There were these products that i really needed for my spa which i couldn’t find elsewhere, even if I live in Finland. Ordering was difficult at first because the page told me they dont ship to my coun... See more
Company replied
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See what reviewers are saying
Proper product for my healthcare service, only the DHL delivery was late even I paid higher fees for that.
Company replied
Just a pleasure to buy from a reliable supplier a quality medical product. In contrast I am awaiting a prescription 5 x FR22 Tiemann tip catheter from Germany. It is now nearly three Months of waiting... See more
Company replied
Ist time. Insoles significantly better price than the main insole company. Answer phones as well with queries.
Company replied
Company details
- Medical Supply Store
- Janitorial Equipment Supplier
- Medical Equipment Supplier
- Physiotherapy Equipment Supplier
- Protective Clothing Supplier
- Surgical Products Wholesaler
Written by the company
Shop from a huge range of top-quality medical supplies and janitorial products here at Premier Healthcare & Hygiene Ltd. Make a purchase online or over the phone today!
Contact info
9 Halifax Court, NE11 9JT, Gateshead, United Kingdom
- 0191 4611 788
- sales@premierhh.co.uk
- www.premierhh.co.uk
4.7
Excellent
183 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Rim!
I ordered the products on April 25th…
I ordered the products on April 25th and have not yet received them, and have no idea when they may arrive. Therefore my experience so far has not been good.
25 April 2024
Reply from Premier Healthcare & Hygiene Ltd
Hi Paul,
There has been a delay in fulfilling your order due to backordered items. We understand the inconvenience this may cause and appreciate your patience.
To discuss the details of the items pending and explore the possibility of a partial shipment, please contact us at your convenience. Alternatively, we can dispatch the complete order once all items are in stock, which we anticipate will be within the next 2 working days.
We sincerely apologise for this delay and hope to continue serving you in the future.
Kind regards,
PremierHH
Great company to deal with 💖
Great company to deal with 💖
I was impressed with the way the customer service officer went the extra mile to resolve my problem.
I was let down by the courier and the company sorted my delivery in the prompt and responsive way, updating me on progress.
Highly recommend!
25 March 2024
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Zoya!
Service and product good
Service and product good, after sales service good, delivery dodgy but not your fault.
25 February 2024
Reply from Premier Healthcare & Hygiene Ltd
Thanks for your review David!
Great value and quick delivery
Great value and quick delivery.
We have used Premier for a lot of years now.
Service is always great.
29 January 2024
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review!
Premier healthcare are knowledgeable
Premier healthcare are knowledgeable, efficient, prompt and helpful. They sell the products that I need at a better than competitive price. I don’t need to get prices from elsewhere!
29 January 2024
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review!
Efficient handling of my order
12 January 2024
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Finn!
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review John!
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Rebecca!
Great product and speedy delivery…
Great product and speedy delivery although postage costs high
5 January 2024
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Anne! We are exploring other shipping methods as part of our website re-launch later this year.
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Sean!
Watch out for the delivery charges
Great price for the purchased item, but the delivery costs was excessive when compared to the price charged but other companies for similar packages.
1 January 2024
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Trevor. We are exploring other shipping methods as part of our website re-launch later this year.
Brilliant organisation
4 December 2023
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Rowan!
Always great service form…
Always great service form PremierHealth, quick deliveries and friendly staff
29 November 2023
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review!
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Dee!
The delivery was on time
The delivery was on time. The product arrived in good order. No complaints.
25 November 2023
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Ruth!
Quick response
Quick response, good price and decent delivery time, even though on backlog.
30 November 2023
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review James!
Easy to order with good turnaround and…
Easy to order with good turnaround and communications
6 November 2023
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review Adam!
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your review!
Excellent delivery service
Excellent delivery service, as we are local to the company. The quality of the product is rather less than 5*. The toe wedge appears to be nicely made, but is shorter than others I’ve used. The elastic is quite narrow, and of poor quality, having little tension. This means that the wedge tends to move out of position when you’re pulling on socks. This was the ‘fixed’ model. The ‘adjustable’ model may be better, but only if the elastic is of better quality.
Disappointed, because this is one of the few companies supplying direct to the public, rather than podiatrists.
7 November 2023
Reply from Premier Healthcare & Hygiene Ltd
Thank you for your feedback on these, I have passed this information on to our purchasing team to look into further.
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