Started a subscription with PrepKitchen to help loose weight, the choice of meals are great and plenty of options. Had 1 minor hiccup with the delivery where 1 small pot was damage (not prepkitchens f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing meals and great customer service! Finally business that knows what they are doing. Meals that are ACTUALLY flavoursome and I love my flavours lol. Great variety for all, at a reasonable price... See more
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Tried Prep Kitchen a few different times and always been constantly great. Tried Simmer previously, but food was definitely not as fresh and when I had an issue with my Simmer order once and gener... See more
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Absolutely amazing! I’ve been using the service for the past 6 weeks and it’s helped me massively to lose over 1st, the choice of meals is great, the flavour is fantastic and the connivence... See more
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Company details
Written by the company
Healthy eating made easy! 100% fresh, chef-cooked healthy meal plans delivered to you nationwide. Eating well doesn’t have to be time-consuming or complicated. Prep Kitchen makes it simple with fresh, ready-made meals designed to support your health goals. Whether you’re focused on fat loss, muscle gain, or simply maintaining a balanced diet, our expertly crafted dishes provide the nutrition you need - without the effort.
Why Choose Prep Kitchen?
Written by the company
- Nutritionally balanced with always fresh carbs and veg
- Our chefs freshly prepare your dishes with macro precision
- Pick your plans & meals
- Define your goal and choose meals from our 3 week rotating menu
- Delivered straight to you!
- Receive your fresh cooked meals, chilled & ready for the fridge or freezer
- Just heat, eat, & enjoy
- Heat them up, enjoy the delicious flavours, track your macros
Contact info
Court Lodge Farm, Southfleet, DA13 9NR, Gravesend, United Kingdom
- 0203 916 0120
- mealplans@prepkitchen.co.uk
- www.prepkitchen.co.uk
Get 40% off Your First Order!
4.5
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I’ve had a great experience with Prep…
I’ve had a great experience with Prep Kitchen. The meals are tasty, fresh, and delivered on time, making it really easy to stay on track with my nutrition.
I also appreciated the courtesy call from Callum on their customer service team. He was friendly, professional, and took the time to check in, which added a really nice personal touch to the overall experience.Highly recommended!
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Katarzyna,
Thanks for taking the time to share your experience! It's great to hear the meals have been hitting the mark for taste, freshness, and convenience. It’s exactly what we aim for, so it’s good to know it’s helping you stay on track.
We’re also really pleased to hear about your interaction with Callum. That personal touch makes a big difference, and we’ll be sure to pass your feedback on to him.
Thanks again for the recommendation, we’re glad to have you with us and look forward to keeping things just as consistent for you.
Best Wishes,
Prep Kitchen Team
Highly recommend
Highly recommend, not only are the meals fantastic the customer service is top class
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Nicola,
Great to hear you’re enjoying the meals, thanks for the recommendation.
We’re also really pleased the customer service has made a strong impression. We aim to keep things straightforward and supportive, so it’s good to know that’s coming through.
Thanks again for choosing Prep Kitchen, we’re glad to have you with us.
Best Wishes,
Prep Kitchen Team
I’ve been using PrepKitchen for months…
I’ve been using PrepKitchen for months after switching from Simmer Eats. I prefer the quality of meals - they are a lot fresher and less ‘supermarket ready-meal’.
On two occasions, Ashley and Michelle from customer support helped me resolve issues I had without back and forth.
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Jemel,
Thanks for sticking with us and for sharing your experience! We’re really pleased to hear the meals have stood out for their freshness and quality since making the switch.
It’s also great to know Ashley and Michelle were able to step in and get things sorted quickly when you needed support. That kind of straightforward, helpful service is exactly what we aim for, so it’s good to hear it came through.
We appreciate the feedback and look forward to continuing to deliver meals and service you can rely on.
Best Wishes,
Prep Kitchen Team
I’ve been really happy with PrepKitchen
I’ve been really happy with PrepKitchen so far. The food is always fresh, tastes great, and makes sticking to my goals so much easier. Since starting about 4weeks ago, I’ve already lost 2kg, which has been really motivating !
I also spoke with Sam, and she was absolutely amazing. She was so helpful, friendly, and genuinely took the time to answer my questions and make sure everything was right for me. Her customer service was outstanding and made the whole experience even better. It’s rare to come across someone so professional and kind—she’s a real credit to the team.
Overall, I’d definitely recommend PrepKitchen to anyone looking for quality meals and excellent service.
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi B,
Thanks for taking the time to leave a review. So glad to hear you're enjoying the meals and finding them fresh and tasty. It’s great to know they’re helping you stay on track, and well done on the 2kg loss in just a few weeks, that’s a brilliant start.
We’re also really pleased to hear about your experience with Sam. She’ll be glad to know her support made such a positive impact, and we’ll be sure to pass that on to her.
Thanks again for the recommendation, we’re glad to have you with us and look forward to continuing to support your goals with meals you can rely on.
Best Wishes,
Prep Kitchen Team
Loving the selection and flexibility…
Loving the selection and flexibility and prompt response to my request 😀
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Trudy,
Thanks for your lovely feedback!
We are happy you are enjoying our selection of meals and that our Customer Service Team were quick to help with your request.
We really appreciate you taking the time to post a review, means a lot!
Best Wishes,
Prep Kitchen Team
Good munch
Great food, easy to make and high in protein. You just heat it up in the microwave which makes it really convenient. Fits well with fitness goals and hitting daily protein targets.
26 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear you’re enjoying the meals and finding them easy to fit into your routine.
It’s good to know the convenience and high-protein focus are helping you stay on track with your fitness goals—that balance is exactly what we aim for. Quick, reliable meals that still deliver on nutrition and taste.
Thanks again for your feedback—we’re glad to have you with us and look forward to keeping you fuelled week to week!
Kind Regards
Prep Kitchen Team
1000% worth it!
I have been having Prep Kitchen for a solid 4-5 months now, I have tried every other meal prep company and nothing compares! Every meal is 10/10, would highly recommend!
5 May 2026
Unprompted review
Reply from Prep Kitchen
Thanks for taking the time to leave a review—great to hear you’ve been with us for a few months and that the meals are hitting the mark.
It’s especially good to know we’ve stood out compared to other services you’ve tried—that’s exactly what we aim for. Consistency, quality, and flavour are all really important to us, so hearing every meal has been a 10/10 means a lot.
Thanks again for the recommendation—we’re glad to have you with us and look forward to keeping that standard going!
Kind Regards
Prep Kitchen Team
Great meals
Great meals, good price and really friendly people, Sam called us after 4 weeks just checking everything was still okay and we're happy with everything. Honestly couldn't be happier with everything.
4 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Tomas,
Great to hear you’ve been enjoying the meals and finding good value in them.
It’s also brilliant to know the team made a positive impression, those check-in calls are all about making sure everything’s working as it should, so we’re glad that came through. We’ll be sure to pass your kind words on to Sam.
Thanks again for sharing your experience, we’re really pleased to have you with us.
Best Wishes,
Prep Kitchen Team
I’ve been using prep kitchen for a few…
I’ve been using prep kitchen for a few weeks now and I can honestly say I am not disappointed. Being on my own and working 5 days a week, I don’t have the time or energy to be cooking when home from work. Having something different every day for lunch and dinner is fab. Paul was great on the phone. Really friendly and helpful. Thank you
1 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Julie,
Great to hear Prep Kitchen has been such a good fit for your routine.
We know how tough it can be finding the time and energy to cook after a long day, so it’s brilliant that the meals are making things easier while still giving you plenty of variety.
We’ll also pass your kind words on to Paul, he’ll really appreciate that.
Thanks again for taking the time to share your experience and for choosing Prep Kitchen.
Best Wishes,
Prep Kitchen Team
Honestly what a good company the meals…
Honestly what a good company the meals taste great, better than other companies I’ve tired.
They found out I wasn’t well & gave me 2 meals for free on my order.
It’s been so good I’m on my 4th order I think.
The customer service is brilliant so much better then the others.
3 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Luke,
Great to hear you’ve been enjoying the meals and sticking with us and it means a lot that you’re now on your fourth order.
We’re really pleased the food is hitting the mark and standing out compared to others you’ve tried. It’s also great to know the customer service has made a difference, that’s something we put a lot of focus on.
Thanks for taking the time to share your experience, and we hope you’re feeling better. We look forward to keeping things just as consistent for you moving forward.
Best Wishes,
Prep Kitchen Team
Love prep kitchen
Love prep kitchen. Been using for 3 weeks, I've so much more time on my hands. I've hashimotos and find my energy and bloating is improving on the low carb meals. They also taste so great!! Sam from the team called me today and was so lovely. Thank you !
2 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Rhianne,
Great to hear Prep Kitchen has made such a difference to your routine.
It’s brilliant that the low carb meals are helping with your energy levels and how you’re feeling day to day, that’s exactly the kind of impact we aim to have. And even better that you’re enjoying the taste too.
We’ll make sure your kind words are passed on to Sam as well, she’ll really appreciate that.
Thanks again for sharing your experience and for being with us.
Best Wishes,
Prep Kitchen Team
The food is really good very I was…
The food is really good, I was quite surprised! Lots of flavour and the chicken tikka is my fav. Service has been fantastic, it come fresh and chilled well packaged.
I’m not keen on spicy and a lot of the choices do have chillies in, but there is still enough for me to choose from that’s not. Spoke to Sam she was fabulous very kind and bubbly really impressed.
2 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Nina,
Great to hear you’ve been enjoying the meals—and that the chicken tikka is a favourite.
It’s also brilliant to know everything’s arriving fresh and well packaged, and that the service has stood out. We’ll be sure to pass your kind words on to Sam as well—she’ll really appreciate that.
We understand the point around spice levels too. While quite a few dishes do include chilli, we’re always working to keep a good balance so there are plenty of options for different tastes.
Thanks again for the recommendation,we’re glad to have you with us.
Best Wishes,
Prep Kitchen Team
My Experience with Prep Kitchen
My Experience with Prep Kitchen:
This review is after only a few weeks ,I have not tried everything on the menu yet .
Fresh, Fuelled, and Stress-Free
I’ve tried my fair share of meal delivery services, but Prep Kitchen has genuinely changed my weekly routine. If you’re like me and juggle a busy schedule while trying to stay on top of your nutrition, you know the "what’s for dinner?" dread is real.
Here is my honest take on why they’ve become my go-to.
The Menu & Variety
One of my biggest gripes with meal prep services is the "chicken and broccoli" fatigue. Prep Kitchen actually puts effort into their menu choice. Every week feels like a fresh start with a massive variety of cuisines—from Thai green curries to hearty British roasts.
What I love most is how easy it is to navigate their goals. Since I’m currently keeping things light, I opted for the Low Carb option. Often, "low carb" means you're left feeling like you've eaten a side salad and nothing else, but they’ve mastered the art of substituting grains with nutritious, high-volume veggies that actually taste good.
Quality & Portion Size
Let’s talk about the two things that usually go wrong: soggy food and tiny portions.
• Quality: The ingredients feel premium. The meat isn't chewy, and the vegetables still have a bit of "snap" to them after heating. It doesn't taste like a "ready meal"; it tastes like someone actually cooked it in a kitchen.
• Portion Size: I was pleasantly surprised by the decent portion sizes. Even with the low-carb meals, I felt full and satisfied. I didn't find myself rummaging through the cupboards for snacks an hour later, which is a huge win for my willpower.
Customer Service
It’s rare to mention customer service in a food review, but it deserves a shout-out here. the team have contacted me and been responsive and genuinely helpful. It’s clear they actually care about the customer experience rather than just being a faceless subscription machine.
My Rating
Taste/Quality
⭐⭐⭐⭐⭐
Portion Size
⭐⭐⭐⭐⭐
Menu Variety
⭐⭐⭐⭐⭐
Customer Service
⭐⭐⭐⭐⭐
lIf you want high-quality, macro-friendly meals that actually taste like real food, Prep Kitchen is worth every penny. The low-carb options are a lifesaver for staying on track without sacrificing flavour.
1 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Dean,
Thanks for such a detailed and thoughtful review! we really appreciate you taking the time to break down your experience.
Great to hear the meals have made a real difference to your weekly routine. We know how much of a challenge it can be balancing a busy schedule with staying on track nutritionally, so it’s brilliant to know the variety and low-carb options are working well for you without feeling restrictive.
It’s also fantastic to hear your feedback on quality and portion sizes—that balance between convenience and “real food” is exactly what we aim for. And we’ll be sure to pass your comments on to the customer service team too, they’ll really appreciate it.
Thanks again for the recommendation and for giving us a try, we’re glad to have you with us.
Best Wishes,
Prep Kitchen Team
Highly recommend!
I’ve been using Prep Kitchen for 4 weeks now and I’m honestly so happy with it! Every single meal has been absolutely delicious- it never feels boring or repetitive.
I chose the low carb option and I love how many vegetables are included in each dish. It makes eating healthy so much easier and more enjoyable.
Highly recommend if you’re looking for convenient, tasty, and well-balanced meals.
30 April 2026
Unprompted review
Reply from Prep Kitchen
Hi Big,
Great to hear you’ve been enjoying the meals over the past few weeks.
It’s brilliant that the low carb option is hitting the mark and that you’re finding the variety keeps things interesting, making healthy eating feel easy (and not repetitive) is exactly what we aim for. Glad the veg-packed dishes are working well for you too.
Thanks for the recommendation and for choosing Prep Kitchen, we’re really pleased to have you with us.
Best Wishes,
Prep Kitchen Team
Give them a try
I'm very impressed with Prep kitchen. I've been eating their meals for a few months now.
The good:
Food is fantastic, genuinely tasty.
Delivered on time and well chilled.
Variety is great.
Ability to feedback on the dishes you like.
Ability to change the meals before dispatch.
The less good (but still 5 stars from me):
A little pricey.
Portion sizes can be a bit small for a main meal, but I usually add some salad or extra toppings to my food.
Would highly recommend
30 April 2026
Unprompted review
Reply from Prep Kitchen
Hi Micheal,
Thanks for taking the time to share such a detailed review, we really appreciate it.
Great to hear you’ve been enjoying the meals over the past few months and that the taste, variety, and flexibility around choosing and rating dishes have all been hitting the mark. It’s also good to know everything’s arriving on time and well chilled.
We hear you on pricing and portion size too—it's something we’re always reviewing to make sure we’re striking the right balance between quality, nutrition, and value. Adding extras like salad is a great way to tailor things to your needs.
Thanks again for the recommendation, we’re glad to have you with us.
Best Wishes,
Prep Kitchen Team
Really quick customer service via the…
Really quick customer service via the app. Jordan was very helpful.
30 April 2026
Unprompted review
Reply from Prep Kitchen
Hi Dan,
Thanks for the review!
We are glad Jordan was able to help you and you're happy with our Customer Service Team! We will let Jordan know as he'll be happy to know.
Best Wishes,
Prep Kitchen Team
Reply from Prep Kitchen
Hi Sophie,
Thanks for the review!
We are glad Michelle was able to help you and you're happy with our Customer Service Team! We will let Michelle know as she'll be happy to know.
Best Wishes,
Prep Kitchen Team
The customer service from the team is…
The customer service from the team is second to none.
If you have any issues they will deal with them straight away. Last time I contacted them they sorted everything out in less than 10 minutes of me contacting them.
30 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear you’ve had such a positive experience with the team.
We really appreciate you highlighting how quickly things were resolved—getting issues sorted promptly and without hassle is exactly what we aim for, so it’s good to know that’s been your experience.
Thanks again for taking the time to share this—we’re glad to have you with us and look forward to keeping things just as smooth going forward.
Kind Regards
Prep Kitchen Team
Had an issue with a couple of items…
Had an issue with a couple of items sent incorrectly, Rebecca responded promptly and resolved the issue, no issues or challenges whatsoever
28 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear our team could step in quickly and get things sorted.
Thanks for flagging the mix-up and for your patience while we put it right—Rebecca will be really pleased to hear this feedback. We aim to keep things simple and stress-free when issues do come up, so it’s good to know that came through.
Thanks again for taking the time to share your experience—we’re glad to have you with us.
Kind Regards
Prep Kitchen Team
The meals are top notch
The meals are top notch, and I’ve tried a few different options. Lots of choice but all super tasty.
I also really like that they reach out to you, via the PHONE 😱 to make sure you’re happy and enjoying the food. Lovely customer service if you need it, oh and they use DPD so you’re fine with deliveries ❤️🤣
If you’re thinking about it… just do it 👌🏼
30 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear the meals have stood out, especially compared to other options you’ve tried.
It’s brilliant that the variety and flavour are hitting the mark, and we’re really pleased the team’s been proactive in checking in those calls are all about making sure everything’s working as it should.
Good to know delivery has been smooth for you as well. We really appreciate the recommendation, thanks for choosing Prep Kitchen.
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