I ordered a few polk speakers online, which was a breeze, they turned up via DPD in two days, and they were superb. I had a minor issue with one of the floor standing speakers grille, which I conta... See more
Company replied
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Review summary
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What people talk about most
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I purchased a refurbished Q Acoustics QSub80 which arrived quickly in original box and in very good external condition. After setting up the unit with my NAD M10v2 and Q Acoustics 5020's I am very pl... See more
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The ultimate in customer service. In today's world, good customer service is an expectation. Peter Tyson, however, go way above and beyond every time. I have made a number of recent purchases... See more
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I have purchased a few high value pieces of equipment from this business and I find them to be competitively priced with a fast delivery. Its nice that there are still some family owned and run stores... See more
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Company details
Written by the company
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Written by the company
Contact info
Shaddongate, CA2 5TE, CARLISLE, United Kingdom
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4.9
Excellent
14K reviews
Asks customers to review
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Great service as usual from Peter…
Great service as usual from Peter Tyson. Always a good price, well packaged deliveries and the parcel always arrives very quickly. Cannot fault their service at all. Great company.
29 June 2026
SAMSUNG TV IS BRILLIANT
Bought a Samsung tv and it's brilliant, it arrived in reasonable time with two good couriers.
3 July 2026
Peter Tyson’s delivery is faultless
Peter Tyson’s delivery is faultless, no waiting days or weeks, almost next day.
Great products, I’ve bought from them over the years.
3 July 2026
Great item & brilliant customer…
Great item & brilliant customer service, along with competitive pricing. A special thank you to Alex for all his help with our order.
3 July 2026
100% perfect purchasing experience again
I've just had my second purchase from Peter Tyson and once again it was a superb experience! I ordered an Audiolab 9000A amplifier described as used but excellent condition and at a really good price. It arrived within 24 hours and it is as good as new. I couldn't have had a better experience and highly recommend them to anyone!
16 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Pro-Ject record cleaner
I bought a Pro-Ject record clean from Peter Tyson. Their price was the same lowest price. Where They excelled was in communication, speed of dispatch and speed of delivery. I would use them again
3 July 2026
Reply from Peter Tyson
Thank you for your fantastic review! We're so pleased to hear that our communication, dispatch speed, and delivery impressed you. We truly appreciate your kind words and look forward to serving you again.
I have had nothing but quick/great…
I have had nothing but quick/great service product is perfect.
3 July 2026
Reply from Peter Tyson
We're so pleased to hear you received quick and great service, and that your product is perfect. Thank you for your wonderful feedback!
I’ve been buying audio products for 60…
I’ve been buying audio products for 60 years, and have some experience.
The friendly and professional service is the best, extremely helpful and good pricing.
Liam and Alex are so good at their jobs.
Alan
13 July 2026
Unprompted review
Reply from Peter Tyson
We are so pleased to hear that you found our service to be professional and helpful, and that you appreciated our pricing. Thank you for your kind words, Alan!
Nearly New speakers
I bought some nearly new Monitor Audio Bronze 300 7g speakers as I was looking to upgrade my existing set.
I spotted these and thought the half price was good even though they were used.
What i didn't expect was that these had lethal must had the top of the box opened, everything else was a new, untouched, perfect condition. Part of me thought they had sent new ones by accident. To say I'm pleased is an understatement.
Delivery was super fast.
I cannot fault Peter Tyson at all.
3 July 2026
Reply from Peter Tyson
We're absolutely thrilled to hear how pleased you are with your Monitor Audio Bronze 300 7g speakers! It sounds like you got an amazing deal, and we're delighted that the condition exceeded your expectations. We're also glad to hear that delivery was super fast. Thank you for your wonderful feedback, Andrew!
Excellent service once again.
Excellent service once again. Great communications and straightforward ordering and delivery. Many thanks.
2 July 2026
Reply from Peter Tyson
We're so pleased to hear you received excellent service once again! We truly appreciate your kind words about our communication and straightforward ordering and delivery process. Thank you for your continued support!
Best price I could find on the internet…
Best price I could find on the internet for the kit I wanted and superfast delivery.
3 July 2026
Reply from Peter Tyson
We're so pleased you found the best price for your kit and that our delivery was superfast. Thank you for your kind words!
What makes a great online experience
What makes a great online experience? When a problem happens as they sometimes do and if it was resolved speedily. The problem happened but Joe and Liam W took care of it immediately with exceptional efficiency. Fantastic customer service.
1 July 2026
Reply from Peter Tyson
We're so pleased to hear that even when a problem arose, our team was able to resolve it quickly and efficiently for you. Providing excellent customer service is always our goal. Thank you for sharing your experience.
Reply from Peter Tyson
We're glad you had a great experience with our fast response and service. Thank you for your positive feedback and for acknowledging our quick delivery!
Excellent customer service from Peter…
Excellent customer service from Peter Tyson. They initially sent the wrong projector model, but they quickly arranged a replacement with no hassle. The whole process was handled professionally and efficiently. I'm very happy with both the service and my purchase.
2 July 2026
Reply from Peter Tyson
We're glad to hear that despite the initial mix-up, we were able to quickly resolve the issue and provide you with a hassle-free replacement. It's wonderful to know you're happy with both the service and your purchase! Thank you!
Great transaction and product
2 July 2026
Reply from Peter Tyson
We are so glad to hear that you had a great transaction and are pleased with our product. Your positive feedback is truly appreciated, Craig!
Reply from Peter Tyson
We are so pleased to know that your delivery was very quick. Thank you for sharing your positive experience with us!
I’ve ordered a few things from Peter…
I’ve ordered a few things from Peter Tyson and the experience has been exceptional every time. Delivery has been quick, well packaged and with a good courier that was tracked and arrived when it said they would.
I will always be getting my AV equipment from them in future and can’t recommend them highly enough
2 July 2026
Reply from Peter Tyson
We're delighted to hear you've consistently had such exceptional experiences with your orders, Ed! We truly appreciate your kind words about our quick, well-packaged, and tracked deliveries. We look forward to being your go-to for AV equipment in the future.
Item arrived quickly and in suitable…
Item arrived quickly and in suitable packaging. Very pleased with it.
2 July 2026
Reply from Peter Tyson
We're so pleased to hear that your item arrived quickly and that you're very happy with it. Thank you for your wonderful feedback!
Great Service
Fair price, delivered on time, item as described and Peter Tyson always comes through.
29 June 2026
Reply from Peter Tyson
We're so happy to hear that you found our pricing fair and that your item was delivered on time and as described. We appreciate your kind words, Scott!
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