I have seen all comments and one thing I can add. Penderels does what they asked to do. Protect financially clients, protect the vulnerable people of whom families and friends and other very involved... See more
Company replied
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See what reviewers are saying
Would be zero if I could they are ment to safeguard vulnerable clients but allow extream purchases that are not needed emptying the account of all my son's savings In your reply your ment to prete... See more
Company replied
Still totally incompetent and extremely stressful to deal with My previous review did not warrant an improvement to their services, so they clearly don't care
Company replied
Avoid Penderels Trust at all costs. They had been dealing with our son’s finances until we were registered as having power of attorney for his financial affairs. We contacted them about closing his ac... See more
Company replied
1.5
Bad
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Worst payroll service
If I could put no stars I would
Terrible payroll service, incorrect tax codes leading to incorrect pay, doesn’t update from HMRC and DOES NOT answer the phone or return any calls
Absolute shambles of a company
If you thought purple was bad, this company are worse.
1 September 2023
Unprompted review
Reply from penderelstrust.org.uk
Hi Christine, I am sorry you had issues with our service following the complex transfer from the previous provider. I am hoping your issues have now been resolved, we have been working hard to bring our service in Essex up to our usual high standards. Thank you.
Unsupportive AVOID
Unhelpful, no support, paperwork goes missing and staff can be very rude. No use to someone with learning difficulties. Disgraceful and money hasn't been paid although they've received it from the council AVOID
24 July 2023
Unprompted review
Reply from penderelstrust.org.uk
Hi Andrea, I am sorry you have had a bad experience with our service. I don't know which location you are in but I hope you have had better service since this review was posted. Thank you.
This company fails on numerous…
This company fails on numerous occasions to pay the Personnal Assistants that it gets paid to do and never answers or returns calls.
3 June 2022
Unprompted review
Reply from penderelstrust.org.uk
Hi Neil, I am sorry you had issues with our payroll service. This is not the high quality service we aim to provide. Thank you.
My experience is that you have to have…
My experience is that you have to have a Zoom Account to be able to participate in a second interview with this organisation otherwise they cancel the interview.
4 November 2021
Unprompted review
Reply from penderelstrust.org.uk
Hi Ian, thank you for your review. During 2021, we were still operating to Covid rules which is why you would have been asked to attend the interview via Zoom. I hope you were successful in your job search. Best wishes.
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