Premier Healthcare & Hygiene Ltd Reviews 

183
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

There were these products that i really needed for my spa which i couldn’t find elsewhere, even if I live in Finland. Ordering was difficult at first because the page told me they dont ship to my coun... See more

Company replied

Rated 5 out of 5 stars

Proper product for my healthcare service, only the DHL delivery was late even I paid higher fees for that.

Company replied

Rated 5 out of 5 stars

Just a pleasure to buy from a reliable supplier a quality medical product. In contrast I am awaiting a prescription 5 x FR22 Tiemann tip catheter from Germany. It is now nearly three Months of waiting... See more

Company replied

Rated 5 out of 5 stars

Ist time. Insoles significantly better price than the main insole company. Answer phones as well with queries.

Company replied

Company details

  1. Medical Supply Store
  2. Janitorial Equipment Supplier
  3. Medical Equipment Supplier
  4. Physiotherapy Equipment Supplier
  5. Protective Clothing Supplier
  6. Surgical Products Wholesaler

Written by the company

Shop from a huge range of top-quality medical supplies and janitorial products here at Premier Healthcare & Hygiene Ltd. Make a purchase online or over the phone today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(183)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Attentive and good value substitution…

Attentive and good value substitution on previous
delivery created this early repeat order in quantity.
On time as quoted arrival from Parcelforce.

25 November 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your review!

Rated 5 out of 5 stars

Every thing about your services are…

Every thing about your services are perfect and excellent from your product to delivery, I wish the company the best of the coming year. Thanks to all your staff and support group, God bless you all into the New Year.

27 November 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your kind words and support; we’re delighted you’re happy with our service and wish you a wonderful New Year as well!

Rated 3 out of 5 stars

I placed the order online

I placed the order online. A week later not having heard anything from them apart from order confirmation I rang. The guy on phone apologised but said he was sure what I wanted was in stock. I could have waked there, collected them & walked back within a week! He eventually rang me back "yes" what I'd ordered was actually in stock but had been stored under an incorrect code. Not sure how long I would have had to wait for a response had I not contacted them. Once he found what I wanted we did have them the next day.

22 October 2024
Unprompted review
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your feedback, and we sincerely apologise for the delay and lack of communication regarding your order. While we’re glad we could deliver your items promptly once the issue was identified, we recognise that this should not have happened. We are actively reviewing our processes to ensure stock is accurately logged and that customers are updated in a timely manner. Your comments are invaluable in helping us improve, and we appreciate your patience.

Rated 5 out of 5 stars

Easy to order

Easy to order, no problems encountered.

28 October 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your feedback – we're glad to hear that ordering was straightforward and problem-free!

Rated 5 out of 5 stars

THE ONLY COMPANY WE USE FOR MEDICAL SUPPLIES

WE HAVE BEEN SUPPLIED FROM PREMIER FOR OVER 10 YEARS, THEY ARE GREAT TEAM ALWAYS HELPFULL AND FRIENDLY. WE HAVE NEVER HAD STOCK ISSUES AS THEY ALWAYS HAVE WHAT WE NEED AND DELIVERY IS VERY PROMPT
THEY ARE A GREAT COMPANY TO WORK WITH.

29 October 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your loyalty over the past decade and for your kind words—we’re happy to hear that we have consistently met your needs!

Rated 4 out of 5 stars

Great service but let down by Parcel Force.

Great service but would have been good to have a choice of postage, for eg 2nd class. Also Parcel Force will no longer leave parcels in a safe place and I had an 8 mile trip to collect it from my nearest Post Office. Other than that, everything excellent

25 October 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for the feedback Anne! We’re glad you were happy with our service. We’re currently reviewing our postage options and will take your suggestion for more flexible delivery choices into account.

Rated 5 out of 5 stars

Premier was recommended to us by

Premier was recommended to us by another Funeral Director. They contacted us before we had a chance to contact them. After discussing our needs, the high end cleaning chemicals we use for our Mortuary were with us within 24 hours. A fantastic fast service without th hassle of high pressure sales. We would recommend Premier for any Mortuary operation that embraces compliance, safety and cleanliness.

24 September 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your review!

Rated 5 out of 5 stars

Always a reliable friendly service

Always a reliable friendly service. I've been a customer for 12 years now and the service has always been excellent.

25 September 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your review Alex!

Rated 5 out of 5 stars

Reliable

Reliable
Ours was a backorder but it was delivered within a week .

27 August 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your review Juliet!

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Goods dispatched promptly and well packaged. Thank you

30 July 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your review!

Rated 5 out of 5 stars

Helen Robinson pmu

Helen Robinson pmu
I have been buying my medical supplies for over 10 years with PremierHealthcare. The staff are so friendly and helpful nothing is too much trouble. The prices are competitive and the quality of goods are excellent.

25 July 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your review Helen!

Rated 5 out of 5 stars

Good Service

Very happy with my purchase - although it was on a back-order, it arrived very quickly.

27 June 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your review Pam!

Rated 5 out of 5 stars

Whenever we need to order mortuary…

Whenever we need to order mortuary supplies, the website is straight forward to use, and the goods are with us within a couple of days

26 June 2024
Premier Healthcare & Hygiene Ltd logo

Reply from Premier Healthcare & Hygiene Ltd

Thank you for your review!

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