Banner for Posturite

Posturite Reviews 

4,362
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,225 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and efficiency of the service, highlighting helpful staff who assist with product setup and adjustments. Many are very satisfied with quick delivery, noting items arrive promptly and often faster than expected. Products like ergonomic chairs and desks are frequently commended for their high quality, comfort, and functionality, supported by a smooth ordering process and clear communication. However, some customers noted delivery problems, including parcels sent to incorrect addresses, delays, or tracking issues. Others reported receiving faulty products, items poorly packaged, or with missing components.

What people talk about most

Product

Consumers find products to be positive, with many reviewers praising the quality and comfort of items like... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast delivery... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the quick,... See more

Order

Reviewers highlight positive aspects of order, noting that placing orders was easy and the website was clear.... See more

Quality

Reviewers mention positive feedback about quality, with many describing products as top-quality, well-made,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... See more

Rated 5 out of 5 stars

Great, quick service. The order was placed and delivered very quickly, plenty of availability for delivery date and was very easy to change the date after booking it the first time. The chair itself i... See more

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

Get a workstation assessment
Sign up for our emails
Webinars
Blog

Shop by category

Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,362)

1,148 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

good

Good company doing well.

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon David. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Louise

Rated 5 out of 5 stars

Posturite Assessment

Great company... friendly & thorough.

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon Lalabe. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Good, responsive all round service

Items came fairly quickly, destination address was able to be amended easily. Your staff responded quickly & clearly. A good experience overall.

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon Carlos. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great and prompt

11 June 2026
Posturite logo

Reply from Posturite

Good afternoon. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Easy to set up and very comfortable.

Easy to set up and very comfortable.

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Good service

Good service

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon Christopher. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

A brilliant shopping experience

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to replace the parts is extremely helpful.

Ebony has also been brilliant in both applying a discount code and getting the refund to me after an issue at the checkout, and in trying to source some particularly hard to find screws.

I would definitely shop with Posturite again.

27 May 2026
Posturite logo

Reply from Posturite

Good afternoon Jonathan. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent customer service and speed!

Excellent customer service and speed!

9 June 2026
Posturite logo

Reply from Posturite

Good afternoon Nilesh,

We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Quick and easy to order and fast…

Quick and easy to order and fast delivery - really happy with the comfort and look of the chair. Thank you :)

8 June 2026
Posturite logo

Reply from Posturite

Good afternoon Amy,

Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

Box was heavily misshapen and handles…

Box was heavily misshapen and handles had ripped, given it weighs 25kg it was difficult to carry to the room required,

8 June 2026
Posturite logo

Reply from Posturite

Good Morning Robert, Thank you for taking the time to leave us a review, we are sorry to hear of the condition your order was delivered in. We will be sure to pass this information onto the relevant team within Posturite as well as onto our courier partners so as to ensure an instance such as this does not happen again. If you require any further support with your order, please contact our customer service team at support@posturite.co.uk and one of my colleagues will be happy to assist you. Kind regards, Samuel

Rated 5 out of 5 stars

delivery service

8 June 2026
Posturite logo

Reply from Posturite

Good afternoon Clare,

Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Straight forward shopping experience…

Straight forward shopping experience and the product arrived the next day.

11 June 2026
Posturite logo

Reply from Posturite

Good afternoon,

Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

fast and good product

2 June 2026
Unprompted review
Posturite logo

Reply from Posturite

Good afternoon Pravin,

Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

On time delivery, value for money

The back support arrived on time and the colleague is very happy with it. Excellent value for money as well.

21 May 2026
Posturite logo

Reply from Posturite

Good afternoon Siobhan,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Found what I was looking for really…

Found what I was looking for really quickly and the delivery is outstanding.

10 June 2026
Posturite logo

Reply from Posturite

Good afternoon Rachel,

Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

It was all very efficient

It was all very efficient

6 June 2026
Posturite logo

Reply from Posturite

Good afternoon,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 4 out of 5 stars

It was fine

The chair is great, service was fine some delivery issues aside.

5 June 2026
Posturite logo

Reply from Posturite

Good afternoon Leon,

Thank you for taking the time to leave us a review. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

The assessment was very professional…

The assessment was very professional and the assessor listened and observed to ensure the right equipment was purchased. I felt the service was first rate and very customer focuesed.

9 June 2026
Posturite logo

Reply from Posturite

Good afternoon Robert,

Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Amazing keyboard. Great company to buy from

Very easy and smooth process to make the order. Great comms, kept informed of each stage of the order from purchase to shipping to delivery.
Amazing product, the keyboard is lightweight, functional and user friendly.

2 June 2026
Posturite logo

Reply from Posturite

Good afternoon Robert,

We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

Item was delivered in good time

Item was delivered in good time. I'm hoping it last longer than the last one of these keyboards though, as that one broke after less than 3 months

3 June 2026
Posturite logo

Reply from Posturite

Good Morning, Thank you for taking the time to leave us a review. We appreciate your feedback on the delivery and are sorry to hear of your experience with your previous keyboard. We hope this new keyboard meets and or exceeds you expectations! Should you come to experience any issues with your keyboard, please do contact our customer service team at support@posturite.co.uk and one of my colleagues will be happy to assist you accordingly. Kind regards, Samuel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look