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Peter Tyson Reviews 

13,803
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 3,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value, often finding products at significantly reduced costs or with added benefits like free cables. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly, often the next day, and well-packaged. People are also very satisfied with the quality of the products received, noting their excellent condition and performance. The company's service is described as superb, with staff being friendly, knowledgeable, and providing excellent personal support, even when issues arise. However, some reviewers were not happy with delivery issues, including delayed shipments and problems with next-day delivery fees not being refunded.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and efficient... See more

Product

Reviewers mention positive feedback about product quality and condition, often noting that items described as... See more

Price

Users describe positive interactions with price, frequently highlighting great and competitive pricing, often... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and efficient... See more

Order

Customers had positive experiences with order, often describing the process as smooth and easy, from initial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a few polk speakers online, which was a breeze, they turned up via DPD in two days, and they were superb. I had a minor issue with one of the floor standing speakers grille, which I conta... See more

Rated 5 out of 5 stars

I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pl... See more

Company replied

Rated 5 out of 5 stars

The ultimate in customer service. In today's world, good customer service is an expectation. Peter Tyson, however, go way above and beyond every time. I have made a number of recent purchases... See more

Rated 5 out of 5 stars

I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores... See more

Company replied



Company details

  1. Electronics Store
  2. Appliance Store
  3. Hi-fi shop
  4. Home Theater Store
  5. Home Audio Store
  6. TV store

Written by the company

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.9

All reviews

(13,803)

3,075 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Samsung Samsung S700D Soundbar

Ordered the Samsung Samsung S700D 3.1 Soundbar and must firstly say prior to order I had a couple of questions which I asked via online chat. The response was fast and helpful leading to my order straight away.
The soundbar arrived within days - quicker than expected,
The soundbar is superb and transfers the movie experience to another level.
I am a minimalist, and not a fan of wires if I can avoid, but I do find the HDMI eARC connection maximises all of the features.
Great purchase at an excellent price.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

2nd product I've bought from them, did say graded (returned or display model) but seems brand new. Arrived on time the day after. Great service and price

25 June 2026
Rated 5 out of 5 stars

Superb from start to finish

I ordered a few polk speakers online, which was a breeze, they turned up via DPD in two days, and they were superb.
I had a minor issue with one of the floor standing speakers grille, which I contacted Peter Tyson via email, asking if they could help.
They got back to me ASAP, Within a week, I had sent my one back and received a new perfect grille in its place, all the time, being kept informed of the progress.
The customer service is second to none, as well as my entire experience.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Excellent all round. The pair of KEF R3 Meta speakers were sold as “nearly new”. To me they appeared absolutely as new. Great price, too. And great service from Peter Tyson. Recommended.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

The ultimate in customer service.

The ultimate in customer service.

In today's world, good customer service is an expectation. Peter Tyson, however, go way above and beyond every time. I have made a number of recent purchases with Peter Tyson and they have always been available to support and guide me, no matter how technical or mundane the query may be.

My most recent transaction was extremely technical and I was guided through the process by Liam and Matt who WAY went above and beyond. They are passionate about their roles and this shows in both their attention to detail and their technical knowledge.

Needless to say, my next purchase will be with Peter Tyson.

Many thanks.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

I pre-ordered some headphones but the receipt of the headphone stock was delayed in Peter Tyson receiving it from the supplier. They periodically kept me updated, and again when they finally received the headphones. I was more than happy waiting and was kept at ease with their updates. I'll definitely be ordering from them again.

26 June 2026
Rated 5 out of 5 stars

Peter Tyson Pro Ject record…

Peter Tyson Had the Pro Ject record cleaner I wanted. This was at the same price as many others out there. However I would say with the speed of dispatch and their communication they would be very hard to beat. Could with the use of DPD as a courier everything went smoothly and quickly.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery. Prices cheaper than competitors. Fist class. Highly recommended.

30 March 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you received excellent service and fast delivery. We appreciate you highlighting our competitive prices and highly recommending us!

Rated 5 out of 5 stars

Excellent service very quick delivery…

Excellent service very quick delivery competitive prices what more could you ask for five star service thank you

25 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you received excellent service, quick delivery, and competitive prices! Thank you for your kind words and five-star rating, Philip.

Rated 5 out of 5 stars

Easy ordering process and fast delivery…

Easy ordering process and fast delivery with competitive pricing.

25 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased you found our ordering process easy, delivery fast, and our pricing competitive. Thank you for your wonderful feedback, Johann!

Rated 5 out of 5 stars

GREAT

Always great service, the best prices from Peter Tyson. Why go anywhere else!! Thanks 😊

25 June 2026
Peter Tyson logo

Reply from Peter Tyson

We're so pleased to hear you consistently receive great service and find our prices to be the best. Thank you for your wonderful feedback, Lee!

Rated 5 out of 5 stars

Excellent service

I called the number to see if it was a real company and that the airconditioner existed. Someone immediately answered the phone, confirmed they had stock and I got my airconditioner in 24 hours! In time for the heatwave! Absolutely brilliant service and will use again!

8 July 2026
Unprompted review
Peter Tyson logo

Reply from Peter Tyson

We are so pleased to hear we could provide such brilliant service and get your air conditioner to you so quickly, especially with the heatwave! We truly appreciate your kind words and look forward to assisting you again, Eliana.

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