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Peter Tyson Reviews 

13,869
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery, often noting items arrived quickly, well-packaged, and with clear tracking. Many people highlight the excellent product quality and wide selection available at competitive prices. Reviewers frequently commend the exceptional service, with staff being helpful, knowledgeable, and quick to resolve issues, making the purchasing process smooth. However, some customers noted occasional issues with packaging, where items arrived in damaged or opened boxes, even if the product was perfect. A few others experienced slight order problems, such as receiving an incorrect item, though these were typically resolved quickly.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Customers consistently note positive experiences with product, often praising the quality and condition of... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive and often the lowest prices... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great, excellent, and... See more

Order

People report positive experiences with their orders, often highlighting the ease of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more

Company replied

Rated 5 out of 5 stars

Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more

Company replied

Rated 5 out of 5 stars

Ordered the Samsung Samsung S700D 3.1 Soundbar and must firstly say prior to order I had a couple of questions which I asked via online chat. The response was fast and helpful leading to my order... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.9

All reviews

(13,869)

3,139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Probably the best online retailer for…

Probably the best online retailer for hifi. Fast delivery. Great prices. Super customer service.

17 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so happy to hear you had such a positive experience with our fast delivery, great prices, and super customer service. Thank you for your kind words, William!

Rated 5 out of 5 stars

Service at Peter Tyson -Carlisle

I have shopped several times at Peter Tyson and every single time they customer service has always been absolutely excellent to say the least. With an excellent assortment of products, prices to choose from and a wealth of friendly professional advice available from the staff one couldn't ask for more. With the added benefit of price match, trade in, clearance ,free extended guarantee and free next day delivery, this is the place I will continue to shop for all my AV and Hi-fi equipment.

16 June 2026
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Reply from Peter Tyson

We're so pleased to hear about your consistently excellent experiences with us! It's wonderful to know that our product selection, pricing, and the professional advice from our staff have met your expectations. We truly appreciate your loyalty and look forward to assisting you with all your future AV and Hi-Fi needs.

Rated 5 out of 5 stars

Yet again excellent service

Yet again excellent service, thank you.

16 June 2026
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Reply from Peter Tyson

Thank you for your wonderful feedback! We're absolutely delighted to hear that you consistently receive excellent service from us. We truly appreciate your continued support.

Rated 5 out of 5 stars

Really good service and advice

Really good service and advice, very friendly. I ordered a set of speakers one day and they were delivered the next. Excellent delivery service.

16 June 2026
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Reply from Peter Tyson

We're so pleased to hear you received such excellent service and advice, and that your speakers were delivered so quickly. Thank you for your kind words, John!

Rated 5 out of 5 stars

I had a good experience with your…

I had a good experience with your company loved my speaker it arrived when it said ig would I will look on your site again when I need additional equipment

15 June 2026
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Reply from Peter Tyson

We're so happy to hear you had such a good experience with us and loved your speaker! It's great to know it arrived as expected. We look forward to welcoming you back for future equipment needs.

Rated 5 out of 5 stars

Arrived in quick time

Arrived in quick time, great service

16 June 2026
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Reply from Peter Tyson

We're so pleased your order arrived quickly and that you had a great experience with our service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Product is good and arrived as advised

Product arrived on time and is a significant upgrade from the previous units

15 June 2026
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Reply from Peter Tyson

We're so glad to hear your product arrived on time and that you're enjoying the significant upgrade, Mike! Thank you for sharing your positive experience.

Rated 5 out of 5 stars

I have purchased a few high value…

I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores around and as a northener, I like to support northern businesses where possible.

15 June 2026
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Reply from Peter Tyson

We truly appreciate your continued support and kind words, Simon. We're delighted to hear that you value our competitive pricing, fast delivery, and our family-run business.

Rated 5 out of 5 stars

2nd purchase from Peter Tyson.

2nd purchase from Peter Tyson.
Bought the Denon X1800h.
Delivered within 2 days.
Fantastic avr and simple to setup.

15 June 2026
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Reply from Peter Tyson

We are so pleased to hear you had another excellent purchase experience with us and that your Denon X1800h arrived quickly! We are glad you are enjoying your new AVR, Paul.

Rated 5 out of 5 stars

Exceptional Service second to none

From my initial contact through the website to ordering, delivery and after sales everyone at Peter Tyson have been exceptional. I have made a number of purchases with Peter Tyson and have never received anything less than a 5 star service in every reespect. No faults from me whatsoever.

29 June 2026
Unprompted review
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Reply from Peter Tyson

We are so pleased to hear about your exceptional experience with us, from your initial contact to after-sales support. Thank you for your continued loyalty and for consistently choosing us, Anthony!

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered in time stated

15 June 2026
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Reply from Peter Tyson

We're so glad to hear that our service was excellent and that your delivery arrived on time. We appreciate your positive feedback, Jean!

Rated 5 out of 5 stars

Speakers

Very easy to order from, very quick delivery, and arrived in good condition and a good price, I havent had time to try them yet, but the specs for the speakers look good, so hopefully they will sound good with my valve amplifier

15 June 2026
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Reply from Peter Tyson

We're delighted to hear that your ordering experience was easy, and that your speakers arrived quickly and in good condition. We hope they sound fantastic with your amplifier!

Rated 5 out of 5 stars

SONOS Ultra soundbar

Very fast reliable delivery. Product is great!!

15 June 2026
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Reply from Peter Tyson

We're so glad to hear you enjoyed our fast and reliable delivery service, and that you're happy with your product. Thank you for your positive feedback, Matthew!

Rated 5 out of 5 stars

Competitive prices and swift delivery .

Competitive prices and swift delivery .
Would recommend.

15 June 2026
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Reply from Peter Tyson

We're glad you found our prices competitive and enjoyed our swift delivery. We appreciate your recommendation and hope to assist you again!

Rated 5 out of 5 stars

Great product selection

Great product selection, great prices, great service.

15 June 2026
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Reply from Peter Tyson

We're so happy to hear that you enjoyed our product selection, prices, and service. Thank you for your wonderful feedback, Beric!

Rated 5 out of 5 stars

great product

great product, fast delivery, thanks

15 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased you're happy with your product and that it arrived quickly, Warren! Thank you for choosing us, and we hope to help you again.

Rated 5 out of 5 stars

Purchased twice

Purchased twice - Firstly bough a pair of Sennheiser headphones and then Bluesound Powernode and Focal speakers. Got WhatHiFi 5 stars QED XT25 speaker cables for free! Very good customer service. Cannot recommend enough!

18 June 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear about your positive experiences with us, especially regarding your recent purchases and the complimentary speaker cables. We truly appreciate your kind words about our customer service and your strong recommendation! Thank you, Marcin.

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