I had to knock a star off for the price increase (wishful thinking that it might go down). I have used Pedal Cover for a number of years. In that time I have only had to make one claim when all my b... See more
Company replied
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Review summary
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Good service all the way through the claim
Company replied
I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... See more
Company replied
The team at pedal cover were very communicative and accommodating to the situation I was in (after crashing my bike). The process of providing details was relatively simple and Jonathan was a great he... See more
Company replied
Company details
- Cycle Insurance Company
- Home Insurance Agency
- Insurance Agency
- Sports Insurance Company
- Travel Insurance Company
About Pedal Cover
Written by the company
Pedal Cover provides specialist insurance for cyclists in the UK.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
Contact info
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, United Kingdom
- 0800 121 4424
- enquiries@pedalcover.co.uk
- www.pedalcover.co.uk
4.5
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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operator was friendly and wanted to…
operator was friendly and wanted to help
reasonable prices, actually cheaper than last year!
15 May 2025
Reply from Pedal Cover
Hi Russell, Thanks for taking the time to leave us a review, it really means a lot! I've passed your feedback onto Joe's line manager. if you need anything further, don't hesitate to ask. Team Pedal Cover
Competitive and easy
Quick and easy quote. Very competitive. Great telephone service when needed to amend a detail.
12 May 2025
Reply from Pedal Cover
Hi Andrew, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Reply from Pedal Cover
Hi James, Thanks for taking the time to leave us a great review! Enjoy your trip & stay safe, Team Pedal Cover
Great service made very easy with value…
Great service made very easy with value for money
10 May 2025
Reply from Pedal Cover
Hi Lionel, Thanks for taking the time to leave us a great review! Happy Cycling & Safe Travels, Team Pedal Cover
So helpful in creating a bespoke policy…
So helpful in creating a bespoke policy that truly understood my situation with bikes, really helpful customer team and flawless process. Impressed.
28 April 2025
Reply from Pedal Cover
Hi Alex, Thanks for taking the time to leave us such a lovely review, it really means a lot! If you need anything further, don't hesitate to ask. Team Pedal Cover
Efficient service
2 May 2025
Reply from Pedal Cover
Hi, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Exceptional Customer Service
Rebecca was really helpful, patient and knowledgable, really pleased with the service and cover.
24 April 2025
Reply from Pedal Cover
Hi Carol, Thanks for the really lovely review! Stay safe, Team Pedal Cover
Easy to get a quote on line
Easy to get a quote and cover and well tailored to cycling holidays
24 April 2025
Reply from Pedal Cover
Hi, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Reply from Pedal Cover
Hi Gerald, Thanks for taking the time to leave us a great review! Have a great trip, Team Pedal Cover
you get to speak to a English speaking…
you get to speak to a English speaking human within seconds of making a call and they are very professional, long may this continue
14 April 2025
Reply from Pedal Cover
Hi Stephen, Many thanks for the review and for your continued support over the years. Stay safe & Happy Cycling, Team Pedal Cover
Great cycle holiday travel insurance
I was researching travel insurance for cycle touring that also included winter ski insurance and Pedal cover fitted the bill at a good price.
16 April 2025
Reply from Pedal Cover
Hi Paul, Thanks for taking the time to leave us a great review! Have a great trip, Team Pedal Cover
Perfect insurance for my requirements…
Perfect insurance for my requirements and at a fair price. Always very helpful at responding to questions.
1 April 2025
Reply from Pedal Cover
Hi Phil, Many thanks for the kind review and for your continued support over the years. Stay safe & Happy Cycling, Team Pedal Cover
Very happy
Very happy - easy to process, competitive prices, offers what I need, docs easy to access and understand. Would use again.
13 April 2025
Reply from Pedal Cover
Hi guys, Thanks for taking the time to leave us a great review! Enjoy your trip & stay safe, Team Pedal Cover
Above and Beyond
Joe Coughtrey was excellent at going through different cover, and had taken the time to sort out what I needed. Did all the proverbial legwork so I didn't have to. Went above and beyond
25 March 2025
Reply from Pedal Cover
Hi Stanley, Thanks for taking the time to leave us a review, it really means a lot! I've passed your feedback onto Joe's line manager. if you need anything further, don't hesitate to ask. Team Pedal Cover
Well I haven’t made a claim
Well I haven’t made a claim, my insurance has automatically renewed, so I didn’t have to run around finding someone else to do it !
5 April 2025
Reply from Pedal Cover
Hi Andrew, Many thanks for the kind review and for your continued support. Stay safe & Happy Cycling, Team Pedal Cover
Reply from Pedal Cover
Hi John, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Everything is great until you have to…
Everything is great until you have to make a claim. They try their best to not pay you, and do not show any sympathy or remorse.
Turns out their 'accidental damage' cover is not accidental damage at all, it's only if you are involved in a crash while riding.
Had I dived deep into the small print I would've known. I'm writing this so others are aware.
12 February 2025
Unprompted review
Reply from Pedal Cover
Hi Archie, sorry to hear you feel this way following the result of your claim. Our definition of accidental damage is: “A sudden or unexpected crash, fall, or impact while using or transporting your pedal cycle that results in damage to you and/or your pedal cycle during the period of insurance.”
This is clearly stated (more than once) in the policy wording, so it’s not hidden away in the small print. Damage to the bike caused by using a roof rack that isn’t compatible with carbon frames does not fall within this definition. Hope that helps clear things up. Team Pedal Cover.
Great cover & really helpful if you…
Great cover & really helpful if you need to contact.
12 March 2025
Reply from Pedal Cover
Hi Kieran, Many thanks for the kind review and for your continued support over the years. Stay safe & Happy Cycling, Team Pedal Cover
Reply from Pedal Cover
Hi Louise, Thanks for taking the time to leave us a review, glad you are happy with the service provided. Stay safe, Team Pedal Cover
Reply from Pedal Cover
Hi Jeff, Many thanks for the kind review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
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