We had a few questions for the team ahead of renewing our insurance. The Pedal Cover team we really helpful. They went out of their way to find out the correct answers . Often when taking out insur... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pedal Cover are one of the few companies who will insure your e-bike, bikes and your home and contents. When thieves cut through my gold standard lock outside my house and took my bike, Pedal Cover re... See more
Company replied
The team at pedal cover were very communicative and accommodating to the situation I was in (after crashing my bike). The process of providing details was relatively simple and Jonathan was a great he... See more
Company replied
I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... See more
Company replied
Company details
- Cycle Insurance Company
- Home Insurance Agency
- Insurance Agency
- Sports Insurance Company
- Travel Insurance Company
About Pedal Cover
Written by the company
Pedal Cover provides specialist insurance for cyclists in the UK.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
Contact info
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, United Kingdom
- 0800 121 4424
- enquiries@pedalcover.co.uk
- www.pedalcover.co.uk
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Renewal all went through good
19 March 2025
Reply from Pedal Cover
Hi Colin, Thanks so much for the kind review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
Very good service
Had purchased last year this electric bike insurance from this company and was very easy to use also a very speedy email about what it would cost to insure.
15 March 2025
Reply from Pedal Cover
Hi Matthew, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service and cover provided. Stay safe, Team Pedal Cover
Excellent
The website is very easy to navigate around and check my insurance details, both for bikes and home. It is essential to us to have the bikes insured separately, as we have been caught out by previous home insurance companies. It was easy to amend and update. Thank you
5 March 2025
Reply from Pedal Cover
Hi Kate. Thanks for taking the time to leave us a review, much appreciated. Team Pedal Cover
Actually being able to speak to a human…
Actually being able to speak to a human is a positive.
6 March 2025
Reply from Pedal Cover
Hi, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Reply from Pedal Cover
Hi Sally, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service provided. Stay Safe, Team Pedal Cover
Reply from Pedal Cover
Hi, Thanks for taking the time to leave us a review and your continue support of Pedal Cover, it really is appreciated. I've passed your feedback to the advisor who assisted with your policy. Stay Safe, Team Pedal Cover
Just helpful in general.
14 February 2025
Reply from Pedal Cover
Hi Jason, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service provided. Stay Safe, Team Pedal Cover
I was impressed
I was impressed that Pedal Cover provided insurance that was appropriate for me as a cyclist. The cover offers of most companies is skewed to suit those with one cheap bike and does not make sense for a potential customer like me.
11 February 2025
Reply from Pedal Cover
Hi Stephen, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Reply from Pedal Cover
Hi Richard, Thanks for taking the time to leave us a review, much appreciated. I've passed your feedback to Hugh, the advisor who assisted with your policy. Stay Safe, Team Pedal Cover
Extended cover to worldwide for my bike racing in triathlons
I called the team, as I wanted to increase the cover on my home/bike insurance and also take out a worldwide travel policy for racing my bike in triathlons. Had a great chat with Louise and signed up. I'm just back from my first trip and had no issues...
5 February 2025
Unprompted review
Reply from Pedal Cover
Hi David, Thanks for taking the time to leave us a review & glad you are happy with the service & cover provided. I've passed your feedback to Louise. Stay Safe, Team Pedal Cover
comprehensive cover
5 February 2025
Reply from Pedal Cover
Hi Robert, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
End-user feedback
Simple, clear, (patient!) explanations provided by Louise and Rebecca during my 2 calls to PD. Oh yes, and great value!
7 February 2025
Reply from Pedal Cover
Hi, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service and cover provided. Stay safe, Team Pedal Cover
Called the team who sorted me the…
Called the team who sorted me the correct policy for mountain bike racing overseas giving me peace of mind to concentrate on the challenge ahead
22 January 2025
Reply from Pedal Cover
Hi Graham, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service provided. Enjoy Your Trip & Stay Safe, Team Pedal Cover
Reply from Pedal Cover
Hi Colin, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service provided. Enjoy Your Trip, Team Pedal Cover
Polite and helpful.
24 January 2025
Reply from Pedal Cover
Hi Andrew, Thanks for taking the time to leave us a review and for your continued support over the years, Stay safe & Happy Cycling, Team Pedal Cover
I've always had good reliable and…
I've always had good reliable and efficient service from Pedalcover. They're always friendly, helpful and knowledgeable...thanks to all of the Team 👍👍
22 January 2025
Reply from Pedal Cover
Hi Trevor, Thanks so much for the kind review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
I just pursache this insurance,paid and…
I just pursache this insurance,paid and later call to customer service,i gave this lady few questions but her answers was strange,like she is not sure what she said
Dont extended policy
17 January 2025
Unprompted review
Reply from Pedal Cover
Hi Kris, We're sorry you feel this way regarding your experience with us. We have tried to request further information from yourself so we can locate you on our systems and look into this review further but we have not had a response. If you would like to speak to us to clarify the answers you were given, please pop us a call or email and we will be happy to confirm the information you have been provided. Many thanks, Team Pedal Cover
Been with Pedal Cover since the start
Been with Pedal Cover since the start. Great company with great staff.
31 October 2024
Reply from Pedal Cover
Hi Christian, Thanks so much for the review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
Good cover options
Good cover option, best value and easiest if you have expensive bikes. Slightly frustrating if you have second hand bike and no receipt - would be nice to be able to agree a cover amount based on model and age.
13 January 2025
Reply from Pedal Cover
Hi Andrew, Thanks for the review and for joining Pedal Cover. We appreciate the feedback, however, not all bikes of the same model and age are in the same condition and some have different spec components and/or upgrades so we do have to look at each bike on a case by case basis for these reasons. If we can assist with anything further, please let us know. Team Pedal Cover!
Very simple process to get insurance
Very simple process to get insurance. Very easy to add options and complete the admin
11 January 2025
Reply from Pedal Cover
Thanks so much for the fantastic review! We're thrilled to hear you found the process nice and simple – that's exactly what we aim for. Happy cycling, Team Pedal Cover
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.