I ordered a few polk speakers online, which was a breeze, they turned up via DPD in two days, and they were superb. I had a minor issue with one of the floor standing speakers grille, which I conta... See more
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Review summary
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I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pl... See more
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The ultimate in customer service. In today's world, good customer service is an expectation. Peter Tyson, however, go way above and beyond every time. I have made a number of recent purchases... See more
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I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores... See more
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Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
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Fantastic Service
Fantastic Service
Order arrived following day
Slight problem with the order but this was very quickly resolved with the help of of Liam W in customer services.Liam is a credit to the Peter Tyson customer services team
8 July 2026
Unprompted review
Reply from Peter Tyson
We're so pleased to hear your order arrived quickly and that any slight problem was resolved efficiently, Simon. It's wonderful to know our team provided excellent support.
Reply from Peter Tyson
Thank you for your 5-star feedback!
I recently purchased onkyo muse y-40
I recently purchased onkyo muse y-40, I awaiting released date, as the released received amp within day. Well recommended
23 June 2026
Reply from Peter Tyson
We're so glad to hear you received your Onkyo Muse Y-40 so quickly after its release! Enjoy your new amplifier, Mark!
Great value as usual
Great value as usual, helpful staff. Excellent delivery service, amazing price on a dream amplifier, my favourite hifi dealer
23 June 2026
Reply from Peter Tyson
We're so happy to hear you had such a positive experience with our team and delivery service, and that you found an amazing price on your dream amplifier. Thank you for your wonderful feedback and continued support, Ala!
Reply from Peter Tyson
We're so pleased to hear you had such a positive experience with us, Robert. Thank you for your kind words and for highly recommending us for Hi-Fi!
How stores used to be
Fantastic to be able to phone up from overseas and speak to a human being. My product question was answered very well. A purchase was made and the whole service was very quick and efficient. Great customer interaction, great customer service. Looking forward to using Peter Tyson again.
16 June 2026
Reply from Peter Tyson
We are so pleased to hear you had such a positive experience, especially being able to connect with us from overseas! We appreciate your kind words about our customer interaction and efficient service. Thank you for choosing us, and we look forward to serving you again, Jason.
Very good service and I was impressed…
Very good service and I was impressed by the immediate response when there was a problem.
22 June 2026
Reply from Peter Tyson
We're so pleased to hear you received very good service and were impressed by our immediate response when you experienced a problem. Thank you for your feedback!
Reply from Peter Tyson
We're delighted to hear that you found our pricing to be good and that your order was delivered quickly. We appreciate your feedback, John!
Great shop always friendly company…
Great shop always friendly company always delivered in time and great products Jim
22 June 2026
Reply from Peter Tyson
We're so pleased to hear you always find our company friendly, our deliveries timely, and our products great. Thank you for your wonderful feedback!
Would recommend
Delivery was fast, and my refund was dealt with extremely efficiently and quickly. Would recommend this company.
22 June 2026
Reply from Peter Tyson
We're so glad to hear that your delivery was fast and that your refund was handled efficiently. We appreciate your recommendation, Caroline!
Reply from Peter Tyson
We're so pleased your order arrived quickly and at a great price, Paul. Thanks for choosing us—we look forward to helping you again!
A great Naim for a modest price
First of all Peter Tyson does do some great deals and this was one of them, with a total saving of 28.4% of a Naim Nait XS3. Add to that a 6 year warranty, it was better value to buy new. I read someone had an issue with remote control, but it just needed resetting and making sure the batteries are in n correctly. Naim being Naim have them the other way round. Delivered within two days, excellent service and really pleased with the amp, although the power cable is designed to be loose, it can be irritating if there is any pressure on the cable, but got there eventually. Great sound and an excellent match for my kit. I had heard one previously and I do love the Naim house sound. The amp.and Peter Tyson I can both highly recommended.
22 June 2026
Reply from Peter Tyson
We are thrilled to hear you're enjoying your new Naim Nait XS3 and that our deal provided such great value! It's fantastic that the 6-year warranty added to your peace of mind. We appreciate you sharing your insights on the remote and power cable; that's very helpful feedback. We're delighted the amplifier is a perfect match for your setup and delivers the sound you love.
Peter Tyson always exceed expectations…
Peter Tyson always exceed expectations with their service and advice.
Very pleased with my new Linton speakers.
22 June 2026
Reply from Peter Tyson
We're so pleased to hear that our service and advice exceeded your expectations! It's wonderful to know you're very happy with your new Linton speakers, Gary. Enjoy!
First class service
First class service, packaging and product. I am delighted with my purchase of a Rel T5/X sub.
22 June 2026
Reply from Peter Tyson
We're so happy to hear you're delighted with your purchase of the Rel T5/X sub, and that you found our service, packaging, and product to be first-class. Thank you for your wonderful feedback, Mark!
Clear communication on shipping
Clear communication on shipping, easy to use site with good information on the products.
22 June 2026
Reply from Peter Tyson
We're so happy to hear that you found our website easy to use and that our product information was helpful. Thank you for your wonderful feedback, Erica!
Reply from Peter Tyson
We're so pleased you had such a positive experience with us. Thank you for your kind words and recommendation!
Reply from Peter Tyson
We're so glad to hear you enjoyed our quick service and are happy with the quality of our goods. Thank you for your positive feedback, Philip!
Reply from Peter Tyson
We're so glad to hear that your delivery was quick and met your expectations! Thank you for your wonderful feedback.
Top marks for the whole buying experience
Top marks for price, choice, service, comms and delivery. I have no reason to use anyone else. Recommended.
22 June 2026
Reply from Peter Tyson
We're so happy to hear such wonderful feedback about our prices, selection, service, communication, and delivery! We truly appreciate your kind words and recommendation.
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