I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication i... See more
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Founded in 1996, Placid Express was formed on the simple premise that sending money home should be easy, affordable and safe. Like our customers, we send money to friends and family too and the experience should be as seamless as possible. Ridiculous fees and absurdly low exchange rates should not be a part of that experience. Since inception, we have transferred billions of dollars for our customers in the United States and Europe. With a mass movement to 'electronic everything', we make it easier for our customers to send money today by making our services available online.
Contact info
400 Post Ave Suite 101, 11590, Westbury
- 877-889-7021
- webhelp@placid.net
- www.placid.net
Replied to 41% of negative reviews
Typically replies within 24 hours
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Transfer was smooth and quick
I have been using Placid for over 5…
I have been using Placid for over 5 years and their service is outstanding. I worked in Dubai as Marketing and Business Development Manager in a remittance company so I know all the “red flags” in a bad company when it comes to sending money 💴. Placid has gained my 100% trust and may have had 1 out of more than 100 transactions I made with them that got delayed.. so it wasn’t al perfect but near perfect still!
very professional and quick accurate…
very professional and quick accurate and prompt service
Its a great company and the rate is…
Its a great company and the rate is high at mabilis in just a minute. Kaya i recommend placid express.
Fast service and good customer support.
Unnecessary Calls
if you send through them and they start calling the receiver and asking how much money they receive. Also sometimes they asks for code and offers them promotions and receiver feels suspicious. And these are really annoying. Even i complained to customer service to stop calling receiver.seems like they didn’t care.
They are trusted and quick service
They are trusted and quick service. I have been sending money to Bangladesh for last more than 20 years and using their apps for 7years.
Very Happy with Placid Express
I have been sending money to Bangladesh since 2003. IBBL Chairman visited Los Angeles, when asked he recommended Placid Express. Since then I use Placid without interruption. Why? Good communication is the number one out of many such as timely sending money to my relative, good app, and courteous staffs. Keep up and serve the community to serve yourselves. Thank you
The guy named Ahsanul Karim was very…
The guy named Ahsanul Karim was very helpful and friendly.
Fast and secure.
Great service!!!
Completed all necessary processes and…
Completed all necessary processes and transferred money to recipient bank account in time as promised.
Awesome service!
Awesome service, competitive rates and quick transfer to the recipient’s bank account.
Thank you Placid Express!
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