I have made 2 orders now and unfortunately in both cases, the boxes arrived damaged or had clearly been tossed around by the couriers. However, I took pictures and email the company and got almost imm... See more
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Plants For Ponds was created to provide a simple, convenient alternative to visiting garden or specialist pond centres. We source the best quality water plants grown in the UK from an award winning nursery and deliver them directly to your door. Having worked within the industry for a number of years we are knowledgeable and able to help you choose the right plants for your pond and offer advice and help on your pond planning.
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Lucy was very responsive and helpful with her advice to this first time ponder looking to stick a new pond. The lilies and irises when they arrived were excellent and are already flowering profusely

Reply from Plants for Ponds
Plants for Ponds are a great company to deal with. Easy to order from, helpful advice and information, Great quality plants, well packaged and quick delivery.
I have used them for 4 years and never been disappointed.

Reply from Plants for Ponds
I have purchased all my pond plants from Plants for Ponds. all have arrived promptly and in excellent condition.
The latest I have purchased were Water Lettuce which is now thriving with good roots.

Reply from Plants for Ponds
Plants delivered swiftly and easily added to pond.

Reply from Plants for Ponds
Plants arrived in poor condition. Broken stems and half out of their pot. Also the description used is misleading as some of the plants were tiny compared to the image being used. Updated.. the company did get back to me and have promised to replace the damaged plants. Much appreciated.
Derek Allan

Reply from Plants for Ponds
I’m a new pond owner and had previously ordered plants from one of your competitors. I was very disappointed with the quality of plants, the packaging and the lengthy delivery time.
It’s been wonderful to get my order from you. Superb quality plants, substantial packaging and well organised transit arrangements . Thank you so much. I’ll be back.

Reply from Plants for Ponds
Great customer service. Will buy from plants for ponds again.

Reply from Plants for Ponds
Great communication and the plants arrived really safe and secure. Would 100% recommend and I’ll be a returning customer again in the future

Reply from Plants for Ponds
The plants were well packed but I just received a small bundle which didn’t separate into 5 plants as there should have been. They were put straight into the pond but there only seem to be 2 of them now. One is very healthy and the other has a mixture of brown leaves and a couple of green ones. We have had your plants before at our previous address and they grew well.

Reply from Plants for Ponds
I have bought 2 sets of pond plants from this company. Both have arrived quickly and were well packaged.
Plants were in excellent condition and were introduced to the pond immediately.
Happy to recommend Plants for Ponds to anybody looking for pond plants.

Reply from Plants for Ponds
I have used this company many, many times for our pond plants and they have never let us down...this heat must be an issue for them but as a customer, I have not had any issues...Thank you

Reply from Plants for Ponds
The plants died!!! Although they were healthy when they arrived.

Reply from Plants for Ponds
Delighted with the service from start to finish. Plants arrived quickly, in excellent condition being extremely well packed, and establishing well. Would definitely use again.

Reply from Plants for Ponds
Plants arrived well-packed and in excellent condition. One plant was different from what I ordered, and Lucy sorted it out very quickly. The plants are settling in well to my new pond, and they’re attracting many insects, including daily visits by Damselflies. I’m very happy with the plants and the customer service.

Reply from Plants for Ponds
Plant arrived in perfect condition in stout, sturdy packaging.
I was also impressed with the personal contact keeping me informed of the delivery.
I will be buying again.

Reply from Plants for Ponds
This is the second time I have bought plants from this site . They arrived again in great condition well packed with clear instructions on planting.
The company is really good at answering any questions I have had regarding what plants are best etc for my pond.

Reply from Plants for Ponds
Brilliant company. Very easy to use website with excellent choice of plants. And their follow-up email service is genuinely interesting and useful. I always cancel these sorts of follow-ups but the Plants for Ponds ones have great tips.

Reply from Plants for Ponds
Even tho they got sent in a punishing heat wave the plants arrived healthy and we popped them in some shade before transferring to the pond. They are surviving subsequent heat well!

Reply from Plants for Ponds

Reply from Plants for Ponds
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