Started a subscription with PrepKitchen to help loose weight, the choice of meals are great and plenty of options. Had 1 minor hiccup with the delivery where 1 small pot was damage (not prepkitchens f... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Amazing meals and great customer service! Finally business that knows what they are doing. Meals that are ACTUALLY flavoursome and I love my flavours lol. Great variety for all, at a reasonable price... See more
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Tried Prep Kitchen a few different times and always been constantly great. Tried Simmer previously, but food was definitely not as fresh and when I had an issue with my Simmer order once and gener... See more
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Absolutely amazing! I’ve been using the service for the past 6 weeks and it’s helped me massively to lose over 1st, the choice of meals is great, the flavour is fantastic and the connivence... See more
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Company details
Written by the company
Healthy eating made easy! 100% fresh, chef-cooked healthy meal plans delivered to you nationwide. Eating well doesn’t have to be time-consuming or complicated. Prep Kitchen makes it simple with fresh, ready-made meals designed to support your health goals. Whether you’re focused on fat loss, muscle gain, or simply maintaining a balanced diet, our expertly crafted dishes provide the nutrition you need - without the effort.
Why Choose Prep Kitchen?
Written by the company
- Nutritionally balanced with always fresh carbs and veg
- Our chefs freshly prepare your dishes with macro precision
- Pick your plans & meals
- Define your goal and choose meals from our 3 week rotating menu
- Delivered straight to you!
- Receive your fresh cooked meals, chilled & ready for the fridge or freezer
- Just heat, eat, & enjoy
- Heat them up, enjoy the delicious flavours, track your macros
Contact info
Court Lodge Farm, Southfleet, DA13 9NR, Gravesend, United Kingdom
- 0203 916 0120
- mealplans@prepkitchen.co.uk
- www.prepkitchen.co.uk
Get 40% off Your First Order!
4.5
Excellent
4K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Ashley from the team was exceptionally…
Ashley from the team was exceptionally great! So kind and very happy to help! 5/5 for kindness and caring!
4 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Eleanor,
Thanks for the lovely review! We’re really pleased to hear Ashley made such a positive impression and was able to help.
We’ll be sure to pass your kind words on to her. Providing friendly and supportive service is exactly what we aim for!
Best Wishes,
Prep Kitchen Team
Saves a lot of time and very tasty
Saves a lot of time, tasty and healthy meals and the price feels worth it for the convenience
3 May 2026
Unprompted review
Reply from Prep Kitchen
Hi There,
Thanks for the great feedback! we’re really pleased to hear the meals are helping save you time while still delivering on taste and convenience.
It’s also great to know you feel the service is good value for the convenience and quality. That balance is exactly what we aim for.
Thanks again for choosing Prep Kitchen and we look forward to keeping your week that bit easier.
Best Wishes,
Prep Kitchen Team
You have altered my saved meals for…
You have altered my saved meals for this week. Why?
6 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Nige,
Sorry to hear about you experience. Unfortunately we won't change your saved meals, this can occur when you update your subscription preferences on your account with us to amend with your new choices but saved orders can only be amended by you.
You can amend your meal choices up until 12am Fridays but we would like to look into this for you so we would appreciate if you could ge tin touch with our Customer Service team on Mealplans@prepkitchen.co.uk please?
Best Wishes,
Prep Kitchen Team
Delicious Low Carb Meals
Great experience so far, have been using for approximately 4 weeks now. Had 2 check in phone calls with Callum who was very nice and helpful. The menu is very varied week to week and all have been very tasty. The low carb element of these meals has been very instrumental in how I manage my type 1 Diabetes.
6 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Dean,
Thanks for the great review! We’re really pleased to hear you’ve been enjoying the meals and finding the low carb range helpful in managing your Type 1 Diabetes.
It’s also fantastic to know the variety and flavour have stayed consistent week to week. We know how important it is to have meals you can rely on without feeling repetitive.
We’ll be sure to pass your kind words on to Callum as well, he’ll really appreciate the mention.
Thanks again for choosing Prep Kitchen and we’re glad to be supporting your routine and health goals.
Best Wishes,
Prep Kitchen Team
I means a lot to have all the meals for…
I means a lot to have all the meals for the week arriving on a Sunday. A good choice that changes on a 4ish week basis.
Well balanced and tasty meals.
The only negative thing is that some of the meals say spicy that aren’t and some that do not say are! Only one of us likes it it bit hot 🔥
6 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Susan,
Thanks for taking the time to leave a review! We’re really glad to hear the Sunday deliveries and weekly meal selection are working well for you. It’s great to know you’re enjoying the balance, variety and flavour of the meals too.
We also appreciate the feedback around the spice levels. That’s really helpful, and we’ll pass it on to the team as we continue refining our meal descriptions so they’re clearer and more consistent.
Thanks again for your support, we’re pleased to be making mealtimes a bit easier for your week ahead.
Best Wishes,
Prep Kitchen Team
good customer service
I appreciate their meals and their customer service. Kate Monk for reaching out previously and Rebecca for helping with my order details.
6 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Faiza,
Thanks for your lovely feedback! We’re really glad to hear you’ve been enjoying both the meals and the service.
We’ll make sure your kind words are passed on to Kate and Rebecca as well. They’ll really appreciate the mention.
Thanks again for choosing Prep Kitchen, we’re pleased to have you with us.
Best Wishes,
Prep Kitchen Team
Great food and excellent customer service from Jordan
The food has been consistently very good - really tasty, with an amazing variety. I particularly like that there’s a good mix of cuisines, including English and Italian-style options, rather than everything leaning towards curries or spicy food.
We’ve had a few delivery and packaging issues along the way, but the customer service has been genuinely excellent. Jordan in particular has been brilliant - helpful, fair and quick to get things sorted.
Issues can happen with deliveries, but the way a company deals with them matters, and Prep Kitchen have handled everything really well. Happy to keep ordering.
6 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Peter,
Thanks for taking the time to leave such a detailed review. We’re really pleased to hear you’ve been enjoying the meals and the variety on offer, it’s great to know the balance of cuisines has stood out to you too.
We also really appreciate your understanding around the delivery and packaging issues you’ve experienced along the way. While we always aim for everything to arrive perfectly, it means a lot to hear that the team handled things well when problems came up.
We’ll be sure to pass your kind words on to Jordan, he’ll be delighted to hear this. Providing fair, helpful and responsive support is exactly what we aim for.
Thanks again for your continued support, we’re glad to have you with us and look forward to keeping your orders coming smoothly.
Best WIshes,
Prep Kitchen Team
Food is absolutely delicious
Food is absolutely delicious, can’t fault anything I’ve tried so far
1 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Steph,
Thanks for the lovely review!
We appreciate taking your time to leave your feedback and we're glad to hear you're enjoying the meals and we're happy to have you with us.
Best Wishes,
Prep Kitchen
Tasty food, great portions
I’m a busy professional and this service is great. The food is tasty, portions are satiating unlike with other providers, and there’s a good variety. The app is a breeze and lets me be flexible with the plan. I got a call from Sam checking in on everything and she was very polite and helpful.
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Invict,
Thanks for the great review!
Great to hear Prep Kitchen is fitting so well into your routine. It’s good to know the meals are delivering on taste, portion size, and variety, and that the flexibility in the app is making things easier day to day.
We’re also really pleased Sam was able to check in and provide helpful support. We’ll be sure to pass that on to her.
Thanks again for sharing your experience—we’re glad to have you with us and look forward to keeping things just as convenient and reliable.
Best Wishes,
Prep Kitchen Team
I’ve had a great experience with Prep…
I’ve had a great experience with Prep Kitchen. The meals are tasty, fresh, and delivered on time, making it really easy to stay on track with my nutrition.
I also appreciated the courtesy call from Callum on their customer service team. He was friendly, professional, and took the time to check in, which added a really nice personal touch to the overall experience.Highly recommended!
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Katarzyna,
Thanks for taking the time to share your experience! It's great to hear the meals have been hitting the mark for taste, freshness, and convenience. It’s exactly what we aim for, so it’s good to know it’s helping you stay on track.
We’re also really pleased to hear about your interaction with Callum. That personal touch makes a big difference, and we’ll be sure to pass your feedback on to him.
Thanks again for the recommendation, we’re glad to have you with us and look forward to keeping things just as consistent for you.
Best Wishes,
Prep Kitchen Team
Highly recommend
Highly recommend, not only are the meals fantastic the customer service is top class
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Nicola,
Great to hear you’re enjoying the meals, thanks for the recommendation.
We’re also really pleased the customer service has made a strong impression. We aim to keep things straightforward and supportive, so it’s good to know that’s coming through.
Thanks again for choosing Prep Kitchen, we’re glad to have you with us.
Best Wishes,
Prep Kitchen Team
I’ve been using PrepKitchen for months…
I’ve been using PrepKitchen for months after switching from Simmer Eats. I prefer the quality of meals - they are a lot fresher and less ‘supermarket ready-meal’.
On two occasions, Ashley and Michelle from customer support helped me resolve issues I had without back and forth.
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Jemel,
Thanks for sticking with us and for sharing your experience! We’re really pleased to hear the meals have stood out for their freshness and quality since making the switch.
It’s also great to know Ashley and Michelle were able to step in and get things sorted quickly when you needed support. That kind of straightforward, helpful service is exactly what we aim for, so it’s good to hear it came through.
We appreciate the feedback and look forward to continuing to deliver meals and service you can rely on.
Best Wishes,
Prep Kitchen Team
I’ve been really happy with PrepKitchen
I’ve been really happy with PrepKitchen so far. The food is always fresh, tastes great, and makes sticking to my goals so much easier. Since starting about 4weeks ago, I’ve already lost 2kg, which has been really motivating !
I also spoke with Sam, and she was absolutely amazing. She was so helpful, friendly, and genuinely took the time to answer my questions and make sure everything was right for me. Her customer service was outstanding and made the whole experience even better. It’s rare to come across someone so professional and kind—she’s a real credit to the team.
Overall, I’d definitely recommend PrepKitchen to anyone looking for quality meals and excellent service.
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi B,
Thanks for taking the time to leave a review. So glad to hear you're enjoying the meals and finding them fresh and tasty. It’s great to know they’re helping you stay on track, and well done on the 2kg loss in just a few weeks, that’s a brilliant start.
We’re also really pleased to hear about your experience with Sam. She’ll be glad to know her support made such a positive impact, and we’ll be sure to pass that on to her.
Thanks again for the recommendation, we’re glad to have you with us and look forward to continuing to support your goals with meals you can rely on.
Best Wishes,
Prep Kitchen Team
Loving the selection and flexibility…
Loving the selection and flexibility and prompt response to my request 😀
5 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Trudy,
Thanks for your lovely feedback!
We are happy you are enjoying our selection of meals and that our Customer Service Team were quick to help with your request.
We really appreciate you taking the time to post a review, means a lot!
Best Wishes,
Prep Kitchen Team
Good munch
Great food, easy to make and high in protein. You just heat it up in the microwave which makes it really convenient. Fits well with fitness goals and hitting daily protein targets.
26 April 2026
Unprompted review
Reply from Prep Kitchen
Great to hear you’re enjoying the meals and finding them easy to fit into your routine.
It’s good to know the convenience and high-protein focus are helping you stay on track with your fitness goals—that balance is exactly what we aim for. Quick, reliable meals that still deliver on nutrition and taste.
Thanks again for your feedback—we’re glad to have you with us and look forward to keeping you fuelled week to week!
Kind Regards
Prep Kitchen Team
1000% worth it!
I have been having Prep Kitchen for a solid 4-5 months now, I have tried every other meal prep company and nothing compares! Every meal is 10/10, would highly recommend!
5 May 2026
Unprompted review
Reply from Prep Kitchen
Thanks for taking the time to leave a review—great to hear you’ve been with us for a few months and that the meals are hitting the mark.
It’s especially good to know we’ve stood out compared to other services you’ve tried—that’s exactly what we aim for. Consistency, quality, and flavour are all really important to us, so hearing every meal has been a 10/10 means a lot.
Thanks again for the recommendation—we’re glad to have you with us and look forward to keeping that standard going!
Kind Regards
Prep Kitchen Team
Great meals
Great meals, good price and really friendly people, Sam called us after 4 weeks just checking everything was still okay and we're happy with everything. Honestly couldn't be happier with everything.
4 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Tomas,
Great to hear you’ve been enjoying the meals and finding good value in them.
It’s also brilliant to know the team made a positive impression, those check-in calls are all about making sure everything’s working as it should, so we’re glad that came through. We’ll be sure to pass your kind words on to Sam.
Thanks again for sharing your experience, we’re really pleased to have you with us.
Best Wishes,
Prep Kitchen Team
I’ve been using prep kitchen for a few…
I’ve been using prep kitchen for a few weeks now and I can honestly say I am not disappointed. Being on my own and working 5 days a week, I don’t have the time or energy to be cooking when home from work. Having something different every day for lunch and dinner is fab. Paul was great on the phone. Really friendly and helpful. Thank you
1 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Julie,
Great to hear Prep Kitchen has been such a good fit for your routine.
We know how tough it can be finding the time and energy to cook after a long day, so it’s brilliant that the meals are making things easier while still giving you plenty of variety.
We’ll also pass your kind words on to Paul, he’ll really appreciate that.
Thanks again for taking the time to share your experience and for choosing Prep Kitchen.
Best Wishes,
Prep Kitchen Team
Honestly what a good company the meals…
Honestly what a good company the meals taste great, better than other companies I’ve tired.
They found out I wasn’t well & gave me 2 meals for free on my order.
It’s been so good I’m on my 4th order I think.
The customer service is brilliant so much better then the others.
3 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Luke,
Great to hear you’ve been enjoying the meals and sticking with us and it means a lot that you’re now on your fourth order.
We’re really pleased the food is hitting the mark and standing out compared to others you’ve tried. It’s also great to know the customer service has made a difference, that’s something we put a lot of focus on.
Thanks for taking the time to share your experience, and we hope you’re feeling better. We look forward to keeping things just as consistent for you moving forward.
Best Wishes,
Prep Kitchen Team
Love prep kitchen
Love prep kitchen. Been using for 3 weeks, I've so much more time on my hands. I've hashimotos and find my energy and bloating is improving on the low carb meals. They also taste so great!! Sam from the team called me today and was so lovely. Thank you !
2 May 2026
Unprompted review
Reply from Prep Kitchen
Hi Rhianne,
Great to hear Prep Kitchen has made such a difference to your routine.
It’s brilliant that the low carb meals are helping with your energy levels and how you’re feeling day to day, that’s exactly the kind of impact we aim to have. And even better that you’re enjoying the taste too.
We’ll make sure your kind words are passed on to Sam as well, she’ll really appreciate that.
Thanks again for sharing your experience and for being with us.
Best Wishes,
Prep Kitchen Team
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