I have made 2 orders now and unfortunately in both cases, the boxes arrived damaged or had clearly been tossed around by the couriers. However, I took pictures and email the company and got almost imm... See more
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Plants For Ponds was created to provide a simple, convenient alternative to visiting garden or specialist pond centres. We source the best quality water plants grown in the UK from an award winning nursery and deliver them directly to your door. Having worked within the industry for a number of years we are knowledgeable and able to help you choose the right plants for your pond and offer advice and help on your pond planning.
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I never received my original order but this has been rectified and my snails are due to be delivered today so I’m really excited and I received a phone call to let me know they should be coming today.
I am happy with the customer service and I believe the original issue was due to Royal Mail.

Reply from Plants for Ponds
Communication was very good and they take care to dispatch things - in this case Ramshorn snails - during cooler weather so they don’t perish. The snails are settling into the wildlife pond though I might need a bigger team of them to keep on top of the blanket weed!

Reply from Plants for Ponds
Over the moon with these pond plants. The delivery and communication was all fantastic. The plants were really well packaged and not damaged at all. I loved that you could put in dates that would not work as well.

Reply from Plants for Ponds
Great quality plants and excellent customer service. I had a query about one of the plants in my order which was responded to straight away and a replacement plant was sent.

Reply from Plants for Ponds
Excellent plants delivered quickly and efficiently. They immediately and very attractively transformed the look of my two ponds.

Reply from Plants for Ponds
The quality of plants have all been very good as has the packaging and enclosed information/advice.
On ordering you get an email confirming the order and an estimated date of delivery followed by updates as weather helps or hinders growth/gathering. We are particularly fascinated with the water Hawthorn, the uniquely shaped flowers are wonderful to see coming up through their leaves and the water lily leaves in our pond.

Reply from Plants for Ponds
The mature plant arrived on time, well packaged/protected and in excellent condition. It is now in situ and thriving.

Reply from Plants for Ponds
My plants arrived in very good condition, having been well-packaged. They were very helpful in an after-sales phone call about planting the marginals in my pond.

Reply from Plants for Ponds
Plants arrived well packed and in good condition. All growing well in my pond. Happy to use the company again.

Reply from Plants for Ponds
quick delivery,plants in good health,happy with the buying experience-not sure how plants in pond are doing,as it has been rain,rain,rain here!!!!

Reply from Plants for Ponds
I needed to change my order which was done without any fuss.
Plants arrived well packaged and in good condition.
My newish pond is now starting to look more settled and the plants are thriving.

Reply from Plants for Ponds
Plants, snails & barley straw all arrived, promptly & in excellent condition. Good communications, too.

Reply from Plants for Ponds
Plants arrived in good condition as always with this company and plants now thriving in my pond

Reply from Plants for Ponds
I have a reasonably big sized pond which had fish until recently. I decided to get rid of them as I had difficulty maintaining it. I found plants for ponds on Google. They have been very helpful from the start and promptly replied to all my email queries around growing water lilies. I now have three varieties of lilies growing nicely. The second set that arrived had broken leaves and the soil was pushed to one side. When I reached out they said not to worry. Sure enough they are doing well too..I would recommend them and won't hesitate to buy again.

Reply from Plants for Ponds
Product is available, if not, theres clear information to manage expectations with prompt delivery and care instructions. Since this order I have now placed a second, the quality of the plants are excellent, now all I need is patience!

Reply from Plants for Ponds
As usual, my plants arrived in good time, beautifully packaged, and in very good condition.
I like the Plants for Ponds website too, which is informative and clear.

Reply from Plants for Ponds

Reply from Plants for Ponds
Plants arrived well packaged and in great condition and are now looking resplendent in my pond. I won't hesitate to use Plant for Ponds again.

Reply from Plants for Ponds
Pond plants arrived alive, beautifully packed! Plants were healthy and green, even starting to put out babies. Very happy with my purchase and definitely recommend.

Reply from Plants for Ponds
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