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Posturite Reviews 

4,350
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and fantastic service, highlighting staff efficiency and helpfulness. Many were impressed with the high quality and suitability of products, finding them comfortable, well-made, and supportive. The delivery service is frequently noted for being very quick and prompt, with an easy ordering process and clear communication. However, some customers experienced delivery issues, such as parcels sent to the wrong address or significant delays. A few other people also felt products arrived with missing or defective parts, or were not expected, alongside poor communication or order tracking problems.

What people talk about most

Product

People report positive experiences with products, highlighting their quality, comfort, and effectiveness in... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting excellent, quick, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Order

Consumers generally express satisfaction with the ordering process, finding it easy and smooth, with many... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the high quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 5 out of 5 stars

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to rep... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(4,350)

1,139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous as always!

Excellent product and very quick delivery.

15 June 2026
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Reply from Posturite

Good afternoon Zoe. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Great cushion

Great cushion. very pleased and has been really effective for my back pain when driving and sitting.

10 June 2026
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Reply from Posturite

Good afternoon Katie. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The quality of the Chair is exceptional…

The quality of the Chair is exceptional and the delivery time was supper fast. Installation very simple and straight forward. Definitely recommend RH 200 chair as one of the top in the market.

12 June 2026
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Reply from Posturite

Good afternoon Amin. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Very good ordering experience with…

Very good ordering experience with Posturite, but delivery delayed by some dispatch problem. Goods shipped from Coventry by Parcelforce express 24 on Thursday 11th and travelled via Preston, Chorley and Leeds before being eventually delivered on Monday 15th.

15 June 2026
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Reply from Posturite

Good afternoon George. Thank you very much for submitting your review, we're glad to see you had a good experience with us, we do apologise for the delays with the couriers. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Very fast delivery!

Very fast delivery!
Fair price.
Good range of unusual products in stock.

12 June 2026
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Reply from Posturite

Good afternoon. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The ease of ordering and receiving a…

The ease of ordering and receiving a quotation was very straight forward together with the delivery process.

12 June 2026
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Reply from Posturite

Good afternoon Julie. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Very comfortable and easy to use

Very comfortable and easy to use. It fits nicely in the hand and has really helped reduce wrist strain. Good quality and works perfectly—would definitely recommend.

12 June 2026
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Reply from Posturite

Good afternoon Geeta. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

excellent company

great process, and great product

11 June 2026
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Reply from Posturite

Good afternoon Ligia. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 3 out of 5 stars

good

Good company doing well.

10 June 2026
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Reply from Posturite

Good afternoon David. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Louise

Rated 5 out of 5 stars

Posturite Assessment

Great company... friendly & thorough.

10 June 2026
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Reply from Posturite

Good afternoon Lalabe. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Good, responsive all round service

Items came fairly quickly, destination address was able to be amended easily. Your staff responded quickly & clearly. A good experience overall.

10 June 2026
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Reply from Posturite

Good afternoon Carlos. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great and prompt

11 June 2026
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Reply from Posturite

Good afternoon. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Easy to set up and very comfortable.

Easy to set up and very comfortable.

10 June 2026
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Reply from Posturite

Good afternoon. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Good service

Good service

10 June 2026
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Reply from Posturite

Good afternoon Christopher. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

A brilliant shopping experience

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to replace the parts is extremely helpful.

Ebony has also been brilliant in both applying a discount code and getting the refund to me after an issue at the checkout, and in trying to source some particularly hard to find screws.

I would definitely shop with Posturite again.

27 May 2026
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Reply from Posturite

Good afternoon Jonathan. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent customer service and speed!

Excellent customer service and speed!

9 June 2026
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Reply from Posturite

Good afternoon Nilesh,

We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Quick and easy to order and fast…

Quick and easy to order and fast delivery - really happy with the comfort and look of the chair. Thank you :)

8 June 2026
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Reply from Posturite

Good afternoon Amy,

Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

Box was heavily misshapen and handles…

Box was heavily misshapen and handles had ripped, given it weighs 25kg it was difficult to carry to the room required,

8 June 2026
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Reply from Posturite

Good Morning Robert, Thank you for taking the time to leave us a review, we are sorry to hear of the condition your order was delivered in. We will be sure to pass this information onto the relevant team within Posturite as well as onto our courier partners so as to ensure an instance such as this does not happen again. If you require any further support with your order, please contact our customer service team at support@posturite.co.uk and one of my colleagues will be happy to assist you. Kind regards, Samuel

Rated 5 out of 5 stars

delivery service

8 June 2026
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Reply from Posturite

Good afternoon Clare,

Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Straight forward shopping experience…

Straight forward shopping experience and the product arrived the next day.

11 June 2026
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Reply from Posturite

Good afternoon,

Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.

Kind regards,
Rebecca

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