PINBADGES.CO.UK Reviews 110

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making the entire process easy and stress-free. The product quality is frequently highlighted as outstanding, with many noting the excellent craftsmanship and durability of the items received. People also appreciate the efficient and quick service, from initial design to production and delivery, often within tight timescales. The customer service is repeatedly described as fantastic, with reviewers commending the prompt communication and supportive guidance provided throughout their interactions. However, some customers also mentioned that while the product quality was good, the shipping service was not satisfactory.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, attentiveness,... See more

Product

Consumers find the product quality to be consistently positive. Many reviewers praise the high quality of... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the pin... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the amazing, quick, and... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently praise the... See more

Based on these reviews

Rated 5 out of 5 stars

Contacted to arrange new pin badges for our charity and Nancy was incredible. Very quick to reply, fully supportive of all of our needs and pushed through design, production and delivery within a tigh... See more

Rated 5 out of 5 stars

Jean was an absolute star to work with. She guided us through all the options, making the whole process easy and stress-free. Jean was incredibly efficient, and the delivery was impressively quick. Wh... See more

Rated 5 out of 5 stars

We’ve been using Pinbadges to produce the badges for our RESTA practitioners, and they have been outstanding. The team is reliable, efficient, and incredibly easy to work with. The badges themselves... See more

Rated 5 out of 5 stars

I had a great experience using GJ-JJ AKA PinBadges UK. Everything was coordinated through Nancy from my very fast initial designs, through production and shipping and finally to making sure that I was... See more

Rated 5 out of 5 stars

We have ordered some custom pin badges on behalf of a client, as our previous supplier wasn't able to turn them around in time for an upcoming event. Grace has been prompt, friendly and helpful and g... See more

Rated 5 out of 5 stars

Lonni was hugely helpful in every step of ordering my pins - they patiently and kindly worked through each part of the ordering process, giving me great advice, and helping me achieve the Pin design... See more

Rated 5 out of 5 stars

Fantastic service!! Highly recommend this company. When I set the imagine for printing there was a spelling mistake. Luckily I quickly noticed and emailed the company to see if I could debit corrected... See more

Rated 5 out of 5 stars

I recently reconnected with Morry from Pinbadges.UK to reorder some pin badges, and the experience was seamless! Our email exchange felt just like chatting with an old friend—smooth and friendly, p... See more

Rated 5 out of 5 stars

We had a last minute order for some pin badges for an event and Jean was so helpful in getting everything approved and delivered in time for our event. The quality of the product was great too. All in... See more

Rated 5 out of 5 stars

The quality of the pins is very good but what I liked the most is the accuracy of their work that started from my very approximate picture and ended with the best results. Along the way, Lynne, their... See more

Rated 5 out of 5 stars

Amazing quality, speed, and service. Sally walked me through my entire order start to finish and was super friendly and helpful. I'm so impressed with the pins, they came so quickly and are exactly wh... See more

Rated 5 out of 5 stars

Not only is the website easy to navigate and use there is a wide range of products available. Nancy was extremely helpful in the process of confirming artwork and delivery of my order, which was quick... See more

Rated 5 out of 5 stars

Lonnie was Fantastic, the first draft of our order wasn't quite what we wanted. They went back and re-worked the draft so quickly! The processing time was great and the product looks and feels incredi... See more

Rated 5 out of 5 stars

I worked with Morry on a pin badge order for my client. The service was amazing, quick replies and all my questions were answered. There was a solution for everything and it genuinely felt like I'm wo... See more

Rated 5 out of 5 stars

Second order Once again, a friendly, attentive, and available person. The response was very quick. The prices are attractive. Taina, thank you for your kindness and availability. You're great! TOP... See more

Rated 5 out of 5 stars

Great business, the pins were exactly what we wanted, quick on email with great customer service. Also the turn around time was so fast, will definitely be using them again!

Rated 5 out of 5 stars

The products are of good quality and match the product design I submitted very well. Thanks especially to Jean, who was very helpful throughout and arranged for shipping in accordance with my deadline... See more

Rated 5 out of 5 stars

Lonni made the whole process smooth and easy and they went out of their way to refine and perfect my designs before going to production. Delighted with the quality of the end product!

Rated 5 out of 5 stars

Great service and a quality product! After placing the order, we decided to increase the number of pins, Nancy was very helpful in guiding me on what to do. The order was delivered a week early as wel... See more

Rated 5 out of 5 stars

I've used Pin Badges several times and the customer service and product quality has always been great. Thank you especially to Jean who has always dealt with my request promptly and professionally.

Rated 1 out of 5 stars

The product is good, but the shipping service is terrible. Before ordering, I asked if delivery was guaranteed for a certain date, and they assured me it would be possible. However, the pins arrived a... See more

Rated 5 out of 5 stars

Once again Nancy was super efficient, handled my enquiry and order swiftly and our delivery was actually earlier than expected. Very friendly, helpful and professional - will definitely return again.... See more

Rated 5 out of 5 stars

Lonni was so helpful, kept me updated throughout the order process and always responded quickly. The badges arrived quickly and are great quality!

Rated 5 out of 5 stars

Adella has been wonderful! This is our third order, and every time, she is fast and accurate. Would highly recommend!

Rated 5 out of 5 stars

We have previously ordered enamel pins from GS-JJ, and the quality was excellent. Their customer service is also very prompt. We have ordered again.

Rated 5 out of 5 stars

Very helpful with design process start to finish,Grace was amazing.Lokking forward to seeing the finished product,Thanks

Rated 5 out of 5 stars

Lonni was helpful and I felt confident in the company’s service as a result. My order arrived swiftly and I am happy with the finished product!

Rated 5 out of 5 stars

Judy was really helpful, and went to extra effort to send me the package in a short time frame because it was a gift for someone.

Rated 5 out of 5 stars

Adella was super helpful as usual :) Thank you so much! The pins are perfect quality and arrived really quickly

Rated 5 out of 5 stars

From contact to order was seamless! Grace helped with proof and very clear instructions, very excited to receive and see the quality of the order, thanks again Grace!

Rated 5 out of 5 stars

I was attended by Morry, and as usual, his service is excellent. He tends to issues and accommodate immediately! The products were also of good quality!

Rated 5 out of 5 stars

Grace you're a star!thanks for helping with design in so much detail.looking forward to receiving the finished product.

Rated 5 out of 5 stars

Very good service so far I hope to receive them on time and will write an absolutely wonderful review

Rated 5 out of 5 stars

Communication from Grace was first class throughout the entire process. Badges arrived earlier than expected. Very pleased with the quality

Rated 5 out of 5 stars

Super responsive, very helpful, quick delivery & excellent quality. Can’t fault them- I’m absolutely delighted! Thanks Nancy & team

Rated 5 out of 5 stars

Fantastic customer service from start to finish from Sally. Badges are of great quality. We are thrilled with them!

Rated 5 out of 5 stars

Ordered a small batch of custom pin badges and Penny was a pleasure to work with, friendly and professional, and ensured I was happy with the design of the badges before starting production.

Rated 5 out of 5 stars

Very nice pin's quality. Détails are amazing! Thanks Morry for your help creating this project.

Rated 5 out of 5 stars

Such a quick and efficient service from this company. Re-ordering our pin badges with Adella was a breeze!

Rated 5 out of 5 stars

Excellence Personified What can I say? I am so pleased with the level of service and the quality and consistency of responses, to all my questions and queries, by Judy. Judy, you ha... See more

Rated 5 out of 5 stars

I was helped by Celia to create my new patches. They have a super good quality, the shipping was very fast, and Celia was super nice with me with all my requests. Recommend.

Rated 5 out of 5 stars

Grace went above and beyond. Super kind and attentive. I really appreciated her help today!

Rated 5 out of 5 stars

I spent a long time go to a fro and getting the design reworked but it was never too much trouble. The pins turned up on time and the quality is really good.

Rated 5 out of 5 stars

This company is very easy to use. The design software is very simple. Sally guided me through the process...its great to have an actual person help out! Thanks again.

Rated 5 out of 5 stars

Pin badges arrived safely and quickly, and we're in excellent condition! Thank you penny for all of your help!

Rated 5 out of 5 stars

Utterly fantastic customer service and communication - despite numerous alterations and queries. They humoured us and met our expectations and then some. I will be recommending them to others via... See more

Rated 5 out of 5 stars

Morry was extremely helpful and made sure our pin badge design was exactly as we wanted. Order was received very quickly. Thank you!

Rated 5 out of 5 stars

great service from start to finish. quality product produced with no hassle and within timeline.

Rated 5 out of 5 stars

Very responsive, very helpful and did exactly what they said they'd do. Product looks great and shipping to the UK was quick.


Company details

  1. Promotional Products Supplier

Written by the company

PinBadges Co.uk is a manufacturer of unique custom pin badges with a dedicated team to create quality service and exquisite products. We are one of the branches of GS-JJ.COM. We have extensive manufacturing experience and have markets in the UK, US, Canada and some European countries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Jean was incredible

Jean was incredible. Super speedy responses and solved a crisis for us.

We have been ordering these pin badges for 5 years, and they're of great quality.

10 March 2026
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!! Highly recommend this company. When I set the imagine for printing there was a spelling mistake. Luckily I quickly noticed and emailed the company to see if I could debit corrected. Great customer service ment this request was met swiftly. Badges were made and we arrived quickly and are a perfect quality! They even thew in a gift of 4 relevant badges.

3 February 2026

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