phs Compliance Reviews 

3,318
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 335 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and engineers for being polite, professional, and extremely efficient during site visits. People also deeply appreciate the prompt response times, clear communication, and helpful support provided when booking their required services. Consumers consistently note that appointments are handled smoothly, ensuring minimal disruption to their daily business operations. Some reviewers were not happy with scheduling errors, noting occasional instances where jobs were incorrectly entered or appointments were missed. A few customers experienced frustrating delays and communication difficulties when trying to coordinate necessary compliance services.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their efficiency and professional manner.... See more

Service

Consumers find service to be exceptionally positive, reliable, and professional. Reviewers frequently... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as friendly,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting fast and efficient... See more

Location

Customers had wonderful experiences with location, expressing strong appreciation for the area as always.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! ​I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more

Company replied

Rated 5 out of 5 stars

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more

Company replied

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Fire Protection Service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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5.0

All reviews

(3,318)

323 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service everytime

Brilliant service everytime! Gary C is an amazing asset to the team and is always friendly and speedy

10 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Good experience

Good experience, clear communication and job well done. Riyadh

9 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Pat testing

Gary Cheshire PHS attended the organisation over 2 days. He was efficient and professional, working around staff, accommodating the needs of the service. Excellent and professional service.
Thank you

8 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service as always

Great service as always, no issues. Riyadh.

1 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Review

Today we had Riyadh come to do some works in our store. He was very happy and smiley and provided greasy customer service.

1 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Electrical call out

Megan was Friendly efficient and tidy while working, help answer various questions the team had too

26 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you so much for taking the time to leave this great review for Megan! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Our School found the customer service…

Our School found the customer service department at PHS Compliance very helpful and quick to respond to our needs. We will be using PHS Compliance again in the near future.

26 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you so much Paul for taking the time to leave this great review! We look forward to speaking to you again soon.

Rated 5 out of 5 stars

PHS engineer Gary Cheshire visited our…

PHS engineer Gary Cheshire visited our office over 3 days to undertake our PAT testing. He was professional & polite and worked around the staff working in the office to complete the testing.

26 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great experience

Great experience, very helpful and quick to fix the job.

19 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh provided great and prompt…

Riyadh provided great and prompt service.

18 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Jason is very patient with his work.
Great service.

17 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

phs Compliance undertake our annual PAT

phs Compliance undertake our annual testing. I find them very approachable, constructive in proposing options and willing to provide detailed information on the services the company provides.

17 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Hi Chris, thank you so much for taking the time to leave this great review for the company. We are delighted with your feedback and we look forward to speaking to you again soon.

Rated 5 out of 5 stars

Riyadh was very helpful

Riyadh was very helpful, he fixed the issue instantly and went above and beyond to help.
Ref: 1407719

17 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh was amazing

Riyadh was amazing. Very friendly and helpful

17 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Gary was amazing

Gary was amazing! Really, really friendly and a good sense of humour. Anyone that’s lucky to receive Gary to help them is very lucky.

15 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you Grace for taking the time to leave this brilliant review for Gary! We look forward to seeing you again soon.

Rated 4 out of 5 stars

Beth was great sending me the documents…

Beth was great sending me the documents as soon as they were completed.

16 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Beth! We look forward to speaking to you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service! Riyadh was brilliant

11 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great experience dealing with PHS…

Great experience dealing with PHS Compliance. Very quick and helpful service, good communication.

10 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review. We look forward to working with you again soon.

Rated 5 out of 5 stars

Wayne attended store today

Wayne attended store today, was extremely helpful, and even assisted for removal of old scaffolding for us. Excellent service!

10 June 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Wayne! We look forward to seeing you again soon.

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