Super helpful. Professional so quality products. Highest quality and great customer service who fixed a ?tech or me order error very quickly. Couldn’t recommend more. Extensive catalog for post should... See more
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Review summary
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Reviews shaping this summary
The process and delivery of the order was very fast. However, unfortunately there was a mistake and I received the wrong product. I sent an email to the team which was picked up, answered, and an acti... See more
I purchased two spikey balls with the intent to use them during my Pilates session. The description helped me to decide that they would be siutable. The despatch wa very swift, i ordered on a Satur... See more
Ordered my spikey balls at 3.30 pm and were delivered next morning with standard delivery. Brilliant! The balls are just what I needed for my back problem. They are firm rubber but with some give in... See more
Company details
About Physique Management
Written by the company
Formed in 1998, Physique Management is a leading supplier of sports injury, pitch side first aid, massage, complementary therapy and rehab exercise products. We’ve partnered with some of the world’s leading brands, medical professionals, clubs, and affiliates to develop a range of products to help keep you, your players or your patients in top condition.
Whatever your level of sport or activity, our products will help you to manage injuries as well as avoiding them. You’ll find a great selection of sports specific items for treatments and rehabilitation, that aim to enable faster recovery so you can get back to action.
We keep 99% of stock in-house so it’s available for next-day delivery and have a dedicated customer service team who are on hand to help answer any questions. Plus, we know how frustrating it can be when you can’t find everything you’re after, so we’ve introduced a product-sourcing service to give you a helping hand. We also understand that delivery should work around you, not the other way around, that’s why we offer delivery 7 days a week and next-day delivery.
Contact info
Hermitage Park, Harts Farm Way, PO9 1FA, Havant, United Kingdom
- 02392 471346
- marketing@physique.co.uk
- www.physique.co.uk
4.6
Excellent
9K reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Easy to find what I wanted and fair…
Easy to find what I wanted and fair prices too. Delivery was ok too.
15 April 2026
Reply from Physique Management
Hiya,
Thank you for your 5-star review and for trusting us with your supplies. We're so glad to hear you were happy with the delivery and quality of our products!
If there is anything we can assist you with in the future, please do reach out to us.
Best,
Physique Team
Brilliant fast delivery and all…
Brilliant fast delivery and all products great to use for sports therapist and business and the pitch side bags have everything you need with a couple of additions just for extras in tape and strapping supplies
26 August 2025
Reply from Physique Management
Hi Ross,
Thank you for your 5-star review and for trusting us with your supplies. We're so glad to hear you were happy with the delivery and products!
If there is anything we can assist you with in the future, please do reach out to us.
Best,
Physique Team
Reliable company. Good choice of products
I have used this company ever since I re-trained as a massage therapist, buying my excellent couch to get started, and since then for oils etc.
24 May 2025
Reply from Physique Management
Hi Chris,
Thank you for your 5-star review. We are so glad you have found our couches and massage supplies suitable for your massage business.
Please reach out to us if you ever need any help with any of your orders.
Kind Regards,
Physique Management Customer Care
Great product
Great product, exactly as I was hoping for at a very decent price as well. Delivered very promptly. Will certainly be using again and would 100% recommend.
1 April 2025
Reply from Physique Management
Hi Simon
Glad to hear you received your order in the timely manner we strive to deliver.
Please reach out to us if you need any further help.
Kind regards
Physique Management Customer Care
I opted for next-day delivery
I opted for next-day delivery, but unfortunately, the products never showed up, not even the following day. Fortunately, they provided a refund, and the blame ultimately falls on Evri.
6 January 2026
Unprompted review
Reply from Physique Management
Hi Scott
Thank you for taking the time to submit a review and sorry to hear your parcel did not arrive.
We are glad you reached out to our customer care team and we managed to come up with a resolution for you, though not the best one!
Kind regards
Physique Management Customer Care
Great service!
26 February 2025
Reply from Physique Management
Thank you for your kind words, always nice to hear.
Kind regards
Physique Management Customer Care
Super helpful & highest quality
Super helpful. Professional so quality products. Highest quality and great customer service who fixed a ?tech or me order error very quickly. Couldn’t recommend more. Extensive catalog for post shoulder surgery physio :)
24 October 2025
Reply from Physique Management
Hi Nicola
Thanks for taking the time to submit a review and glad to hear you are happy with our products and service provided.
Kind regards
Physique Management Customer Care
Good service as usual
24 October 2025
Reply from Physique Management
Hi Helen
Glad to hear we met yours and ours expectation of good service.
Kind regards
Physique Management Customer Care
The service was excellent but the…
The service was excellent but the kinesiology tape is the worst I have ever had. I have been using tape for years from other suppliers and the tape physique management tape lacks the stickiness of other tapes and is useless. It certainly does not last for five days. I’m lucky if it lasts for one or two days.
22 July 2025
Terrible
Paid for next-day delivery, but the items did not arrive at all, let alone on the next day. They did issue a refund, and ultimately, the fault lies with Evri.
4 October 2025
Unprompted review
Reply from Physique Management
Hi Ben
Thanks for taking the time to submit a review and apologies that you did not receive your order when expected.
Our couriers handle a large amount of parcels on a daily basis and unfortunately on this occasion they appear to have let us and more importantly yourself down.
We are sorry for the inconvenience this may have caused you and if we can be of any further help in the future please do let us know.
Regards
Physique Management Customer Care
excellent company
easy to use web site when ordering.
delivery within 2 days of ordering.
very efficient company
24 September 2025
Reply from Physique Management
Hello Sandra
Thank you for your kind words, we do try to be as efficient as possible and happy that on this occasion we achieved it.
Kind regards
Physique Management Customer Care
Very poor delivery and packaging
Unfortunately a very poor delivery company was used and my order was left in a unauthorised place - on a public footpath 200m from my property - this resulted in it being stolen. Physique corresponded really well with the delivery company, and a replacement order was sent out very quickly, however quite disappointed with the packaging- the bolster that I ordered was bent in half to fit in the box, which was also split open at the top.
24 September 2025
Love the gym towels
Love the gym towels. Could not find any that had zipped pocket until I found these guys.
They wash and dry well, staying good despite frequent, hard use.
No need to go anywhere else now!
10 December 2024
Easy to find what you needed on the…
Easy to find what you needed on the website, received product quickly
25 August 2025
Good product,delivery high cost
Used a couple of times and the products are very good. But a £4 band with a £6.99 delivery charge is a lot, especially when postage is free a lot now a days.
I know it is good, but maybe lose the catalogue with every order might be a start.
4 September 2025
Unprompted review
Reply from Physique Management
Good Morning Matthew,
Thank you for taking the time to share your review.
Please note that the inclusion of a catalogue with your order is optional and can be deselected during the checkout process if you prefer not to receive one. Additionally, we offer a more economical delivery option at £3.98, which provides a 2–3 day service for non-urgent orders.
I hope this information is helpful. Should you have any further questions, please don’t hesitate to reach out.
Kind regards,
Physique Management
Quick and efficient as always
26 August 2025
Excellent range of products
Great service & fast delivery. I’ve used Physique for all my clinic supples for many years now. Excellent range of products at competitive prices.
25 August 2025
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