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Peter Tyson Reviews 

13,869
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery, often noting items arrived quickly, well-packaged, and with clear tracking. Many people highlight the excellent product quality and wide selection available at competitive prices. Reviewers frequently commend the exceptional service, with staff being helpful, knowledgeable, and quick to resolve issues, making the purchasing process smooth. However, some customers noted occasional issues with packaging, where items arrived in damaged or opened boxes, even if the product was perfect. A few others experienced slight order problems, such as receiving an incorrect item, though these were typically resolved quickly.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Product

Customers consistently note positive experiences with product, often praising the quality and condition of... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive and often the lowest prices... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great, excellent, and... See more

Order

People report positive experiences with their orders, often highlighting the ease of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more

Company replied

Rated 5 out of 5 stars

Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more

Company replied

Rated 5 out of 5 stars

Ordered the Samsung Samsung S700D 3.1 Soundbar and must firstly say prior to order I had a couple of questions which I asked via online chat. The response was fast and helpful leading to my order... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.9

All reviews

(13,869)

3,140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, and great staff. Highly recommended for Hi Fi.

23 June 2026
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Reply from Peter Tyson

We're so pleased to hear you had such a positive experience with us, Robert. Thank you for your kind words and for highly recommending us for Hi-Fi!

Rated 5 out of 5 stars

How stores used to be

Fantastic to be able to phone up from overseas and speak to a human being. My product question was answered very well. A purchase was made and the whole service was very quick and efficient. Great customer interaction, great customer service. Looking forward to using Peter Tyson again.

16 June 2026
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Reply from Peter Tyson

We are so pleased to hear you had such a positive experience, especially being able to connect with us from overseas! We appreciate your kind words about our customer interaction and efficient service. Thank you for choosing us, and we look forward to serving you again, Jason.

Rated 5 out of 5 stars

Very good service and I was impressed…

Very good service and I was impressed by the immediate response when there was a problem.

22 June 2026
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Reply from Peter Tyson

We're so pleased to hear you received very good service and were impressed by our immediate response when you experienced a problem. Thank you for your feedback!

Rated 5 out of 5 stars

Good price fast delivery

Good price fast delivery

22 June 2026
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Reply from Peter Tyson

We're delighted to hear that you found our pricing to be good and that your order was delivered quickly. We appreciate your feedback, John!

Rated 5 out of 5 stars

Great shop always friendly company…

Great shop always friendly company always delivered in time and great products Jim

22 June 2026
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Reply from Peter Tyson

We're so pleased to hear you always find our company friendly, our deliveries timely, and our products great. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Would recommend

Delivery was fast, and my refund was dealt with extremely efficiently and quickly. Would recommend this company.

22 June 2026
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Reply from Peter Tyson

We're so glad to hear that your delivery was fast and that your refund was handled efficiently. We appreciate your recommendation, Caroline!

Rated 5 out of 5 stars

Great price

Great price, item delivered on time

22 June 2026
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Reply from Peter Tyson

We're so pleased your order arrived quickly and at a great price, Paul. Thanks for choosing us—we look forward to helping you again!

Rated 5 out of 5 stars

A great Naim for a modest price

First of all Peter Tyson does do some great deals and this was one of them, with a total saving of 28.4% of a Naim Nait XS3. Add to that a 6 year warranty, it was better value to buy new. I read someone had an issue with remote control, but it just needed resetting and making sure the batteries are in n correctly. Naim being Naim have them the other way round. Delivered within two days, excellent service and really pleased with the amp, although the power cable is designed to be loose, it can be irritating if there is any pressure on the cable, but got there eventually. Great sound and an excellent match for my kit. I had heard one previously and I do love the Naim house sound. The amp.and Peter Tyson I can both highly recommended.

22 June 2026
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Reply from Peter Tyson

We are thrilled to hear you're enjoying your new Naim Nait XS3 and that our deal provided such great value! It's fantastic that the 6-year warranty added to your peace of mind. We appreciate you sharing your insights on the remote and power cable; that's very helpful feedback. We're delighted the amplifier is a perfect match for your setup and delivers the sound you love.

Rated 5 out of 5 stars

Peter Tyson always exceed expectations…

Peter Tyson always exceed expectations with their service and advice.
Very pleased with my new Linton speakers.

22 June 2026
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Reply from Peter Tyson

We're so pleased to hear that our service and advice exceeded your expectations! It's wonderful to know you're very happy with your new Linton speakers, Gary. Enjoy!

Rated 5 out of 5 stars

First class service

First class service, packaging and product. I am delighted with my purchase of a Rel T5/X sub.

22 June 2026
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Reply from Peter Tyson

We're so happy to hear you're delighted with your purchase of the Rel T5/X sub, and that you found our service, packaging, and product to be first-class. Thank you for your wonderful feedback, Mark!

Rated 5 out of 5 stars

Clear communication on shipping

Clear communication on shipping, easy to use site with good information on the products.

22 June 2026
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Reply from Peter Tyson

We're so happy to hear that you found our website easy to use and that our product information was helpful. Thank you for your wonderful feedback, Erica!

Rated 5 out of 5 stars

Excellent …

Excellent service from a trusted company highly recommend Peter tyson

22 June 2026
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Reply from Peter Tyson

We're so pleased you had such a positive experience with us. Thank you for your kind words and recommendation!

Rated 5 out of 5 stars

Top marks for the whole buying experience

Top marks for price, choice, service, comms and delivery. I have no reason to use anyone else. Recommended.

22 June 2026
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Reply from Peter Tyson

We're so happy to hear such wonderful feedback about our prices, selection, service, communication, and delivery! We truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Had a few small problems with the order…

Had a few small problems with the order but as always they resolved all my problems without hesitation.

22 June 2026
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Reply from Peter Tyson

We're glad we could resolve the issues with your order so promptly. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Great Customer Service

The price of my item was competitive. I was kept well-informed concerning delivery. The item was securely packaged. I had cause to contact customer service and found staff to be friendly and helpful - a credit to the company.

1 July 2026
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Reply from Peter Tyson

We're so pleased to hear you had such a positive experience with us, James! It's wonderful to know our pricing, delivery updates, secure packaging, and customer service all met your expectations. We truly appreciate your kind words.

Rated 5 out of 5 stars

Excellent Kef speakers

Excellent Kef speakers. Great price and perfect delivery.

22 June 2026
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Reply from Peter Tyson

We're so pleased you're happy with your new Kef speakers! We're glad we could offer a great price and perfect delivery for you. Thank you for your wonderful feedback, Jim.

Rated 5 out of 5 stars

Outstanding service as always

Outstanding service as always, the best there is.

15 June 2026
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Reply from Peter Tyson

Thank you for your wonderful review, Jason! We are so pleased to hear that you consistently receive outstanding service from us. We truly appreciate your kind words and positive feedback.

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