Parkgate Mobility Reviews 2,137

Very helpful and courteous service from Adrian and Mick

Excellent service from Adrian at Wakefield branch, always found him very helpful and friendly, nothings too much trouble for him.

On entering the premises we were greeted by Adrian very helpful and enthusiastic about the equipment we wanted to look at, nothing was too much trouble looking through website to see which other shop had products we liked.
Second visit to look and arrange delivery of goods was just has good with an estimated delivery time of a week but by the time we were home he rang to say he had managed to arrange a delivery within a couple of days so service above and beyond thank you so much Adrian.

Absolute fantastic service. Ian from retford was very helpful and considerate. Nothing was too much trouble. 1st class service from start to finish. Would highly recommend to anyone needing mobility needs.

Mike the service engineer call to service my scooter for the third year 08/05/26 as always from the phone call to book the services to its completion I could not fault the professionalism every one showed in any way 10/10
MR R Bools.
Mrs Bools Passed away in 2022 please amend to Mr R

I was looking for a refurbished Kymco K-Lite FE and went into Parkgate's Wakefield shop. They did not have one in stock but Adrian found one within the company and had it brought into the Wakefield shop the following day.

I went back to look at it and after a bit of negotiation, he gave me such a good price that I bought it. Lovely guy, very helpful and fair. Highly recommend.

We recently bought a wheelchair from the armthorpe branch and was delighted with our experience. Amy was lovely and very helpful.

As usual the service that Parkgate has supplied is first class. From the call to the company to the customer service from Kevin the service technician, everything was explained and went as well as expected. Many thanks.

Wayne came out today to repair my TGA Breeze S4 front end after having an accident. He had done an amazing job couldn't really tell I had an accident in it. Not only that Wayne also went that little further and attended to the tracking and the rear shocks and now my scooter rides a lot smoother and turns a lot better. Thanks Wayne for your hard work safe journey home

Amy was very knowledgeable about all the products I was looking at and really helped me choose what was right for me. She didnt make me feel like I was just another sale and she didnt rush me or make me fell pressured into making a purchase.

Wayne called today to replace the ignition lock on my wife's mobility scooter. He was very friendly and helpfull. The repair was completed quickly. We are very pleased with the service received.

Staff very helpful and guided us straight to the wheelchair we were after. Very knowledgeable of how the wheelchair works.

Me and my wife spoke to Helen and Keith at Park gate regarding purchasing a scooter to help me get around due to joint problems. Both Helen and Keith were very helpful, pleasant and very informative regarding which scooter would be suitable for me. I ended up buying a Scooter from Park gate and the service from Helen and Keith made the purchase a great experience. 🙂

Called in by off chance today, for the mother-in-law to look at a new motorised riser, recliner chair. After testing a few with Keith's advice. She chose one & then moved in to a new walker for herself.
She seems highly satisfied with everything & arranging a speedy delivery.

been to store in Castleford, and spoke with Keith.
I found him helpful and omformative about the mobility scooters on sail, and so pleased with hus help I bought one there and then.
it's easy to dismantle and fits in the boot of the car so it ticks all the boxes.
would recommend to anyone looking for a mobility scooter

Time to chat about I wanted.
No pressure.

Absolute pleasure to meet Wayne today who fitted batteries then did extra work to establish and get rid of the noise from my scooter. Thorough. Pleasant and professional.
Brilliant work 👏
Completely recommend

Mick arrived on time, he was very efficient and helped with all my questions. He did a good job.29:04:26

Went to get a mobility scooter for my mum, was attended to by Julie who helped us choose the scooter and explained everything clearly.
Great service would highly recommend.

Keith at the castleford store was realy help full and helped change the hight to make sure every thing was right for my gran.