PrintPlace Reviews 546

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it right back out. The stickers came out PERFECT, and their customer service is absolutely amazing businesses like this deserve all the love they’ve earned a loyal customer in me.

Accurate and quick service.

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that looks EXACTLY like you want it to. I’ll definitely be using this company again in the future!

Fast, problem solving and detailed. The appreciation of my time and constant communication sets them apart!

Gave us good service and even delivered on time!

Online ordering a breeze. Arrived sooner than promised but their weakness is tracking. I get an email tracking link but it never works. Very frustrating as packages enroute to me via FedEx are frequently misdirected.

The lady obviously didn't understand I needed simple envelopes with printed fronts and she made custom envelopes.
I thought I was receiving 500 for 55.00. I actually only got like 250 for apx. 238.00

We order return address labels. About 20% of the labels the backing could not be removed, so we could not stick them to envelopes. I contacted customer service right away. They insisted on a video! What was I suppose to take a video of! They replies asking for a photo. So I sent it in. I received a reply that because I sent the photo past the 30 days they would not help me. I sent it three days past the deadline, mind you it was the holidays, our busiest fund raising time of the year! They didn't care I contacted them the first time a week after the labels arrived and there would be no way for us to know how many labels had this issue until we sent our charity newsletter. Very poor customer service if you have an issue with your order.

For my second order, Im feeling pretty good. I have some like and dislikes between orders that as I better navigate the drafting process may resolve itself. Overall, mostly pleased.

Quality Products. Fast turn around time. Fast shipping. Great job. Thanks...

Very professional, great prices and very helpful with your order. I am definitely ordering again.

Hello,

I placed an order for business cards with your company and selected the fastest delivery option, paying an additional fee, because I needed the cards for a major event on the 26th.

However, as of today, the business cards have not arrived, and I have only received a feedback email instead of the actual delivery.

This is not a simple delay.
I believe this constitutes a clear failure to fulfill a paid delivery commitment.
The purpose of my order was to use the business cards at the event on the 26th, and that purpose has now been completely compromised.

Therefore, I am requesting a full refund of the additional fees paid for expedited shipping.

Failing to honor a promised service seriously undermines customer trust, and based on this experience, I do not feel that your company has acted responsibly.

I ask for your prompt review of this matter and confirmation of the refund.

Thank you.

Your custom sizes were perfect, and the website was easy to order from. The whole process was so easy. I made a mistake when choosing the paper type but that was my fault not yours. I am happy with the product none the less. I will order again in the future.

The print file could not be used as submitted and I had to make several calls to get it print ready. The cardstock is too thin.

Very slow, took 3 weeks +to arrive. After my customers event. the backdrop and hardware arrived on time and is a much more difficult print.

Easy submission of material and very quick production. Well packed and arrived in tact!

The verbal communication is tough. Once I got a fluent English associate all went beautifully. Computer/design worked fine and the product arrived in great condition and very pretty. All and all Great job.

Completed order on time for me to use this coming Sunday. Very pleased with the quality of the envelope and being able to proof the art work was great! Will probably re-order in the future.