrintPlace website was easy to navigate and place my order.
2) PrintPlace price was notably less expensive than the company I had been using for the past 10 years.
3) My Order was delivered 6 DAYS AHEAD OF SCHEDULE!
4) The finished product was SUPERB & BEAUTIFUL

14 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your wonderful feedback, Marie! We're thrilled to hear that you found our website user-friendly and that you received your order ahead of schedule. Your satisfaction means the world to us, and we look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

They made a 3 by 6 banner and it was…

They made a 3 by 6 banner and it was perfect 👌 ,centered perfect, colorful, not blurry just the way I pictured it

10 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thanks for the fantastic feedback, Michael! We're thrilled to hear that the banner turned out just as you envisioned. Your satisfaction means the world to us. Looking forward to assisting you again! -Customer Care

Rated 5 out of 5 stars

Perfect!

Perfect!
Perfect!

10 October 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Mary! We're thrilled to hear you had a perfect experience with us. Your satisfaction means the world to our team. Looking forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Very high quality

Very high quality. Quick shipment. Helpful customer support.

3 September 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Richard! We're thrilled to hear you loved the quality and our quick service. Our team is always here to help. We appreciate your support! -Customer Care

Rated 1 out of 5 stars

Unfortunately

Unfortunately, I did not carefully read the cancelation policy when I booked this hotel. My family told it was in a drug infested area, so I canceled my reservation too late and lost my money due a very short refund windows. $541.00 wasted!

22 September 2025
Unprompted review
Rated 4 out of 5 stars

Convenient if you know what you want…

Convenient if you know what you want and good quality of product, with fast turnaround time. I would suggest the development, creating, quoting and ordering process is a little challenging and not so intuitive for each step. Projects should be either in-process or complete at the development level. Getting back to projects in development seem harder than it should be. Seems like a drop-down for projects in design development would be easy to add. Once complete and order is in place, the project should move out of development and into on-order status.

2 September 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback, Chuck! We're glad to hear you found our quality and turnaround time satisfactory. We appreciate your suggestions on improving the ordering process and will share them with our team. Your input helps us enhance the experience for everyone. -Customer Care

Rated 1 out of 5 stars

We order stickers the first time and…

We order stickers the first time and the dimensions where wrong (ie w and H where flipped)

We corrected and ordered a second time and they where still wrong

1 August 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

We’re very sorry to hear about the repeated issues with your sticker orders. We completely understand how frustrating this must be. To help us look into this and resolve the situation, could you please provide your order number? -Customer Care

Rated 5 out of 5 stars

Print place is our go to

Print place has been our go to for self adhesive labels, banners, and all types of logo embossed supplies for our businesses. They're professional, knowledgeable and and you'll receive your orders timely.

28 September 2024
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear that our team has been able to support your business needs with professionalism and timely service. Your trust in us means a lot! -Customer Care

Rated 5 out of 5 stars

Great quality boxes

This is the third year I have ordered boxes from PrintPlace. Designing the boxes is straight forward, and I love that I can see a three dimensional image of the finished project as I design. Prices are very competitive and I have found them to be of consistently outstanding quality. Plus they are always delivered on, or before the estimated delivery date. I will continue to go to PrintPlace for my box needs!

9 September 2025
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Rebecca! We’re thrilled to hear you’ve had such a positive experience with our box design and quality. Your loyalty means a lot to us, and we’re glad we can consistently meet your needs. Looking forward to serving you again! -Customer Care

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