One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more
Company replied
Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to rep... See more
Company replied
Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!
Company replied
Company details
- Office Furniture Store
- Office Supplies Store
- Office Equipment Repair Service
- Office Equipment Supplier
- Office Refurbishment Service
About Posturite
Written by the company
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For your home
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Contact info
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
4.5
Excellent
4K reviews
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Excellent product delivered promptly.
Excellent product delivered promptly.
Supports lower back on long car journeys
9 July 2026
Reply from Posturite
Good afternoon. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon Devi. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.
Excellent service and price
Delivered less than 24 hours after purchasing, £20 cheaper than on Amazon, with more choices of colours. Recommended.
8 July 2026
Reply from Posturite
Good afternoon Pat. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.
good service
8 July 2026
Reply from Posturite
Good afternoon Margaret. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.
Gas lift cylinder missing however it…
Gas lift cylinder missing however it was ticked off on the sheet inside the box. The screws were also loose in the box when it arrived. Can't build the chair and have had to escalate internally.
30 June 2026
Reply from Posturite
Good Afternoon Ben, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with your ordered goods. If you wish to discuss this further with a member of staff, please would you be so kind as to contact Bespoke@posturite.co.uk and one of my colleagues will be happy to speak with you, and assist you accordingly to resolve this. Kind regards, Samuel
No thought on compatibility of goods with each other, shocking follow up service. Avoid if at all possible
The initial assessment of 28/5/27 recommended a desk and an incompatible footstool that does not fit under the pedestal desk and a mouse that arrived faulty on 2/6/26 .
Lots of follow up emails and after a month I have been told by one dept that I need to order the new mouse despite a different dept stating that they have ordered this.
Initial good delivery even if goods were not compatible, but follow up service is simply shocking I have tried to resolve this with over 25 emails to date to the posturite teams at the following email addresses where the complaint has been passed around Bespoke@posturite, warranties@posturite and Supportmailbox@posturite.
Update 21/7/26
This was posted some three weeks ago and despite the response below from Posturite and many follow up emails, they have not replaced the faulty mouse.
I would advise to avoid this company at all costs due to the absolute incompetence and shocking customer service beyond the sales pitch. I would give a nil star rating if this was at all possible
7 July 2026
Reply from Posturite
Good Afternoon Mavis, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with your ordered goods and service. Please be advised, I have passed your details and review onto our bespoke team at Bespoke@posturite.co.uk and one of my colleagues will be in contact with you shortly to resolve this matter with you as a matter of urgency. Kind regards, Samuel
Order Mishandled & Delayed
PO was submitted on 30th June. The product arrived on 07th July. I had to intervene numerous times to explain that I'm not expecting any chair delivery, it's just an ergonomic mouse. My order was placed on hold. "I can confirm this order has been amended to go just as a direct shipment for you and re-released. Once the item is with our delivery partners, they will contact directly with delivery updates on this for you. I do greatly apologise for any inconvenience due to this."
I suffer a lot due to your internal error.
7 July 2026
Reply from Posturite
Good Afternoon, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with us and the delay with receiving your ordered goods. In regards to your order, it does seem a system error was the result of the delay with your order and I can reassure you that this was investigated by the relevant employees at the time and was resolved as a matter of urgency. Kind regards, Samuel
Instructions for how to adapt the chair…
Instructions for how to adapt the chair to my needs were very clear.
3 July 2026
Reply from Posturite
Good afternoon Jacqueline. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon Thomas. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Quick dispatch, quality item
The desk converter was dispatched straight away (faster than the 2 days the website indicated).
It's not out of the box yet but this is the second one we've ordered because the first was high quality and suitable so we're getting the same now another employee requires one.
6 July 2026
Reply from Posturite
Good afternoon. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.
The quick response to my request and…
The quick response to my request and helpful staff member,
1 July 2026
Reply from Posturite
Good afternoon. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.
Reply from Posturite
Good afternoon Rhianne. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
easy to order and recieved very…
easy to order and recieved very quickly. item as described
2 July 2026
Reply from Posturite
Good afternoon Paul. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.
Delivery time promise not met
Delivery time promise not met, wrong delivery information given, too many staff members involved so confusion, chair delivered with no assistance in setting up.
30 June 2026
Reply from Posturite
Good Morning Joanne, Thank you for taking the time to leave us a review. We are sorry to hear that your experience with us has not been as expected. If you would be so kind as to contact our customer service team at supportmailbox@posturite.co.uk, one of my colleagues will be happy to assist you in arranging a set up of the chair you have received and provide you with all the relevant delivery information requested. Kind regards, Samuel
Quick and easy to deal with.
Quick and easy to deal with.
I'm happy with chair. It is very comfortable. Although Delivery was delayed but they apologised for the delay. The reason for not given a 5 stars is because the chairs has no head/neck rest.
30 June 2026
Reply from Posturite
Good afternoon Rosemary. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber
Great online chat to talk through which…
Great online chat to talk through which were the correct replacement parts for my chair. Very knowledgable. Rapid delivery.
1 July 2026
Reply from Posturite
Good afternoon Nick. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon Linda. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.
quick delivery
30 June 2026
Reply from Posturite
Good afternoon Jillian. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.
Reply from Posturite
Good afternoon. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.
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