I have made 2 orders now and unfortunately in both cases, the boxes arrived damaged or had clearly been tossed around by the couriers. However, I took pictures and email the company and got almost imm... See more
Company replied
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Plants For Ponds was created to provide a simple, convenient alternative to visiting garden or specialist pond centres. We source the best quality water plants grown in the UK from an award winning nursery and deliver them directly to your door. Having worked within the industry for a number of years we are knowledgeable and able to help you choose the right plants for your pond and offer advice and help on your pond planning.
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Arrived promptly, beautifully packed and protected and in good condition. Very pleased with the new additions to my wildlife pond.
Wide choice of plants , easy to place an order. Was pleased with the level of packing to protect the plants.
Was informed of delivery time.
Plants arrived in a good state, and seem to be doing well in the pond. I forgot to add a crucial item to my order and they were kind enough to refund the shipping cost for the second order & were able to ship it with my original order when I contacted them about it.
Plant arrived really quickly and lots of support by email from Lucy. Great, personal service 😊
First time purchase 2 plants both arrived quickly packed well and healthy
Both in our koi pond doing well
Will definitely revisit with confidence when required
A good website , easy ordering , very good communications regarding delivery . Also very prompt and good response to plants damaged in transport .
Initially some good advice regarding plants for our new pond.
Plants for Ponds have helped me transform my pond and the wildlife in our garden. Their plans arrive in perfect condition. I was so pleased to find them when searching for native pond plants.
Colin(Glasgow) New Wildlife Pond
Thanks to Lucy and the team for giving me invaluable advice on plant selection and maintenance. As a complete beginner to keeping a pond fit and healthy I would have been lost without their support. They always had time to answer any of my questions.
Everything arrived in top condition with clear instructions
Thanks
Colin

Reply from Plants for Ponds
Always buy my plants here now after trying other places - the plants always arrive well packed and healthy

Reply from Plants for Ponds
I cannot praise this company enough. Even with our tiny pond Lucy gives us valued advice and suggestions on suitable plants and how to care for them. Including advice on how to get rid of the dreaded duck weed. That advice being, you can't! 🤣 I have always ordered from them. Their choice is rich and varied. I almost regard plants for ponds as part of our garden family. You can tell they really have a passion and love for their job. Thank you so much for all you invaluable advice!

Reply from Plants for Ponds
My plants arrived promptly, well packed and healthy. 10 days in they've made my cattle trough ponds come alive - thank you
Jo

Reply from Plants for Ponds
My plants arrived well packaged and they are doing very well. Thank you

Reply from Plants for Ponds
The plants were very healthy and well packaged. They are looking amazing in my pond.

Reply from Plants for Ponds
Great communication from the seller. They made sure someone would be at the property to take delivery. The oxygenating plants of the month selection are vigorous and doubled in size after only a couple of weeks after being placed in the pond.

Reply from Plants for Ponds
Was delivered on time and plants put out straight into the edges of the pond.

Reply from Plants for Ponds
At this stage of our garden redesign I have been merely asking questions. However each question has been answered promptly and helpfully by Lucy. Customer service outstanding!

Reply from Plants for Ponds
Plants were delivered promptly in very good condition and are now growing well and providing newts with shelter.

Reply from Plants for Ponds
I was re-configuring my wildlife pond and needed a few native plants. I picked a 'bundle' and a I am very pleased with the size, selection and quality of the ones I got. Thank you!

Reply from Plants for Ponds
Easy company to deal with, quick to respond to any query. Knowledgeable about product. Excellent quality plants .

Reply from Plants for Ponds
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