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Peter Tyson Reviews 

13,904
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the friendly, professional, and knowledgeable staff who often go above and beyond to assist. People appreciate the fast and helpful responses, along with efficient problem resolution. Reviewers frequently commend the competitive pricing, noting excellent deals and significant discounts. The delivery service is often described as quick, prompt, and well-packaged, with many enjoying next-day options and good communication, and products are generally high quality, arriving as described and often exceeding expectations. However, some people mentioned concerns regarding the condition of the packaging, with a few customers receiving items in damaged or opened boxes.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product, often highlighting great products at brilliant... See more

Price

Users describe positive interactions with price, frequently highlighting great, excellent, and competitive... See more

Service

Consumers find service to be positive, consistently reporting excellent and professional experiences. Many... See more

Order

Reviewers highlight positive aspects of order, often praising the ease and efficiency of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more

Company replied

Rated 5 out of 5 stars

Peter Tyson are always pro-active with their nearly new / ex demo stock. Saw this fantastic speaker upgrade at a great price. Delivery was quick. No issues on the day. Everything exactly as descri... See more

Company replied

Rated 5 out of 5 stars

Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

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4.9

All reviews

(13,904)

3,174 reviews in the last 12 months

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Rated 5 out of 5 stars

I have purchased a few high value…

I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores around and as a northener, I like to support northern businesses where possible.

15 June 2026
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Reply from Peter Tyson

We truly appreciate your continued support and kind words, Simon. We're delighted to hear that you value our competitive pricing, fast delivery, and our family-run business.

Rated 5 out of 5 stars

2nd purchase from Peter Tyson.

2nd purchase from Peter Tyson.
Bought the Denon X1800h.
Delivered within 2 days.
Fantastic avr and simple to setup.

15 June 2026
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Reply from Peter Tyson

We are so pleased to hear you had another excellent purchase experience with us and that your Denon X1800h arrived quickly! We are glad you are enjoying your new AVR, Paul.

Rated 5 out of 5 stars

Exceptional Service second to none

From my initial contact through the website to ordering, delivery and after sales everyone at Peter Tyson have been exceptional. I have made a number of purchases with Peter Tyson and have never received anything less than a 5 star service in every reespect. No faults from me whatsoever.

29 June 2026
Unprompted review
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Reply from Peter Tyson

We are so pleased to hear about your exceptional experience with us, from your initial contact to after-sales support. Thank you for your continued loyalty and for consistently choosing us, Anthony!

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered in time stated

15 June 2026
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Reply from Peter Tyson

We're so glad to hear that our service was excellent and that your delivery arrived on time. We appreciate your positive feedback, Jean!

Rated 5 out of 5 stars

Speakers

Very easy to order from, very quick delivery, and arrived in good condition and a good price, I havent had time to try them yet, but the specs for the speakers look good, so hopefully they will sound good with my valve amplifier

15 June 2026
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Reply from Peter Tyson

We're delighted to hear that your ordering experience was easy, and that your speakers arrived quickly and in good condition. We hope they sound fantastic with your amplifier!

Rated 5 out of 5 stars

SONOS Ultra soundbar

Very fast reliable delivery. Product is great!!

15 June 2026
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Reply from Peter Tyson

We're so glad to hear you enjoyed our fast and reliable delivery service, and that you're happy with your product. Thank you for your positive feedback, Matthew!

Rated 5 out of 5 stars

Competitive prices and swift delivery .

Competitive prices and swift delivery .
Would recommend.

15 June 2026
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Reply from Peter Tyson

We're glad you found our prices competitive and enjoyed our swift delivery. We appreciate your recommendation and hope to assist you again!

Rated 5 out of 5 stars

Great product selection

Great product selection, great prices, great service.

15 June 2026
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Reply from Peter Tyson

We're so happy to hear that you enjoyed our product selection, prices, and service. Thank you for your wonderful feedback, Beric!

Rated 5 out of 5 stars

great product

great product, fast delivery, thanks

15 June 2026
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Reply from Peter Tyson

We're so pleased you're happy with your product and that it arrived quickly, Warren! Thank you for choosing us, and we hope to help you again.

Rated 5 out of 5 stars

Purchased twice

Purchased twice - Firstly bough a pair of Sennheiser headphones and then Bluesound Powernode and Focal speakers. Got WhatHiFi 5 stars QED XT25 speaker cables for free! Very good customer service. Cannot recommend enough!

18 June 2026
Unprompted review
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Reply from Peter Tyson

We are so pleased to hear about your positive experiences with us, especially regarding your recent purchases and the complimentary speaker cables. We truly appreciate your kind words about our customer service and your strong recommendation! Thank you, Marcin.

Rated 5 out of 5 stars

The communication with me was superb!👌…

The communication with me was superb!👌 I was notified of the name of the driver delivering my purchase and a one hour window was given which was constantly being updated as the driver got closer! Thank you so much!

15 June 2026
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Reply from Peter Tyson

We're so pleased to hear that our communication and delivery updates made your experience superb! Thank you for your kind feedback, Harold.

Rated 5 out of 5 stars

Easy to order

Easy to order, delivery within time frame and well packaged

27 April 2026
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Reply from Peter Tyson

We're so pleased you found ordering easy, delivery prompt, and your item well-packaged. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Top hifi/av retailer.

I have always found Peter Tyson to be a top rated retailer. Used a handful of times and they have never let me down. This time a bought a soundbar and subwoofer end of line bargain. Such a good price. Very happy. Will definitely use again. Wish they were closer, so I could browse round the store.

15 June 2026
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Reply from Peter Tyson

We're so pleased to hear you've consistently had such positive experiences with us, Peter! We appreciate your kind words about our products and prices, and we look forward to serving you again.

Rated 5 out of 5 stars

I had a great experience returning my…

I had a great experience returning my first choice and getting my refund straight away.
I then purchased a different system which was delivered within a few days and is now working fine.

Would highly recommend Peter Tyson for anythinh Hi-Fi

15 June 2026
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Reply from Peter Tyson

We're so pleased to hear you had a great experience with your return and that your new system was delivered quickly and is working well. Thank you for your recommendation, Joao!

Rated 5 out of 5 stars

A very good service from ordering to a…

A very good service from ordering to a very helpful delivery man it all went well
The coffee machine is first class as well

15 June 2026
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Reply from Peter Tyson

We're so glad to hear that your experience, from ordering to delivery, went well and that our delivery team was helpful. We hope you're enjoying your new coffee machine, Christine!

Rated 5 out of 5 stars

Satisfied Customer

Speaker was competitively priced. Ordering was easy. Delivery arrived quickly. Satisfied customer.

15 June 2026
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Reply from Peter Tyson

We're so pleased to hear you found the speaker competitively priced, the ordering process easy, and the delivery quick. Thank you for your feedback, Geoffrey!

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!
I am amazed with the promptness of response and easiness to get things resolved. Liam from customer service team was excellent - made the whole situation so smooth and efficient. Definitely recommend!

29 June 2026
Unprompted review
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Reply from Peter Tyson

Thanks so much for the kind words, Katarina! We're really glad our team could help you. We'll pass along your feedback, it means a lot. We appreciate you recommending us!

Rated 5 out of 5 stars

Third purchase with PT

Third purchase with PT. Great service from the get go. They have secured my custom going forward and I'll recommend them.

15 June 2026
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Reply from Peter Tyson

We're so happy to hear that you've had such consistently great experiences with us on your third purchase! We truly appreciate your loyalty and recommendation, David.

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