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Posturite Reviews 

4,349
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and fantastic service, highlighting staff efficiency and helpfulness. Many were impressed with the high quality and suitability of products, finding them comfortable, well-made, and supportive. The delivery service is frequently noted for being very quick and prompt, with an easy ordering process and clear communication. However, some customers experienced delivery issues, such as parcels sent to the wrong address or significant delays. A few other people also felt products arrived with missing or defective parts, or were not expected, alongside poor communication or order tracking problems.

What people talk about most

Product

People report positive experiences with products, highlighting their quality, comfort, and effectiveness in... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting excellent, quick, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Order

Consumers generally express satisfaction with the ordering process, finding it easy and smooth, with many... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the high quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 5 out of 5 stars

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to rep... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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4.5

All reviews

(4,349)

1,232 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good cushion

Good cushion. Nice, plush, zip off cover. Sitting on a slope takes a little getting used to but definitely helping my arthritic hip.

15 July 2026
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Reply from Posturite

Good morning Lesley,

Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Quick and Easy

15 July 2026
Posturite logo

Reply from Posturite

Good morning Nouri,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Prompt Delivery

The item was ordered on Thursday and Parcel Force delivered Monday, Item is really comfortable and helpful to support my wrists. It came well packaged and secure.

13 July 2026
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Reply from Posturite

Good morning Martin,

Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 4 out of 5 stars

Good experience

14 July 2026
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Reply from Posturite

Good morning Venkatesh,

Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

Incomplete Order

I disliked that they left of many things off the quote. I am pregnant and required a desk, chair, foot rest and mouse mat to ensure all supported. Only two items were received

15 July 2026
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Reply from Posturite

Good Morning Paige, Thank you for your feedback and we are sorry to hear the order is not as you expected. We have arranged for your original assessor to contact you as a priority to discuss further ensure this is resolved as swiftly as possible. We thank you for bringing this to our attention. Kind Regards Louise

Rated 2 out of 5 stars

Do not use

Items ordered for me that were not discussed or advised on. Delivery took months to achieve as the delivery company they use for setup refused to deliver between 9-1pm. Very little response by email and was sent another customers invoice on one occasion. Shocking customer service.

16 July 2026
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Reply from Posturite

Good Afternoon Leah Thank you for your feedback and we sincerely apologise for your experience. This has been raised with the relevant departments and we are actively working to improve this service for our customers to ensure a smoother journey for booking deliveries. We would like to assure you this is not typical of the service we strive to provide and thank you for bringing this to our attention. Should you require any further assistance or support in the interim please do not hesitate to contact me directly. Kind Regards Louise

Rated 5 out of 5 stars

Great quality product

Great quality product which arrived quickly

16 July 2026
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Reply from Posturite

Good morning JB,

Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Booked in time and delivery was quick

Booked in time and delivery was quick. Great experience

14 July 2026
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Reply from Posturite

Good morning Adedayo,

Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Great chair

Great chair, easily assembled by one person. Fast delivery.

6 July 2026
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Reply from Posturite

Good morning Susan,

Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

The excellent customer service made my…

The excellent customer service made my experience great. The process was straightforward, and I felt listened to and supported.

14 July 2026
Posturite logo

Reply from Posturite

Good morning Beena,

Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good morning Donna,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Very smooth experience

Very smooth experience. Prompt delivery.

16 July 2026
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Reply from Posturite

Good morning Rob,

Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

All good A+++++++

13 July 2026
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Reply from Posturite

Good morning Andrew,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

The reason for you visit was unclear as…

The reason for you visit was unclear as I was requesting an automatic van as to reduce the pain in my left hip as I have OA .

13 July 2026
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Reply from Posturite

Good morning Peter Thank you for taking the time to leave us a review. I'm sorry to read that your experience was not as you expected. If we can be of any further assistance in the future please don't hesitate to contact us. Many thanks Louise

Rated 5 out of 5 stars

Very pleased with my purchases and…

Very pleased with my purchases and response from customer services. Products are well made and give excellent support.
However, whilst my order was dispatched very quickly, FedEx were a nightmare!

16 July 2026
Posturite logo

Reply from Posturite

Good morning Kathleen,

Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Have a very clear demonstration of how…

Have a very clear demonstration of how the equipment works, thank you

15 July 2026
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Reply from Posturite

Good afternoon Emma. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Sharon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Quick delivery - need to tell on parcel where instructions are

Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it easily, without tools, then searched online for instructions on use. I believe building was included on the invoice to my employer - no longer needed and I don't know when this would have been and couldn't leave the box in my hall indefinitely whilst awaiting the desk.

14 July 2026
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Reply from Posturite

Good afternoon Charlotte. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future - if you do have any queries regarding your delivery please email us at supportmailbox@posturite.co.uk. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent and efficient

Excellent and efficient, good range of quality products. Fast delivery. Polite nature.

13 July 2026
Posturite logo

Reply from Posturite

Good afternoon Pravina. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

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