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Peter Tyson Reviews 

13,869
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery, often noting items arrived quickly, well-packaged, and with clear tracking. Many people highlight the excellent product quality and wide selection available at competitive prices. Reviewers frequently commend the exceptional service, with staff being helpful, knowledgeable, and quick to resolve issues, making the purchasing process smooth. However, some customers noted occasional issues with packaging, where items arrived in damaged or opened boxes, even if the product was perfect. A few others experienced slight order problems, such as receiving an incorrect item, though these were typically resolved quickly.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Customers consistently note positive experiences with product, often praising the quality and condition of... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive and often the lowest prices... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great, excellent, and... See more

Order

People report positive experiences with their orders, often highlighting the ease of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more

Company replied

Rated 5 out of 5 stars

Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more

Company replied

Rated 5 out of 5 stars

Ordered the Samsung Samsung S700D 3.1 Soundbar and must firstly say prior to order I had a couple of questions which I asked via online chat. The response was fast and helpful leading to my order... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
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1-star

Asks customers to review

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4.9

All reviews

(13,869)

3,139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The communication with me was superb!👌…

The communication with me was superb!👌 I was notified of the name of the driver delivering my purchase and a one hour window was given which was constantly being updated as the driver got closer! Thank you so much!

15 June 2026
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Reply from Peter Tyson

We're so pleased to hear that our communication and delivery updates made your experience superb! Thank you for your kind feedback, Harold.

Rated 5 out of 5 stars

Easy to order

Easy to order, delivery within time frame and well packaged

27 April 2026
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Reply from Peter Tyson

We're so pleased you found ordering easy, delivery prompt, and your item well-packaged. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Top hifi/av retailer.

I have always found Peter Tyson to be a top rated retailer. Used a handful of times and they have never let me down. This time a bought a soundbar and subwoofer end of line bargain. Such a good price. Very happy. Will definitely use again. Wish they were closer, so I could browse round the store.

15 June 2026
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Reply from Peter Tyson

We're so pleased to hear you've consistently had such positive experiences with us, Peter! We appreciate your kind words about our products and prices, and we look forward to serving you again.

Rated 5 out of 5 stars

I had a great experience returning my…

I had a great experience returning my first choice and getting my refund straight away.
I then purchased a different system which was delivered within a few days and is now working fine.

Would highly recommend Peter Tyson for anythinh Hi-Fi

15 June 2026
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Reply from Peter Tyson

We're so pleased to hear you had a great experience with your return and that your new system was delivered quickly and is working well. Thank you for your recommendation, Joao!

Rated 5 out of 5 stars

A very good service from ordering to a…

A very good service from ordering to a very helpful delivery man it all went well
The coffee machine is first class as well

15 June 2026
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Reply from Peter Tyson

We're so glad to hear that your experience, from ordering to delivery, went well and that our delivery team was helpful. We hope you're enjoying your new coffee machine, Christine!

Rated 5 out of 5 stars

Satisfied Customer

Speaker was competitively priced. Ordering was easy. Delivery arrived quickly. Satisfied customer.

15 June 2026
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Reply from Peter Tyson

We're so pleased to hear you found the speaker competitively priced, the ordering process easy, and the delivery quick. Thank you for your feedback, Geoffrey!

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!
I am amazed with the promptness of response and easiness to get things resolved. Liam from customer service team was excellent - made the whole situation so smooth and efficient. Definitely recommend!

29 June 2026
Unprompted review
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Reply from Peter Tyson

Thanks so much for the kind words, Katarina! We're really glad our team could help you. We'll pass along your feedback, it means a lot. We appreciate you recommending us!

Rated 5 out of 5 stars

Third purchase with PT

Third purchase with PT. Great service from the get go. They have secured my custom going forward and I'll recommend them.

15 June 2026
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Reply from Peter Tyson

We're so happy to hear that you've had such consistently great experiences with us on your third purchase! We truly appreciate your loyalty and recommendation, David.

Rated 5 out of 5 stars

HMDI cable.

HMDI cable was a good price and delivery was very quick.

15 June 2026
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Reply from Peter Tyson

We are so happy to hear you received a great price and speedy delivery on your HDMI cable. We hope to help you again in the future!

Rated 5 out of 5 stars

Had product I wanted at discounted…

Had product I wanted at discounted price. Purchasing on-line was straightforward.
Delivered in good condition as promised.
This was the first time I had used this retailer, but I would certainly look to them for future purchases.

8 June 2026
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Reply from Peter Tyson

We're delighted to hear you found the product you wanted at a great price and that your online purchase was straightforward! We appreciate you choosing us and look forward to assisting you with future purchases.

Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery

8 June 2026
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Reply from Peter Tyson

We're so pleased your order arrived quickly and at a great price. Thanks for choosing us—we look forward to helping you again, Mark!

Rated 5 out of 5 stars

Arcam amplifier

Arcam amplifier, excellent product very good value and prompt delivery very pleased with service

4 June 2026
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Reply from Peter Tyson

We're so pleased to hear you're happy with your Arcam amplifier and our prompt delivery service. Thank you for your kind words, Norman!

Rated 5 out of 5 stars

Clear information about the…

Clear information about the product.Straight information on the delivery and delivery made on the day they committed to.

5 June 2026
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Reply from Peter Tyson

We're so pleased to hear you found our product and delivery information clear and that your delivery arrived as committed! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

First timer

Q 5040 speakers Ordered online.
A seamless experience with next day delivery and a free gift.
The speakers themselves are superb.
Will definitely use Peter Tyson again.

14 June 2026
Unprompted review
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Reply from Peter Tyson

We're delighted to hear that you had a seamless experience and are enjoying your new Q 5040 speakers! We appreciate your kind words and look forward to serving you again, Paul.

Rated 5 out of 5 stars

Great product at a great price…

Great product at a great price delivered super promptly. What is not to like?

12 June 2026
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Reply from Peter Tyson

We are so pleased to hear you are happy with your purchase and our prompt delivery. Thank you for your kind words and for choosing us, Martin!

Rated 5 out of 5 stars

Brilliant customer service the best

Really can't praise enough with there communication with delivery info and exchange of product online. Some mega bargains to get from Peter tyson , best online hifi retailer I've used

12 June 2026
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Reply from Peter Tyson

We truly appreciate your wonderful feedback, Ben! It's fantastic to hear that our communication regarding delivery and product exchange met your expectations. We're also thrilled you found some great bargains and consider us the best online hifi retailer you've used.

Rated 5 out of 5 stars

Delivery really quick and good…

Delivery really quick and good communications

12 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so glad to hear you had a great experience with our quick delivery and good communication. Thank you for your positive feedback, Anthony!

Rated 5 out of 5 stars

Great customer service

Greatest customer service I have ever come across. I bought a Marantz CD6007 from them which unfortunately developed a fault. I contacted them on the day this happened, and as early as the next day I was able to get a replacement sent out as a result . They were quick to respond as well.

16 June 2026
Unprompted review
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Reply from Peter Tyson

Thank you for your wonderful review, Tajul! We're so pleased to hear that we were able to resolve the issue with your Marantz CD6007 quickly and efficiently. Providing great customer service is always our top priority, and we appreciate you acknowledging our efforts.

Rated 4 out of 5 stars

Arrived day later

12 June 2026
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Reply from Peter Tyson

Thank you for your feedback, Clyde. If there's anything we could have done differently to make your experience with us 5-stars, please let us know.

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