phs Compliance Reviews 

3,319
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for being extremely polite, professional, and efficient while carrying out their required on-site testing tasks. Consumers also deeply appreciate the remarkably quick response times and smooth, reliable communication when arranging various necessary service appointments and handling detailed quotes. Though some reviewers were not happy with scheduling, mentioning occasional administrative booking errors or unexpected missed contractor appointments. A few people also noted that issue resolution can sometimes take much longer or result in incomplete work when unexpected operational challenges emerge.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, efficient, and... See more

Service

Clients share positive opinions on service, highlighting efficient engineers and clear communication... See more

Customer service

Consumers find customer service to be exceptionally positive and supportive. Reviewers consistently highlight... See more

Response time

Reviewers express great appreciation for the prompt response time and efficient support they received.... See more

Location

People report positive experiences with location, consistently describing the city as amazing and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! ​I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more

Company replied

Rated 5 out of 5 stars

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more

Company replied

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Fire Protection Service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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5.0

All reviews

(3,319)

324 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wayne attended store today

Wayne attended store today, was extremely helpful, and even assisted for removal of old scaffolding for us. Excellent service!

10 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Wayne! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Cusomer service

Riyadh did an outstanding job. Super happy with my carpark lights.

10 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 4 out of 5 stars

Unfinished work

Badal Gurung visited our office today as there was a job outstand that PHS need to finish. He came in with such a happy and friendly vibe, before he started, he explained what was going to happen and then just got on with it, I really couldn't fault him on anything, A really nice and professional guy.

9 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Thanks Gary Cheshire

Thanks Gary Cheshire. Professional, polite and funny just how everyone should be! Fab job!

9 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this outstanding review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Efficient and friendly, made process very easy.

Kevin was very efficient and friendly. He was able to accommodate colleagues who were in and out of meetings. Thank you Kevin!

9 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Kevin! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Amazing Job

Amazing Job! They were life savers! Wayne and Riyadh are always outstanding.

8 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Ben was very helpful when he come to…

Ben was very helpful when he come to our office to do the hard wire testing? He got on with his work and friendly

4 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Ben! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Corin was very helpful

Corin was very helpful, he spent time explaining what he was doing and how he would need to work. I experienced a slight technical issue and he did his best to try and fix the issue. Would definitely recommend.

3 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Corin! We are delighted to hear your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

outstaning company,always on time with…

outstaning company,always on time with bookings and customer service

28 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you so much for taking the time to leave this great review! We look forward to working with you again soon.

Rated 5 out of 5 stars

Barnardos Rhyl PAT Testing

Phs are always amazing for Barnardos and scheduling them in is super easy and straightforward. We usually have Gary C at our Rhyl Branch who is always super friendly, bubbly, polite and efficient when completing our large amount of electrics.

26 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We are delighted to hear your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Ollie came to do our testing today

Ollie came to do our testing today, no disruptions, made every effort to work around us, thank you so much

22 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Ollie! We look forward to seeing you soon.

Rated 5 out of 5 stars

Samantha was a great help when getting…

Samantha was a great help when getting a renewal visit booked in. Replies were quick, efficient and all round it was an easy process.

21 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Sam! We look forward to speaking to you again soon.

Rated 5 out of 5 stars

Riyadh was fantastic

Riyadh was fantastic. He was very thorough sorting our emergency lighting. We are now compliant safe :)

20 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh

Riyadh was very professional and extremely helpful. Very impressed by his work

19 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh Really professional

Riyadh Really professional. Very helpful.

15 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Emergency lights

Helpful and professional

12 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for David! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Requesting a quote for our Fire…

Requesting a quote for our Fire Extinguisher Service was extremely quick and efficient. Jayne S was very courteous on emails and had the quote sent out immediately. We have used PHS for our service for over 10 years and are always very helpful from the initial service quote through to any remedial work. Would definitely recommend PHS.

11 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for our company and also Jayne! We look forward to continuing to work with you for many years to come.

Rated 5 out of 5 stars

The whole experience was great and…

The whole experience was great and Wayne was so professional and attentive .

11 May 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Wayne! We look forward to seeing you again soon.

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