Banner for Posturite

Posturite Reviews 

4,350
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and fantastic service, highlighting staff efficiency and helpfulness. Many were impressed with the high quality and suitability of products, finding them comfortable, well-made, and supportive. The delivery service is frequently noted for being very quick and prompt, with an easy ordering process and clear communication. However, some customers experienced delivery issues, such as parcels sent to the wrong address or significant delays. A few other people also felt products arrived with missing or defective parts, or were not expected, alongside poor communication or order tracking problems.

What people talk about most

Product

People report positive experiences with products, highlighting their quality, comfort, and effectiveness in... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting excellent, quick, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Order

Consumers generally express satisfaction with the ordering process, finding it easy and smooth, with many... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the high quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 5 out of 5 stars

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to rep... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

Get a workstation assessment
Sign up for our emails
Webinars
Blog

Shop by category

Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,350)

1,232 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent and efficient

Excellent and efficient, good range of quality products. Fast delivery. Polite nature.

13 July 2026
Posturite logo

Reply from Posturite

Good afternoon Pravina. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The right replacement part was easy to…

The right replacement part was easy to identify, order and fit, keeping my RH Logic 300 chair in good order.

14 July 2026
Posturite logo

Reply from Posturite

Good afternoon. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Very fast service.

I ordered my seat wedge as it was recommended to me. Very easy online procedure and it arrived 48 hrs later.

14 July 2026
Posturite logo

Reply from Posturite

Good afternoon Lesley. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

I recently had a workplace assessment…

I recently had a workplace assessment through Posturite and couldn't be happier with the experience. From booking the appointment through to delivery and installation, everything was simple, straightforward, and extremely efficient.

The assessment itself was very positive and personalised, with helpful advice and recommendations tailored to my needs. Following the assessment, I received a new chair, webcam, and RollerMouse Go, all delivered and installed promptly with excellent communication throughout.

The whole process was seamless, professional, and focused on ensuring I had the right equipment to work comfortably and effectively. I would highly recommend Posturite to anyone looking for ergonomic workplace solutions and outstanding customer service.

Thank you to the entire team for making the experience so easy and positive. ⭐⭐⭐⭐⭐

14 July 2026
Posturite logo

Reply from Posturite

Good afternoon Claire. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Cathy. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Thank you so much for my deliver

Thank you so much for my delivery. It arrived at both locations ahead of the expected delivery date, which was greatly appreciated.

I would also like to commend the excellent customer service I received. The representative I spoke with was incredibly helpful and went above and beyond to assist me.

My delivery was originally being sent to the wrong office location, but she quickly arranged for the details to be updated and ensured it was delivered to the correct address in time.

Thank you once again for the outstanding service. Everything was handled efficiently and professionally, and I am very grateful for your help. Great job!

8 July 2026
Posturite logo

Reply from Posturite

Good afternoon Christine. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Good Service

16 June 2026
Posturite logo

Reply from Posturite

Good afternoon Muhammad. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Quick delivery after having DSE…

Quick delivery after having DSE assessment

8 July 2026
Posturite logo

Reply from Posturite

Good afternoon Gail. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Elisabeth. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Engineer was fantastic.

Engineer was fantastic.
Job done in quick time and all rubbish remi
oved

13 July 2026
Posturite logo

Reply from Posturite

Good afternoon Lee. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 4 out of 5 stars

Feedback review

To be honest , My Line Manager ordered and did all the formailities for me but gave my contact details and delivery address. But i was impressed by the the speed in turnaround which was quicker than my expectations, hence my 4 star rating . Thanks

10 July 2026
Posturite logo

Reply from Posturite

Good afternoon Junaid. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 4 out of 5 stars

Fed ex rubbish

Good product, very quick turnaround.. Couldnt give 5 as Fed Ex decided to deliver to another location elsewhere in the city when my parcel was clearly marked with the correct address. I had to spend my time hunting it down when I spotted on gps where they delivered it

8 July 2026
Posturite logo

Reply from Posturite

Good afternoon Anthony. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help - however we do apologise for the issues you experienced with your delivery. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The seat came very promptly

The seat came very promptly.

Which was good as it was needed

8 July 2026
Posturite logo

Reply from Posturite

Good afternoon Pamela. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great range of products

Great range of products, very good prices

11 July 2026
Posturite logo

Reply from Posturite

Good afternoon Christine. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Graham. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Quick delivery!

Quick and easy service - thank you!

10 July 2026
Posturite logo

Reply from Posturite

Good afternoon Sian. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Delivery driver was very helpful

Delivery driver was very helpful

9 July 2026
Posturite logo

Reply from Posturite

Good afternoon Lisa. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Easy to order

Easy to order. arrived quickly. Had a quick try out and works fine

8 July 2026
Posturite logo

Reply from Posturite

Good afternoon Valerie. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Since request was made after DSE risk…

Since request was made after DSE risk assessment the whole process took less than 2 weeks to have someone come out and assess my workstation until delivery of item. I am awaiting Email to book appointment for the chair to be built.

9 July 2026
Posturite logo

Reply from Posturite

Good afternoon Elizabeth. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look