Park Holidays UK Reviews 

3,640
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 450 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being very friendly, helpful, and obliging, often describing them as kind and considerate. Many people highlight the overall positive holiday experiences, noting that parks are generally clean, well-maintained, and offer comfortable, spacious accommodations. Reviewers frequently enjoy the value of their holidays and appreciate the excellent facilities, including lovely pools and dog-friendly areas, making their stays enjoyable and relaxing. However, some customers also noted issues with the quality of facilities and accommodation, such as poor cleaning standards, unpleasant smells, or broken fixtures. A few other people also felt that certain locations had drawbacks, including busy roads, poor internet, or being too remote. Additionally, some reviewers were not happy with specific aspects of the facilities, like average food quality in restaurants or missing/faulty items in their units.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Facilities

Customers consistently note ambiguous experiences with facilities, with many praising the cleanliness and... See more

Location

People report ambiguous experiences with location, with many praising sites for their proximity to beaches,... See more

Holidays

Consumers find holidays to be positive, with many reviewers expressing satisfaction and planning future... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers expressing dissatisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent caravan.Enjoyed our latest stay at Golden Sands but this one was spoiled by residents of Dawlish Warren taking a short cut through the parkbehind our cararavan bedroom from 5.30am each day... See more

Rated 4 out of 5 stars

Hopton Park was a lovely park and the staff were very friendly and helpful. The activities were ok and the caravan itself was very clean and tidy apart from the decking area which was grubby and full... See more

Rated 4 out of 5 stars

We booked a lodge for our stay. It has everything you could possibly need, dishwasher, washing machine, oven, microwave etc. We had a 3 bedroom lodge & as well a huge tv in the lounge there were tvs... See more

Rated 4 out of 5 stars

We stayed at Pevensey bay..but the smaller site next door called the Bay...quieter than actual park side and felt more private....nevertheless it was close to beach and was able to use the facilities... See more


Company details

  1. Holiday Park

Written by the company

With more than 50 holiday parks spread across the UK, Park Holidays UK has got you covered for an amazing getaway. Our parks are situated in breathtaking locations, offering the perfect blend of natural beauty and convenience. From top-notch facilities to exciting entertainment options, we have everything you need for a fantastic family holiday or a dreamy holiday home. Come and experience the best of what Park Holidays UK has to offer!


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

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4.2

All reviews

(3,640)

798 reviews in the last 12 months

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Rated 5 out of 5 stars

Enjoyed our stay at Golden Sands

Enjoyed our stay at Golden Sands.
Well maintained grounds and accommodation, cleaned to a high standard.
Easy check in/check out process.
Great location, able to walk to Dawlish Warren in approx 15 mins where you will find pubs/restaurants and takeaways.
Would recommend

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Always great experience here

I’ve stayed at Carlton Meres several times and have always been happy. Latest stay in July 2026 was very good. Check in / check out staff very helpful and friendly. This is the only interaction I had with on site staff. Our two bedroom lodge looked either fairly new or newly renovated. Well appointed. Full kitchen with all appliances including washing machine and dishwasher. Two bathrooms. Very clean. Decking with table and chairs. I have never used any of the facilities on site so can’t comment on them. The site is very clean and quiet. Great location for exploring the area (Sutton Hoo, Suffolk Coast, Southwold, Aldeburgh and Snape Maltings to name a few). Lots of very good pubs/restaurants near by. My go to place to stay when visiting Suffolk. Highly recommend.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Holiday

My Daughter, dog and I stayed in a wonderful 2 birth caravan in Dawlish which was spotlessly clean and fresh. The grounds are excellently maintained, lovely clubhouse and pool and within walking distance to a cracking beach with shops, restaurants and amusements. Also, plenty of beach parking if the walk is too far for anyone to walk. Would definitely highly recommend.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

This is a lovely quiet park within easy…

This is a lovely quiet park within easy walking distance to the most gorgeous beach.
You can use all the excellent facilities of silver sands.
The caravan was comfortable and clean however it is well worth paying a little more for a deck. We really missed this on warm summer days and nights.

6 July 2026
Unprompted review
Rated 4 out of 5 stars

Amazing staff where nothing was any trouble.

Staff were amazing and anything reported got dealt with pretty much straight away, caravan was lovely, did smell a little of dog but it was pet friendly so expected, otherwise clean throughout, could of done with more utensils in the kitchen area.
Beautiful site and great for a more quieter break away. Lots of owners who were also very welcoming.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Hengar Manor lived up to our…

Hengar Manor lived up to our expectations as a clean, quiet holiday park. Our accommodation was clean, comfy and well equipped. The staff were friendly and professional. We would have preferred the pool hours to have extended into the evening (at least until 7 or 8). The small shop was closed for an extraordinarily long time in the middle of each day. We would be happy to return as the park made a good base for exploration of the wider area.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Park Broadland sands

Park Broadland sands. 4 night stay Caravan very clean.
I Went out of season so as to be expected entertainment was not as good as it would be in peak season,
The caravan was a 2 bedroom gold with parking beside the caravan which was very convenient . The park is close to all the main supermarkets and there are lots of good attractions close by.
There was a lot of cliff erosion in the area so no direct access to beach. You can walk along a coastal path for about a mile to access the beach but there is a lot of sea defence barriers
If your wanting to go to the beach though there are many fantastic beaches a very short drive away. I had a great time and would definitely stay at this site if I was visiting this area again.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Relaxing and peaceful

Had a great holiday at Chichester Lakes the accommodation was really good. The single beds were proper size single beds and not kiddies beds. The Club House was very good and the staff were very friendly and polite. We are off to Pevensey Bay in September. Park holidays accommodation is the best we have ever been to.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Very nice site,clean,friendly helpful…

Very nice site,clean,friendly helpful staff,caravan very clean and well equipped we had a great time and was impressed with the food at the club house. If I could add one thing to my wish list would be the shop sell papers I do like to have a paper to read with my breakfast but appart from that it was brilliant thank you

20 April 2026
Unprompted review
Rated 4 out of 5 stars

Nice BIG caravan

Nice BIG caravan, really good shower which we needed in the HOT weather, a bit dusty in places, freezer compartment not cleaned out properly. mattresses well used stains on when I took the bedding of for cleaning staff. Need a blind/ shade on the glass bit of the door the sun was streaming through and I had to make a cover from plastic bags & sellotape! Lovely people at reception and dwellers on the site which was very quiet.It was however VERY GOOD value for money.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Not for me

First time using Park holidays , went on recommendation from a friend and I chose Dovercourt, Harwich based on my location. Price doesn’t equate services offered, basically paid for every activity a child should’ve enjoyed as part of a package for the price they charge. The only positive thing was the indoor swimming pool though Staff on our first day was not friendly, was told there was no space to book for swimming whereas there was space which I pointed out before he could admit and book us in. Our Caravan was full of spiders and cobwebs. Bins very filthy. Internet connection, nothing to write home about.
Bathroom could be better at least a hook to keep a towel while having a shower won’t be too much. Would I be coming back to Dovercourt? 100% No. The services you get does not worth the price.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Great holiday park very good restaurant…

Great holiday park very good restaurant great play area for our 8 year old grandson
very well behaved children for him to play with
Staff amazing
Our second time at this resort
Love the food trucks and outdoor cinema

30 March 2026
Unprompted review
Rated 4 out of 5 stars

Stowford farm in our motorhome

We stayed at Stowford farm in our motorhome.
Likes-Staff very friendly, toilet /shower facilities very clean. Lovely and quiet with a woodland walk.
Extremely dog friendly.
Food was great.

Dislikes-Unfortunately the pitch was very uneven,even being on a hardstanding pitch. And entertainment bar could do with an upgrade.
Although the woodland walk was lovely it could do with being maintained a bit more...bit overgrown which made it difficult walking some parts.

17 July 2026
Unprompted review
Rated 4 out of 5 stars

The Caravan was excellent

The Caravan was excellent, clean and well maintained, the site team provided excellent support with general questions and special requests, the only negative thing is that the onsite bar was closed for two days a week and only opened until 21:00 at night on the other days.

22 June 2026
Unprompted review
Rated 4 out of 5 stars

just returned from a week's stay

just returned from a week's stay, and it's probably one of the nicest parks I've been to (in my opinion). I have been to quite a few over the last 25 years. It's clean and tidy, as was the caravan. The staff, once again in my opinion, are the nicest I've had the pleasure to meet. The reception staff always had a smile on their face, even at stressful times, especially during check-in. They are so helpful. Thnks

12 July 2026
Unprompted review
Rated 4 out of 5 stars

Lovely 4 night stay

A nice relaxed 4 night stay. Great value for money with modern accommodation. The staff were helpful and friendly with the location close to the beach. The pool was great the only down side was that you had to book a one hour time slot due to it being a busier time of the year.

27 July 2026
Unprompted review
Rated 3 out of 5 stars

Stayed at Pakefield holiday park…

Stayed at Pakefield holiday park outside of school holidays, site is brand new, the caravan was new as well but kitchen sink was in the completely wrong place and sharp edges in the bedroom cut my granddaughter’s shoulder and caused a massive bump on my daughters head. Also, clubhouse is lovely with aircon but has no entertainment for the children or the adults whilst we were there. Wouldn’t go back!

10 July 2026
Unprompted review

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