Massage Warehouse UK (Not USA) Reviews 318

Actual massage table ordered was good. Face cradle thickness not the same as couch. So had complaints from clients who when lying on the couch on their backs have felt uncomfortable.
Communication due to there being different staff answering emails is not consistent. They don’t provide a number to discuss issues.
Not somewhere I would buy from again unfortunately due to my poor experience. But the actual bed is ok hence the 3 stars

I am a sole trader, massage therapist. Delivery was super quick and quality of table is great. I choose a table that turned out to be a little wide for me to use comfortably and massage warehouse responded the next day to my request to return it. The communication was excellent and resolution quick and easy. I am very happy with the services and product.

I would recommend MassageWarehouse UK whole heartedly. They have been more than helpful on every occasion I have been in touch with them: they helped me when I bought my Porta Lite Delta massage table and, more recently, when I needed new 'feet' for it.
I have had the table two years and I love it, as do my clients....and with new 'feet' it won't wreck my carpet!!!
And I'll be getting another table in due course!!!
Thank you
Helen Portsmouth

Massage Warehouse is probably the best supplier of massage good I've encountered. Amazing Customer Service, fair pricing, reliable. Step above the rest!

I will 1000% be using Massage Warehouse again, I have recently opened up my own Holistic Wellness Business and had some queries about products. Customer service was great, they replied quickly and answered all my queries and more. I highly recommended Massage warehouse and will be buying more products again!!

The amazing Ultimate Vitrectomy Kit from Massage Warehouse UK ensured that my post operation macular hole eye recovery with its mandatory postural face down was a success!

The five separate kits/devices meant that I had options to sit and to lie for my five days and nights but with the absolute assurance that my face and eye was in the correct position. Personally the Day Chair was best for me and definitely helped me remain focussed during the five days and nights.

Chris and Sean are also amazing with their professional and friendly support and guidance, Hence massive thank you to them both and all the team at Massage Warehouse.

In summary I most certainly highly recommend the product and the customer service!

The amazing Ultimate Vitrectomy Kit from Massage Warehouse UK ensured that my post operation macular hole eye recovery with its mandatory postural face down was a success!

The five separate kits/devices meant that I had options to sit and to lie for my five days and nights but with the absolute assurance that my face and eye was in the correct position. Personally the Day Chair was best for me and definitely helped me remain focussed during the five days and nights.

Chris and Sean are also amazing with their professional and friendly support and guidance, Hence massive thank you to them both and all the team at Massage Warehouse.

In summary I most certainly highly recommend the product and the customer service!

Absolutely superb service from this company. Communication and customer support excellent. They put the customer’s needs first in all their products.
My massage couch is just beautiful and comfortable

This company is without doubt focused on the needs of their customers. I particularly appreciated their providing ongoing updates and progress relative to my unique need to recover specific product approval rating information. In particular I very much appreciated Sean Murphy dedication to handling my needs. I have no hesitation to recommending this company, as their customer care last as long as their products. All of which is very reassuring when seeking a reliable products from a quality supplier.

. Perfect customer service and products. This is my second table I have purchased from them and they never disappoint

Great experience purchasing from massage warehouse. I purchased 2 beds in 2019 and 2020 and 6-7 years on, they are still like new. Heavy duty couches but lightweight for transport.
Customer service is faultless and they do what they can to help.
100% recommend for anyone looking for equipment in the massage industry.

Superb customer service from Chris and Sean at Massage Warehouse.
I needed a replacement electric couch foot pedal and there were some issues with the first replacement sent via a third party company. Chris and Sean were so kind and couldn't do enough to sort this issue out.
I have used Massage Warehouse for many years and this is based not only on their excellent products, but also on their outstanding customer service.

Thank you so much.

Thank you so very much for all your care and equipment. I’m sure that I wouldn’t have managed so well without. I’m hoping I’ll never need another Vitrectomy, but would use your company again if I do. 👍🏼 Delivery and pick up were easy too.

Easy website. Reasonable fees. Customer services is fantastic. Very responsive and helpful. Highly recommend as a small business using this company

Fantastic customer service.
Have been using massage warehouse for 5 years now.
Have just ordered a new massage table and made an error with my address details. Within minutes I received a reply email stating that the address had been amended and my new bed was on its way.

Fantastic company to deal with. Very responsive to any issues and friendly and professional staff. Highly recommend this company

I’ve been a customer of this company since 2024, and I can confidently say their massage tables and products have consistently exceeded my expectations. As a professional therapist, quality and reliability are essential for me, and their products deliver on both.

I have been purchasing from this company for a while now , and i will continue doing it. I bought various things such as massage table , table covers etc and I love its quality.
Customer service is also brilliant and helpful.
I would highly recommended it to anyone!

I've ordered from massage warehouse for many years either for a bench or massage cream. The service is excellent, well priced and quick to reply to email. Would highly recommend.

I’ve been using Massage Warehouse for the past 9 years and they are the only supplier I trust for my business. Their products are always high quality and consistently reliable.