Placid Express Reviews 4,950

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many appreciate the prompt response times and the overall efficiency of the money transfer process, often describing it as fast, reliable, and hassle-free. However, some customers also noted concerns regarding payment and pricing. A few people mentioned that the transaction fees have increased, particularly for smaller amounts, and that the process can be complicated. There were also occasional reports of slow money transfers and issues with certain debit cards not being accepted.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its professionalism, speed, and efficiency.... See more

Payment

Consumers find payment experiences to be ambiguous. Many praise the service for its reliability, good rates,... See more

Price

People report ambiguous experiences with pricing. Many consumers praise competitive rates and the best rates,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their... See more

Response time

Reviewers mention positive feedback about response time, with some customers praising the speed of money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication i... See more

Rated 5 out of 5 stars

I have been using Placid for over 5 years and their service is outstanding. I worked in Dubai as Marketing and Business Development Manager in a remittance company so I know all the “red flags” in a b... See more

Rated 5 out of 5 stars

Placid is a hidden gem. I am glad my friend referred me. Best rate, prompt, secured, hassle-free, easy and very comfortable verification process than remitly, ria, moneygram etc. Customer service is v... See more

Company replied

Rated 5 out of 5 stars

It’s been always seen haste free transection . It’s always quick and simple and convenient. Customer service is outstanding. Recently transection fee is increased to double which didn’t look good . I... See more

Company replied


Company details

  1. Money Transfer Service
  2. Financial Consultant

Information provided by various external sources

Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 41% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have been using Placid for over 5…

I have been using Placid for over 5 years and their service is outstanding. I worked in Dubai as Marketing and Business Development Manager in a remittance company so I know all the “red flags” in a bad company when it comes to sending money 💴. Placid has gained my 100% trust and may have had 1 out of more than 100 transactions I made with them that got delayed.. so it wasn’t al perfect but near perfect still!

30 April 2026
Rated 1 out of 5 stars

Unnecessary Calls

if you send through them and they start calling the receiver and asking how much money they receive. Also sometimes they asks for code and offers them promotions and receiver feels suspicious. And these are really annoying. Even i complained to customer service to stop calling receiver.seems like they didn’t care.

7 February 2026
Rated 5 out of 5 stars

Very Happy with Placid Express

I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication is the number one out of many such as timely sending money to my relative, good app, and courteous staffs. Keep up and serve the community to serve yourselves. Thank you

25 February 2026
Unprompted review

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