Delivery was on schedule. The texts/email updates regarding Rx renewals, shipments & delivery are excellent. My only complaint is how difficult it is to speak directly to a pharmacy staff person... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Pocketpills is Canada's leading online pharmacy, trusted by over 500,000 members nationwide for an easy pharmacy experience. We make managing your prescriptions simple with free medication delivery right to your door.
Our licensed pharmacists are here to support you every step of the way—coordinating with your doctor for refills and renewals and offering personalized care via email, phone, or text.
At Pocketpills, your health comes first. We’re committed to ensuring that all Canadians have easy access to the medications they need and the care they deserve.
How does it work?
Pocketpills was founded by pharmacists and engineers who recognized the need for a more personalized pharmacy experience. Beyond being fast and affordable, we prioritize building connections with our members to provide exceptional care tailored to their health needs.
Using innovative technology, we streamline the process so our pharmacists can dedicate more time for you. Our goal is to make managing your medications simple and stress-free, ensuring your health is always in good hands,–so you can focus on what matters most.
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick easy painless service. Delivery and payment with little effort but enough security to feel safe!

Reply from Pocketpills

Reply from Pocketpills
Orders for daily medications have been days late on 100% (2 out of 2) orders I've placed with PocketPills.
Would not recommend.

Reply from Pocketpills
Honestly, this service has been a complete game changer for me. I really needed a convenient way to refill my prescriptions and request renewals without spending hours waiting at a walk-in clinic, especially since I don’t currently have a family doctor.
Even if I did have one, I would still choose to use this service for medications I’ve been taking long-term and am already familiar with. It saves so much time, makes the process incredibly simple, and provides peace of mind knowing I can access the care I need without unnecessary delays. I’m truly grateful for how much easier this has made managing my health.

Reply from Pocketpills

Reply from Pocketpills
Hopefully I will lose weight with this this time because I won't take any more if not

Reply from Pocketpills

Reply from Pocketpills
Best NorthAmerican virtual pharmacy and stuff is amazing and very supportive, best scenario they remind you scheduling for your meds

Reply from Pocketpills
Very informative about the delivery, carefully packaged for a quick and safe delivery

Reply from Pocketpills
After numerous issues and delays a really nice and caring pharmacist went over her head and resolved the problem with my medication .
I forgot her name but nevertheless I want to thank her very much.

Reply from Pocketpills
Deliveries have really improved with being sent to the community mailbox rather than the front door. No longer need to track arrival times or especially worry about late night deliveries.

Reply from Pocketpills
I ordered my prescription for a same day delivery. It was delivered even before scheduled time. Great service.

Reply from Pocketpills
Amazing company!! Delivers quickly and responds fast too when I have any questions. Thank you!

Reply from Pocketpills
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.