They don’t contact you back ever tried to cancel an order emailed to ask for it to be and nothing. Then shipped product out 4 days later. Just really bad customer service i ordered wrong product as de... See more
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This is the only place I can find that stocks my favourite hair at a reasonable price. I think they offer a very good shopping experience, the prices are similar - if not the same, to the afro hair sh... See more
I was quite skeptical at first when purchasing from Perry Barr, but it is quite reliable and easy to use and shop from. The prices match other shops, and I used this website as the other shop I usuall... See more
Very quick turnaround for the order. The hair is very good quality and prices are good too- cheaper than my local independent shops. Lots of choice. Good customer service. Alternative suggested was al... See more
Company details
Written by the company
We are Afro and European Hair Care Specialists, home to 100+ Brands.
Contact info
274 Wellington Road, B20 2QL, Birmingham, United Kingdom
- 01213314906
- info@perrybarrcosmetics.com
- www.perrybarrcosmetics.com
Asks customers to review
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Hasn’t replied to negative reviews
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Great hair! Great service.
Very quick turnaround for the order. The hair is very good quality and prices are good too- cheaper than my local independent shops. Lots of choice. Good customer service. Alternative suggested was also great. Thank you.
poor visual representation of the…
poor visual representation of the products you actually receive.
Shocking customer service
Shocking customer service. Product was not packaged correctly and leaked everywhere. The bottle was completely empty! I have sent several emails with proof but these have been ignored. Do not use this company!
Adore hair colours
Best place to get Adore hair colours from, quick and easy to order and for a very good price. Delivery is quick so give them a try you won't be disappointed.
you advertised and sent the wrong…
you advertised and sent the wrong product. i’m still waiting for a response
Very bad experience
Very bad experience. I was not send all my item purchase. I sent an email to claim my item and no one responded.
It was first time buying from the…
It was first time buying from the company. Its just it was difficult for me to track my order. I just saw it being delivered
All round great service.
Great price and service quick delivery and great communication x
My package came fast and perfectly…
My package came fast and perfectly wrapped to protect my products inside.
I ordered two black magic brushes…
I ordered two black magic brushes online and got red delivered. No problem. The hard brush was in good condition but the soft brush look used dirty with deep scratches and bristles falling out. I rang the shop and the response was “ we can not replace or do anything.” Poor business ethics for a small business.
Never Again
They didn't have the inventory to fulfil my order and they refunded me £0.00 instead of £15, then the delivery wouldn't leave the depot until I paid £3 for postage as the stamp they used was not for the weight of the parcel. There was rubbish left in the parcel too.
Never again!
When I pay for next day delivery I dont…
When I pay for next day delivery I dont expect to have the product delivered 2 days later than expected.
Do not buy from this company, bunch of cowboys.
I ordered Palmers facial cleansing oil and was sent Palmers therapy oil. I sent 2 emails but no reply, i finally called them only to be told they had sent me the correct items but the packaging had changed. It took me nearly 10 mins and repeatedly asking them to log onto their own website before they agreed they had sent the wrong items, and what I ordered was out of stock. I was then told to return these wrong items at my own cost!
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