One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more
Company replied
Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to rep... See more
Company replied
Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!
Company replied
Company details
- Office Furniture Store
- Office Supplies Store
- Office Equipment Repair Service
- Office Equipment Supplier
- Office Refurbishment Service
About Posturite
Written by the company
Services and resources
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For your home
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Contact info
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
4.5
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Posturite
Good morning Katie,
Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.
Kind regards,
Rebecca
very helpful team
Scott Middlelast and also the team on the chat, gave good advice and made ordering so very easy.
23 June 2026
Reply from Posturite
Good morning Teign,
Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.
Kind regards,
Rebecca
Reply from Posturite
Good morning Rupinder,
Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.
Kind regards,
Rebecca
Parcel not yet received after 2 weeks
The parcel arrived this morning, 30/06/2026, delayed due to an incorrect address on the parcel. It was well packed. I shouldn't grumble as it would be difficult to beat the price and quality. Trustpilot and Posturite work well together. I will order again, as a rare blip does happen to the very best at times.
19 June 2026
Reply from Posturite
Good Morning James Thank you for your feedback and we are sorry to hear of your experience. We sincerely apologise that the item still hasn't arrived with you. I have requested that a replacement order be sent to the correct address on your order as soon as possible. You should receive a new order confirmation shortly. We would like to assure you this is not typical of the service we strive to provide. Kind regards Louise
Reply from Posturite
Good afternoon Alasdair. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber
Very reliable company
After placed the order, the delivery was superfast. Posturite is always very helpful and quick. Thank you.
23 June 2026
Reply from Posturite
Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber
Highly recommend
Immediate relief - supports my lower back perfectly.
Fantastic service - Ordered one day , came the next.
26 June 2026
Reply from Posturite
Good afternoon Dotty. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.
Reply from Posturite
Good afternoon. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber
Very easy and the desk is perfect
22 June 2026
Reply from Posturite
Good afternoon Reshma. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.
Delivery was easy to book
Delivery was easy to book. Arrived at a good time and person setting up the chairs was knowledgeable and helpfull
22 June 2026
Reply from Posturite
Good afternoon Lisa. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.
Reply from Posturite
Good afternoon Mark. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Great service
delivered within timeframe given and driver was pleasant and checked name for the delivery before thanking and leaving
25 June 2026
Reply from Posturite
Good afternoon Paul. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.
From start to finish the experience has…
From start to finish the experience has been very professional.
22 June 2026
Reply from Posturite
Good afternoon Ian. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon Rose. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
delieverd within a couple of days of…
delieverd within a couple of days of placing the order
25 June 2026
Reply from Posturite
Good afternoon. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.
Great Experience
Received the product in a quick timeframe from order to delivery. Given updates about delivery dates and confirmation that products had been delivered appropriately.
25 June 2026
Reply from Posturite
Good afternoon Shaun. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.
Overall great service but it was slow
Overall great service but it was slow.
The communication was clear and the Posture team were easy to contact and always very helpful. The assessment and engineer were very professional and polite, arrived on time and kept good communication throughout. The only downside is that from assessment to equipment delivery it took a long time and there was a period where it was unclear who was responsible for the next step.
I would still happily use this service again.
17 June 2026
Unprompted review
Reply from Posturite
Good afternoon. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.
very efficient from the time the…
very efficient from the time the referral went through to the delivery of my chair
24 June 2026
Reply from Posturite
Good afternoon Martha. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.
Great service and quick delivery time
24 June 2026
Reply from Posturite
Good afternoon Mags. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Delivery was delayed multiple times for…
Delivery was delayed multiple times for various reasons. When it was done yesterday, the engineer wanted us to dispose of the boxes, when we have clearly paid for the recycling in the charges.
23 June 2026
Reply from Posturite
Good afternoon, thank you for your feedback. We sincerely apologise for the delays with your delivery and for the packaging not being removed as expected. We will ensure that this feedback is shared with our delivery partners and reviewed internally to help prevent similar issues from occurring in the future. If you have any further questions, please do not hesitate to contact our Customer Service team at supportmailbox@posturite.co.uk. Kind regards, Sasha
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