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Posturite Reviews 

4,350
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and fantastic service, highlighting staff efficiency and helpfulness. Many were impressed with the high quality and suitability of products, finding them comfortable, well-made, and supportive. The delivery service is frequently noted for being very quick and prompt, with an easy ordering process and clear communication. However, some customers experienced delivery issues, such as parcels sent to the wrong address or significant delays. A few other people also felt products arrived with missing or defective parts, or were not expected, alongside poor communication or order tracking problems.

What people talk about most

Product

People report positive experiences with products, highlighting their quality, comfort, and effectiveness in... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting excellent, quick, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Order

Consumers generally express satisfaction with the ordering process, finding it easy and smooth, with many... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the high quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 5 out of 5 stars

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to rep... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(4,350)

1,139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well organized

Well organized, had face to face consultation. Ordered some equipment that I needed and was delivered very quickly and making my life easier to work at my desk.

30 June 2026
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Reply from Posturite

Good afternoon Michelle. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

From having the video call to confirm…

From having the video call to confirm the fault and your engineer confirming part availability and then proceeding to order the part which arrived on the 03/07. To booking the engineer to come and fix my chair the process was seamless and a pleasure

3 July 2026
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Reply from Posturite

Good afternoon Michael. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars
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Reply from Posturite

Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Quality service

Nice choice of furniture...quality piece of kit arrived and excellent set up service t work and at home

1 July 2026
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Reply from Posturite

Good afternoon Paul. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

helpful company, good product, rapid delivery

Useful information from the company, good product with a good discount delivered very quickly indeed.

2 July 2026
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Reply from Posturite

Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Laptop stand is great

Laptop stand is robust and just the right height. Really happy with the product.

29 June 2026
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Reply from Posturite

Good afternoon Ros. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery, good product,

29 June 2026
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Reply from Posturite

Good afternoon Lucia. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 2 out of 5 stars

Delivered to wrong address

I gave my home address, as requested, for delivery as I am a home worker. I then went on leave, only to come back to find that the footrest had been sent to our head office, not remotely close to my location. I had not seen any of the delivery updates due to being away.
When I emailed upon my return, asking if a footrest could be sent to the correct address, I was told that it has already been delivered, and no other solution to rectify the situation.

11 June 2026
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Reply from Posturite

Good Morning Holly, Thank you for your feedback and we are sorry to hear of your experience on this occasion. I will be emailing you with a response shortly. And please don't hesitate to respond back to me if required. Kind regards Louise

Rated 5 out of 5 stars

from start to finish the experience was…

from start to finish the experience was faultless. Assessor was very knowledgably and concise, delivery was very prompt and driver very helpful. Chair installer was great and fully explained the functionality of the chair.

29 June 2026
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Reply from Posturite

Good afternoon Donald. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Ordered a switch for adjustable desk

Ordered a switch for adjustable desk, which was shipped and received within two days.

1 July 2026
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Reply from Posturite

Good morning,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Very efficient and quick on delivery

Very efficient and quick on delivery. All items were packaged eally well.

1 July 2026
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Reply from Posturite

Good morning Catrina,

Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Great service

Great service. Quick and professional delivery and assembly

30 June 2026
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Reply from Posturite

Good morning George,

We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Great!

straightforward booking process and really helpful staff. Kep uptodate with the delivery and have been sent contact details incase i have any issues.

24 June 2026
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Reply from Posturite

Good morning Hazel,

Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt delivery and set up and a really nice delivery guy. A really beautiful and useful work desk.

29 June 2026
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Reply from Posturite

Good morning Sefina,

Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

They made it easy to identify the…

They made it easy to identify the replacement part I needed - and it arrived quickly and was easy to fit.

26 June 2026
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Reply from Posturite

Good morning Kate,

Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

First class service

The desk was received quickly and the engineer came out the next day. Top class.

25 June 2026
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Reply from Posturite

Good morning Stuart,

Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Very fast response from initial enquiry…

Very fast response from initial enquiry to online face to face assessment to recommended equipment being received. 7 days in total. amazing

29 June 2026
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Reply from Posturite

Good morning Julie,

Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

The product is high quality and everything I needed.

The product is high quality and everything I needed.
The courier you outsource to is well-known not to deliver successfully to this office complex and so my order was returned and had to be re-ordered.

26 June 2026
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Reply from Posturite

Good morning Cath. Thank you for sharing your feedback. I'm sorry to hear of your experience. I have investigated further and can see we did resend your order with a different courier, and it was delivered successfully. Many thanks for getting in touch, Louise

Rated 5 out of 5 stars

Great experience overall

Great customer service, very quick delivery. Great experience overall.

26 June 2026
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Reply from Posturite

Good morning Stephanie,

Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Quick delivery

Quick delivery, everything great!

23 June 2026
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Reply from Posturite

Good morning Victoria,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

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