I ordered a few polk speakers online, which was a breeze, they turned up via DPD in two days, and they were superb. I had a minor issue with one of the floor standing speakers grille, which I conta... See more
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Review summary
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I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pl... See more
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The ultimate in customer service. In today's world, good customer service is an expectation. Peter Tyson, however, go way above and beyond every time. I have made a number of recent purchases... See more
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I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores... See more
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Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
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Polk audio XT 5.1 system
So easy and smooth,from start to finish, from ordering to at my front door 2days ,it will take me longer to get it all set up,great and efficient service
17 June 2026
Reply from Peter Tyson
We're so glad to hear that your experience, from placing your order to receiving it, was smooth and efficient. Thank you for your wonderful feedback, Chris!
Top tire customer service
When the 4K player refused to play 4K disks after just over a week I got a replacement the very next day
18 June 2026
Reply from Peter Tyson
We're glad we could swiftly resolve the issue with your 4K player and provide a replacement so quickly. We appreciate your feedback, Neil!
A good experience.
The whole experience of this purchase was very good, as was the product itself.
18 June 2026
Reply from Peter Tyson
We're so happy to hear that your entire purchase experience was very good, and that you're pleased with the product itself. Thank you for your wonderful feedback!
Great advice from Rhys at Workington…
Great advice from Rhys at Workington branch on Sonos speakers. Really pleased with the sound. Thank you
1 July 2026
Unprompted review
Reply from Peter Tyson
We're so pleased to hear you're happy with the advice received and are enjoying the sound of your new speakers. Thank you for your kind feedback, Thomas!
Great Centre Speaker
Great speaker to add to my Super Dentons - Love the Wharfedale heritage line.
12 June 2026
Reply from Peter Tyson
We're thrilled you love the speaker and its addition to your Super Dentons! We appreciate your positive feedback, James.
Reply from Peter Tyson
We're so happy to hear you appreciate our competitive prices, prompt service, and website! Thank you for your kind words.
I was charged twice and also almost had…
I was charged twice and also almost had my order delivered twice. But the lady who dealt with this problem sorted out.
16 June 2026
Reply from Peter Tyson
We appreciate you sharing your experience, John. We are glad our team was able to resolve the billing and delivery issue for you.
Probably the best online retailer for…
Probably the best online retailer for hifi. Fast delivery. Great prices. Super customer service.
17 June 2026
Reply from Peter Tyson
We're so happy to hear you had such a positive experience with our fast delivery, great prices, and super customer service. Thank you for your kind words, William!
Service at Peter Tyson -Carlisle
I have shopped several times at Peter Tyson and every single time they customer service has always been absolutely excellent to say the least. With an excellent assortment of products, prices to choose from and a wealth of friendly professional advice available from the staff one couldn't ask for more. With the added benefit of price match, trade in, clearance ,free extended guarantee and free next day delivery, this is the place I will continue to shop for all my AV and Hi-fi equipment.
16 June 2026
Reply from Peter Tyson
We're so pleased to hear about your consistently excellent experiences with us! It's wonderful to know that our product selection, pricing, and the professional advice from our staff have met your expectations. We truly appreciate your loyalty and look forward to assisting you with all your future AV and Hi-Fi needs.
Reply from Peter Tyson
Thank you for your wonderful feedback! We're absolutely delighted to hear that you consistently receive excellent service from us. We truly appreciate your continued support.
Really good service and advice
Really good service and advice, very friendly. I ordered a set of speakers one day and they were delivered the next. Excellent delivery service.
16 June 2026
Reply from Peter Tyson
We're so pleased to hear you received such excellent service and advice, and that your speakers were delivered so quickly. Thank you for your kind words, John!
I had a good experience with your…
I had a good experience with your company loved my speaker it arrived when it said ig would I will look on your site again when I need additional equipment
15 June 2026
Reply from Peter Tyson
We're so happy to hear you had such a good experience with us and loved your speaker! It's great to know it arrived as expected. We look forward to welcoming you back for future equipment needs.
Reply from Peter Tyson
We're so pleased your order arrived quickly and that you had a great experience with our service. Thank you for your positive feedback!
Product is good and arrived as advised
Product arrived on time and is a significant upgrade from the previous units
15 June 2026
Reply from Peter Tyson
We're so glad to hear your product arrived on time and that you're enjoying the significant upgrade, Mike! Thank you for sharing your positive experience.
Delivered on time and at a great price
8 June 2026
Reply from Peter Tyson
We're so pleased your order arrived quickly and at a great price, Robert. Thanks for choosing us—we look forward to helping you again!
I have purchased a few high value…
I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores around and as a northener, I like to support northern businesses where possible.
15 June 2026
Reply from Peter Tyson
We truly appreciate your continued support and kind words, Simon. We're delighted to hear that you value our competitive pricing, fast delivery, and our family-run business.
Reply from Peter Tyson
We are so pleased to hear your daughter loves her gift! We appreciate you sharing your positive experience with us.
2nd purchase from Peter Tyson.
2nd purchase from Peter Tyson.
Bought the Denon X1800h.
Delivered within 2 days.
Fantastic avr and simple to setup.
15 June 2026
Reply from Peter Tyson
We are so pleased to hear you had another excellent purchase experience with us and that your Denon X1800h arrived quickly! We are glad you are enjoying your new AVR, Paul.
Exceptional Service second to none
From my initial contact through the website to ordering, delivery and after sales everyone at Peter Tyson have been exceptional. I have made a number of purchases with Peter Tyson and have never received anything less than a 5 star service in every reespect. No faults from me whatsoever.
29 June 2026
Unprompted review
Reply from Peter Tyson
We are so pleased to hear about your exceptional experience with us, from your initial contact to after-sales support. Thank you for your continued loyalty and for consistently choosing us, Anthony!
Reply from Peter Tyson
We're so glad to hear that our service was excellent and that your delivery arrived on time. We appreciate your positive feedback, Jean!
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