I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set. I spotted these and thought the half price was good even though they were used. Wha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said... See more
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Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from... See more
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Ordered the Samsung Samsung S700D 3.1 Soundbar and must firstly say prior to order I had a couple of questions which I asked via online chat. The response was fast and helpful leading to my order... See more
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Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
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Great retailer
Great retailer; Always the best prices, fast delivery, easy no quibble returns and knowledgeable staff. I don't think I'd buy from anyone else now, having bought several pieces of hifi equipment from them in the last year.
29 June 2026
Reply from Peter Tyson
We're so happy to hear that you've consistently had such positive experiences with us, Stephen! We truly appreciate your kind words about our prices, fast delivery, easy returns, and knowledgeable staff. We look forward to continuing to provide you with excellent service for all your hifi needs.
Excellent quality record player
Excellent quality record player. Lots of information regarding the spec and set up. Could’ve bought this elsewhere but felt the support and knowledge of Peter Tyson was fantastic. Happy customer.
29 June 2026
Reply from Peter Tyson
We're so pleased to hear you're happy with the quality of your record player and found our support and knowledge fantastic. Thank you for your kind words, Kelly-Anne!
pulled the you are in northern ireland…
pulled the you are in northern ireland trick so cant post they have not bothered to source an alternative courier
13 July 2026
Unprompted review
Reply from Peter Tyson
Hi Robert,
Sorry to hear about your recent experience.
I cannot see what the item is you were trying to order but we can only ship certain size parcels to Northern Ireland I'm afraid.
We are constantly reviewing our courier choices to offer better services.
Kind Regards
Paul
Customer Service Manager
Sound advice
Sound advice by phone from very knowledgeable sales advisor at Carlisle shop regarding floor standing speakers. Ordered Audio Pro A48w speakers at a good price and am enjoying a tremendous improvement on previous set up. Product delivered on time. No hassles or pressure. A very professional and straightforward experience throughout.
4 July 2026
Unprompted review
Reply from Peter Tyson
We are so pleased to hear that you had such a positive and straightforward experience with us, from the sound advice to the timely delivery of your Audio Pro A48w speakers. We're delighted you're enjoying the tremendous improvement!
Top-tier after sales support
Top-tier after sales support! I've ordered from them a few times and always had great service. On this latest order there was a couple of issues that were resolved very promptly! They were fast to reply, offered immediate replacement, had DPD come with the replacement AND pickup the old item at the same time. Honestly some of the best customer service/support you can experience. A special shout-out to Michael!! Give this man a raise.
8 July 2026
Unprompted review
Reply from Peter Tyson
We're so pleased to hear about your positive experience with our after-sales support, Will! It's wonderful to know that we were able to resolve your recent issues promptly and efficiently. We truly appreciate your kind words about our customer service.
Excellent customer service
Excellent customer service, fast shipping and great prices. Would highly recommend.
26 June 2026
Reply from Peter Tyson
We're so pleased to hear you experienced excellent customer service, fast shipping, and great prices. Thank you for your high recommendation!
Really helpful retailer and very price…
Really helpful retailer and very price competitive; good communication even over the weekend !
26 May 2026
Reply from Peter Tyson
We're so pleased to hear you found our service helpful and our prices competitive. We appreciate you acknowledging our communication, even over the weekend!
I have purchased a number of items from…
I have purchased a number of items from Peter Tyson, always speedy service good arrive promptly from order, would highly recommend.
26 June 2026
Reply from Peter Tyson
We're so pleased to hear that you've consistently received speedy service and prompt delivery from us. Thank you for your kind words and for highly recommending us!
Excellent sales staff.
Conversation with sales staff.
Extra discount for trade in, even 1989 equipment!
26 June 2026
Reply from Peter Tyson
We're happy to hear about your positive experience with our sales staff. We appreciate your feedback!
Samsung Samsung S700D Soundbar
Ordered the Samsung Samsung S700D 3.1 Soundbar and must firstly say prior to order I had a couple of questions which I asked via online chat. The response was fast and helpful leading to my order straight away.
The soundbar arrived within days - quicker than expected,
The soundbar is superb and transfers the movie experience to another level.
I am a minimalist, and not a fan of wires if I can avoid, but I do find the HDMI eARC connection maximises all of the features.
Great purchase at an excellent price.
29 May 2026
Unprompted review
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with your recent soundbar purchase and that our online chat was helpful. It's wonderful to know the soundbar is enhancing your movie experience! Enjoy!
Good experience
2nd product I've bought from them, did say graded (returned or display model) but seems brand new. Arrived on time the day after. Great service and price
25 June 2026
Reply from Peter Tyson
Thank you for your fantastic 5-star review, Mark! We're thrilled to hear that your second purchase exceeded your expectations and arrived so quickly. We're glad you're happy with the product, service, and price.
Superb from start to finish
I ordered a few polk speakers online, which was a breeze, they turned up via DPD in two days, and they were superb.
I had a minor issue with one of the floor standing speakers grille, which I contacted Peter Tyson via email, asking if they could help.
They got back to me ASAP, Within a week, I had sent my one back and received a new perfect grille in its place, all the time, being kept informed of the progress.
The customer service is second to none, as well as my entire experience.
10 July 2026
Unprompted review
Reply from Peter Tyson
We are so pleased to hear you had such a positive experience with your recent speaker purchase and our customer service team, Paul. We truly appreciate your kind words and are delighted we could resolve the grille issue so efficiently. We look forward to assisting you again in the future.
Excellent all round
Excellent all round. The pair of KEF R3 Meta speakers were sold as “nearly new”. To me they appeared absolutely as new. Great price, too. And great service from Peter Tyson. Recommended.
4 July 2026
Unprompted review
Reply from Peter Tyson
We're delighted to hear that you're so pleased with your KEF R3 Meta speakers and found them to be in excellent condition! It's wonderful to know you also appreciated the great price and service. Thank you for your recommendation, Paul!
The ultimate in customer service.
The ultimate in customer service.
In today's world, good customer service is an expectation. Peter Tyson, however, go way above and beyond every time. I have made a number of recent purchases with Peter Tyson and they have always been available to support and guide me, no matter how technical or mundane the query may be.
My most recent transaction was extremely technical and I was guided through the process by Liam and Matt who WAY went above and beyond. They are passionate about their roles and this shows in both their attention to detail and their technical knowledge.
Needless to say, my next purchase will be with Peter Tyson.
Many thanks.
10 July 2026
Unprompted review
Reply from Peter Tyson
Thank you for your wonderful feedback, David! We are so pleased to hear that our team provided such exceptional service and that you're happy with your recent purchases. We look forward to assisting you again in the future.
Great service!
I pre-ordered some headphones but the receipt of the headphone stock was delayed in Peter Tyson receiving it from the supplier. They periodically kept me updated, and again when they finally received the headphones. I was more than happy waiting and was kept at ease with their updates. I'll definitely be ordering from them again.
26 June 2026
Reply from Peter Tyson
We're so pleased to hear that our updates kept you at ease during the delay. We truly appreciate your patience and understanding, and we look forward to assisting you with future orders!
Reply from Peter Tyson
Thank you for your wonderful feedback, Ken!
Fantastic deal on some top notch…
Fantastic deal on some top notch speakers, the whole process from ordering to delivery was so smooth, brilliant experience.
26 June 2026
Reply from Peter Tyson
We're so happy to hear you found a fantastic deal on top-notch speakers and that the entire process, from ordering to delivery, was smooth. Thank you for your brilliant feedback, Rob!
Reply from Peter Tyson
We're so glad to hear that everything met your expectations and arrived quickly. Thank you for your wonderful feedback, Chris!
Efficient and prompt
25 June 2026
Reply from Peter Tyson
Thank you for choosing Peter Tyson and sharing your positive experience, Graeme.
Excellent service
Excellent service, fast delivery. Prices cheaper than competitors. Fist class. Highly recommended.
30 March 2026
Reply from Peter Tyson
We're so pleased to hear you received excellent service and fast delivery. We appreciate you highlighting our competitive prices and highly recommending us!
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