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Posturite Reviews 

4,306
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of products, noting their excellent support and comfort [R1-S2, R3-S2, R4-S3, R10-S3]. The delivery service is frequently highlighted as exceptionally fast and efficient, with many items arriving ahead of schedule [R4-S2, R16-S1, R23-S1, R27-S2]. Reviewers also commend the professional and outstanding service, appreciating helpful communication and a smooth ordering process [R5-S1, R8-S2, R10-S1, R21-S1, R39-S1]. However, some people mentioned delivery issues, such as incorrect addresses or delays [R3-S1, R6-S3, R7-S1, R40-S1]. A few also experienced products arriving defective or with missing parts [R25-S2, R35-S1, R38-S2, R45-S1], and occasional order processing communication problems [R15-S2, R38-S1, R50-S1].

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items are well-made,... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick dispatch and fast delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and smooth.... See more

Quality

Consumers find quality to be positive, with many reviewers praising the well-made products that offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 4 out of 5 stars

Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Rated 5 out of 5 stars

This is the second cushion I've purchased so that my office set-up matches my home set-up. Definitely found the first cushion helped support my back/posture so wanted to replicate the set-up; went fo... See more

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

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4.5

All reviews

(4,306)

1,186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery after having DSE…

Quick delivery after having DSE assessment

8 July 2026
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Reply from Posturite

Good afternoon Gail. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Elisabeth. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Engineer was fantastic.

Engineer was fantastic.
Job done in quick time and all rubbish remi
oved

13 July 2026
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Reply from Posturite

Good afternoon Lee. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 4 out of 5 stars

Feedback review

To be honest , My Line Manager ordered and did all the formailities for me but gave my contact details and delivery address. But i was impressed by the the speed in turnaround which was quicker than my expectations, hence my 4 star rating . Thanks

10 July 2026
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Reply from Posturite

Good afternoon Junaid. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 4 out of 5 stars

Fed ex rubbish

Good product, very quick turnaround.. Couldnt give 5 as Fed Ex decided to deliver to another location elsewhere in the city when my parcel was clearly marked with the correct address. I had to spend my time hunting it down when I spotted on gps where they delivered it

8 July 2026
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Reply from Posturite

Good afternoon Anthony. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help - however we do apologise for the issues you experienced with your delivery. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The seat came very promptly

The seat came very promptly.

Which was good as it was needed

8 July 2026
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Reply from Posturite

Good afternoon Pamela. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great range of products

Great range of products, very good prices

11 July 2026
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Reply from Posturite

Good afternoon Christine. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Graham. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Quick delivery!

Quick and easy service - thank you!

10 July 2026
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Reply from Posturite

Good afternoon Sian. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Delivery driver was very helpful

Delivery driver was very helpful

9 July 2026
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Reply from Posturite

Good afternoon Lisa. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Easy to order

Easy to order. arrived quickly. Had a quick try out and works fine

8 July 2026
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Reply from Posturite

Good afternoon Valerie. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Since request was made after DSE risk…

Since request was made after DSE risk assessment the whole process took less than 2 weeks to have someone come out and assess my workstation until delivery of item. I am awaiting Email to book appointment for the chair to be built.

9 July 2026
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Reply from Posturite

Good afternoon Elizabeth. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent product delivered promptly.

Excellent product delivered promptly.
Supports lower back on long car journeys

9 July 2026
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Reply from Posturite

Good afternoon. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Straight forward

Straight forward, helpful and listened to my needs

8 July 2026
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Reply from Posturite

Good afternoon Devi. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent service and price

Delivered less than 24 hours after purchasing, £20 cheaper than on Amazon, with more choices of colours. Recommended.

8 July 2026
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Reply from Posturite

Good afternoon Pat. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

good service

8 July 2026
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Reply from Posturite

Good afternoon Margaret. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 1 out of 5 stars

Gas lift cylinder missing however it…

Gas lift cylinder missing however it was ticked off on the sheet inside the box. The screws were also loose in the box when it arrived. Can't build the chair and have had to escalate internally.

30 June 2026
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Reply from Posturite

Good Afternoon Ben, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with your ordered goods. If you wish to discuss this further with a member of staff, please would you be so kind as to contact Bespoke@posturite.co.uk and one of my colleagues will be happy to speak with you, and assist you accordingly to resolve this. Kind regards, Samuel

Rated 1 out of 5 stars

Incompatible goods provided and shocking follow up service

the initial assessment recommended a desk and footstool that does not fit under the desk and a mouse that arrived faulty.
Lots of follow up emails and after a month I have been told by one dept that I need to order the new mouse despite a different dept stating that they have ordered.
Initial good delivery even if goods were not compatible, but follow up service is simply shocking I have tried to resolve this with over 25 emails to date to the posturite teams at the following email addresses where the complaint has been passed around Bespoke@posturite, warranties@posturite and Supportmailbox@posturite

7 July 2026
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Reply from Posturite

Good Afternoon Mavis, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with your ordered goods and service. Please be advised, I have passed your details and review onto our bespoke team at Bespoke@posturite.co.uk and one of my colleagues will be in contact with you shortly to resolve this matter with you as a matter of urgency. Kind regards, Samuel

Rated 1 out of 5 stars

Order Mishandled & Delayed

PO was submitted on 30th June. The product arrived on 07th July. I had to intervene numerous times to explain that I'm not expecting any chair delivery, it's just an ergonomic mouse. My order was placed on hold. "I can confirm this order has been amended to go just as a direct shipment for you and re-released. Once the item is with our delivery partners, they will contact directly with delivery updates on this for you. I do greatly apologise for any inconvenience due to this."
I suffer a lot due to your internal error.

7 July 2026
Posturite logo

Reply from Posturite

Good Afternoon, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with us and the delay with receiving your ordered goods. In regards to your order, it does seem a system error was the result of the delay with your order and I can reassure you that this was investigated by the relevant employees at the time and was resolved as a matter of urgency. Kind regards, Samuel

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