Park Holidays UK Reviews 

3,640
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 803 reviews, reviewers had a great experience with this company. Customers consistently praise the helpful and friendly staff, often going above and beyond. Many appreciate the excellent, peaceful locations, ideal for exploring and with good access to local attractions. People often enjoy relaxing holidays, finding accommodation clean and well-equipped. However, some people mentioned concerns regarding facility cleanliness, including swimming pools and general site areas. A few customers also noted that some caravans felt basic or had specific issues like missing amenities. Restaurant food was sometimes described as simple, and noise from entertainment or other guests was occasionally disruptive.

What people talk about most

Facilities

Reviewers mention ambiguous feedback about facilities, with some praising the amazing pool, great bar area,... See more

Staff

Customers consistently note positive experiences with staff, describing them as lovely, friendly, and... See more

Location

Users describe positive interactions with location, often highlighting its peacefulness and convenience for... See more

Product

Consumers find the product to be ambiguous, with some reviewers praising the cleanliness and equipment of the... See more

Holidays

Clients share positive opinions on holidays, with many reviewers expressing satisfaction and enjoyment during... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Stayed at St. Osyth Beach Holiday site, near Clacton, Essex. Grandchildren had a great time, and the Park felt, generally, safe and accommodating. The Gold Caravans were well appointed, and there was... See more

Rated 4 out of 5 stars

On arrival we were early. Could not get into our booked caravan until allotted time. Shop on site had been cut down to half its original size, chip shop over priced. Swimming pool not very well maint... See more

Rated 4 out of 5 stars

We went for the most expensive option out of season in March. Fantastic new and comfortable mobile home. Great location with fantastic view of the steam trains and close to the coastal path. The accom... See more

Rated 5 out of 5 stars

Well equipped modern caravan with modern full fan oven, 4 gas hobs, fridge and separate freezer, microwave, kettle and toaster. Lovely peaceful location and lots to see around the site, such as deer a... See more


Company details

  1. Holiday Park

Written by the company

With more than 50 holiday parks spread across the UK, Park Holidays UK has got you covered for an amazing getaway. Our parks are situated in breathtaking locations, offering the perfect blend of natural beauty and convenience. From top-notch facilities to exciting entertainment options, we have everything you need for a fantastic family holiday or a dreamy holiday home. Come and experience the best of what Park Holidays UK has to offer!


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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4.2

All reviews

(3,640)

798 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a good experience in Steeple Bay

Had a good experience in Steeple Bay. A decent sized caravan set in the tranquillity of nature. The caravans had good open lounge to relax. The bedrooms were of decent size and advertised. The staff were courteous.
On the day of arrival I had broadband issues as the mobile signals are patchy. Had to buy broadband package which took payment but did not activate. Staff tried helping with a temporary code as it was late evening and eventually got the issue sorted.
Ample open areas among nature to spend time near the water.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

The site is beautiful

The site is beautiful, clean and very quiet. The caravan was spacious and had everything you need. Staff were very helpful, polite and friendly. We will definitely return. Thank you

6 July 2026
Unprompted review
Rated 4 out of 5 stars

The site was immaculate

The site was immaculate, and staff were friendly, but efficient. The caravan was beautiful, and had everything you could think of. Beds were really comfortable. The only downside, was irregular WiFi. Overall, we had a fabulous time!

24 July 2026
Unprompted review
Rated 4 out of 5 stars

4⭐️ Excellent base for exploring Bude

4⭐️

We stayed for four nights at the end of July and had a really enjoyable break. The park is in a lovely, peaceful setting around a 15-minute drive from Bude, making it an ideal base for exploring the North Cornwall coastline and beaches.

Although the site was busy, it never felt overcrowded. The pub and clubhouse had a nice atmosphere without being rammed, which made for a much more relaxed evening.

Our Gold Trieste caravan was clean, comfortable and had plenty of room for our family. The double bed was comfortable, as were the single beds and even the pull-out bed—our daughter managed to sleep in all of them over the course of the stay! The only real criticism was the pillows, which were very thin. We were told this was because guests had been taking them home, so they were being rationed. It’s only a small point, but a couple of better pillows would have made a noticeable difference.

The site has a handy shop for essentials, although Bude is only 15 minutes away with supermarkets opening from 7am if you need a bigger shop. We also appreciated the on-site recycling facilities and found the laundry invaluable for washing out sand and saltwater before travelling home.

We spent most of our days at the beaches, so didn’t get chance to use the pool, but the facilities looked well maintained. Food in the clubhouse was standard pub fare at midpoint prices —nothing fancy, but perfectly decent after a day out. The entertainment team were always friendly and approachable. We only stayed around for the nightly bingo (pricey), but they kept things running well and created a pleasant atmosphere. It’s also worth mentioning that the park is very dog friendly, with plenty of owners enjoying their holidays with their dogs.

Finally, a special mention to Sophie on reception, who was friendly, welcoming and genuinely helpful throughout our stay. Great customer service really does make a difference.

Overall, a relaxing holiday in a great location. The few minor niggles certainly wouldn’t stop us returning, and we’d happily stay here again.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

First time at a Park Holidays always do…

First time at a Park Holidays always do the Haven/Parkdean. Will be booking Park from now on. The site at Silver Samds we went to was 10/10. Caravan was lovely. Staff so friendly. Very clean. Nice atmosphere. Nice restaurant & Bar. Busy but not crazy busy

27 July 2026
Unprompted review
Rated 4 out of 5 stars

The caravan at seasalter was lovely and…

The caravan at seasalter was lovely and clean the park was not so clean lots of unpicked up dog poo which was disappointing the staff at seasalter was not so friendly the caravan window handle was broken we reported 3 times and still was not fixed at the time we left , when I went into reception there was no hello or can I help you made me feel very unwelcome

26 June 2026
Unprompted review
Rated 5 out of 5 stars

The holiday at lakeside was wonderful…

The holiday at lakeside was wonderful this was our third year that must tell you something. The staff are great friendly and nothing is two much trouble. We had one of the luxury lodges it has everything that you could possibly want.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Park

We have stayed with several park holiday sites, this was our first time at Carleton Mires. The site is lovely very clean and the lakes are superb we enjoyed walking around them. We met a really lovely security lady, who had time to spend speaking with us.

8 May 2026
Unprompted review
Rated 2 out of 5 stars

I recently stayed at the holiday park…st osyth

I recently stayed at the holiday park and was disappointed with the condition of the caravan. The cleaning was not up to standard, with several areas clearly overlooked. On top of that, the caravan had a very unpleasant smell , but more like a dirty, stale cooking odour that lingered throughout the stay. This made the accommodation feel uncomfortable and far below the expected standard. These issues need urgent attention, as better cleaning and proper airing or maintenance would greatly improve the experience for future guests.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

A great location to have a wee break

A great location to have a wee break. The staff at the site are incredibly friendly and the site is immaculately clean. There are clearly many van owners on the site that take pride in the areas and were seen clearing up after themselves at the venues. The site is dog friendly, including in part of the bar/dining area, and there are lovely areas around to walk the dog. We didn't have children with us, but there were quite a few playareas for kids that we saw other families enjoying. There is a small shop inside for your essentials, but if you're planning on cooking for yourself, you might be aswell to bring groceries with you, although I did see ASDA and Sainsbury doing home delivery to some of the vans. The food in the restaurant was good and unlike some other reviewers, I didn't think the prices were expensive compared to restaurants elsewhere, also bar prices were reasonable. The van we hired was clean and well kept and we would have no hesitation in returning.

17 July 2026
Unprompted review
Rated 4 out of 5 stars

Very clean and good location, V steep site

We went for the most expensive option out of season in March. Fantastic new and comfortable mobile home. Great location with fantastic view of the steam trains and close to the coastal path. The accommodation felt brand new like a modern house inside, spotlessly clean, kitchen and bathrooms really nice, we had a 2 bed and the 2 single beds were comfortable for 2 adults. I took my elderly mother who struggled with the very steep site and multiple steps up to the terrace with the caravans on. We had a Sunday lunch at the restaurant which was very basic with frozen veg. Might be better in the summer. Overall the stay was great and we all slept well but do not recommend for people with mobility issues.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Always seem to revisit the same park at…

Always seem to revisit the same park at Winchelsea..We know the area very well and visit friends
On other sites etc.Friendly helpful staff and accommodation always clean and everything you need provided.We have never had cause to complain so overall we have a nice relaxing break…

22 June 2026
Unprompted review
Rated 5 out of 5 stars

We stayed at St Osyth Beach

We stayed at St. Osyth Beach in June it was a beautiful caravan. The staff when we arrived were very good and welcoming. We enjoyed that we could just walk down to the beach. The facilities were great also. We enjoyed it so much I have booked again for September. Well done Park Holidays.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Fans of Park Holidays for years

We visit several Park Holiday sites and we enjoy the majority of them. Our favourite is Winchelsea . We are in the process of exploring new ones we have not visited. The fact that we can take our dog and be independent appeals to us along with visiting new areas. We always go Monday to Friday and avoid the busy months as we appreciate the quiet.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Great break at Stowford Farm Meadows in N…

I stayed at Stowford Farm Meadows in N Devon during the 3rd week of May 2026.
On arrival the staff on reception were friendly and helpful making the booking in process quick and efficient. I appreciated that the young woman who booked me in also took the time to show me on the supplied map exactly where the caravan was and didn’t just leave me to drive around the site looking.
The site itself was clean and tidy with good roads around the site and the different areas were well signposted., Each caravan had a short tarmac drive to park on that was front of the door so it was only a matter of a few feet from my car into the caravan.
The caravan itself was very clean and tidy, cutlery, plates, saucepans, etc were all clean as were the surfaces. The cooker, fridge/freezer and microwave were all 100%.
As it was the week before Whitsun the site itself was fairly quiet, ideal for someone wanting a relaxing break from work and home.
I did use the heating for a few hours on one evening and it worked faultlessly warming the caravan in no time.
If I had any negative comments they would only be, a few more signs indicating where a one way system was in operation would have been helpful and after I left I needed to call the site to check on something and getting through was a case of phoning repeatedly as after a few seconds my call was automatically transferred to a Park holidays call centre in another part of Devon who could not help me or transfer me to Stowford Farm Meadows.
But these are 2 minor niggles that did not spoil my break.
* so far in 2026 (It’s now 1st August) I have stopped at
Golden Sands near Dawlish and Stowford Farm Meadows. I have rebooked to stay at Stowford Farm Meadows again for the August Bank holiday week and expect to enjoy another great holiday.
*I have in 2025 and 2026 stayed at Park Holidays UK sites 6 times and would recommend them to anyone wanting a good holiday at reasonable prices. 👍

18 May 2026
Unprompted review
Rated 5 out of 5 stars

We were aged between 98 to 67 years…

We were aged between 98 & 67 years young family of 6 and all our most important needs were met. The park was kept immaculately clean & well cared for even in the drought Conditions. All of the staff were knowledgeable, kind, caring and provided a first class service. Our home for the week was perfectly positioned for us and aided our mobility limited 98 year young Mum access to the outside onto the decking to enjoy some of the early beautiful sunshine. The clubhouse provided comfort, good food lovely cooled drinks as well as hot provided by the lovely Trish (a true credit to the Park). The decking out the back of the clubhouse was a true bonus & transported us to another world watching the waves, the cruise ships, sailing boats & the cargo ships whilst providing the best view we were protected from the strong sea breezes of the Solent with glass screens. Now to the pool wow wow wow super clean, well cared for & the perfect temperature to swim, relax & enjoy good company, a perfect addition to a perfect Stay. Jeanie looked after our booking with great care & fun. Dianne looked after us so well we immediately booked for next year & who knows we may be back before next summer. So from all of us a clear 10 out of 10. Thank you to all who made our stay perfect. 💞

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent stay at Wood farm in Dorsett

Excellent stay at Wood farm in Dorsett, couldn't fault anything. Clean caravan, friendly staff, beautiful surroundings. We really enjoyed our stay so much we've come back and booked same caravan, park and week for next year!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Good every time!

Each time I come here is as good as the last, the staff are always lovely and happy to help. The manager is a really nice guy and loves his job. The site could not be any more well placed on a beautiful and very quiet beach next to a nature reserve. The pods are spacious and the bedding is immaculately clean. If they were any closer to the sea you would be in it ! They do get hot but there are no mosquitos so you can keep the door open all night if you like. The place is also dog friendly and there is a huge field to walk them on, the beach is also dog friendly all year. There is a small shop at reception for basics and a huge Sainsbury's 10 minutes walk away. The ONLY things missing which would be a very simple fix (I say it each time lol) is a small kettle in the pod pleeeease, and, considering it is dog friendly holiday,maybe a simple ring outside the pod to tie dogs.It would lessen the risk of those who think its ok to just lets dogs wander around the site. Although it's never been an issue before, on this occasion we were constantly approached by another customers untied dogs who seemed determined to look in surrounding pods, my dogs didn't like that so it was difficult to relax at times. Perhaps a dog tying point may be an extra reminder that this is not acceptable. Still it's just a small thing and that does not take away from my 5 stars. Don't be put off readers and think there are packs of wild dogs roaming around as this is 100% not the case! The huge majority of people in the pods are very considerate and it's the first time I have experienced this issue here.
Myself and the dogs LOVE it here and I will always come back. Thanks guys!

22 June 2026
Unprompted review

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