Park Cameras Reviews 

18,110
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting knowledgeable and helpful staff who ensure a smooth process for purchases and trade-ins. People frequently appreciate the competitive and fair pricing on both new and used products, often finding deals superior to other retailers. The delivery service is highly regarded, with many consumers receiving their well-packaged items promptly, often next-day. Reviewers are very satisfied with the quality of products, noting items are typically as described or in even better condition, contributing to high overall satisfaction.

What people talk about most

Product

Customers had positive experiences with product, often finding items exactly as described and in excellent... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease. Customers... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and fair pricing for... See more

Quality

Reviewers mention positive feedback about quality, with many customers receiving items in much better... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

This is my third lens that i have traded in with Park Cameras this year. They always offer a fantastic price compare to many other companies. The services is fast and straight forward from qu... See more

Rated 5 out of 5 stars

I contacted Park Cameras about selling some used camera equipment and they were incredibly responsive and helpful. They gave a very fair price for the equipment and made the whole process incredibly e... See more

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(18,110)

1,413 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent prompt service

Excellent prompt service, and great support with the associated cashback claim from OM, too.

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Very happy

Very happy. Great lens for a reasonable price.

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

I've never had a bad experience with…

I've never had a bad experience with Park. This purchase was the cheapest "excellent" condition price I could find for the lens I was after. It arrived the next working day, despite me only going for the standard delivery option.

31 May 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review & feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

First Class Service

Selling my used camera to Park Camera's was simple, smooth and efficient everything you would want it to be. Recommended and I'll be back at some point soon.

5 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

I was hesitant to buy online

I was hesitant to buy online, you hear many horror stories.
However, the camera I wanted was much more competitively priced at Park Cameras than other retailers and I expected it to be fairly shabby in appearance but, I was wrong.
It was immaculate cosmetically and works perfectly.
The ordering process was simple, the delivery was exceptionally fast and when promised.
Couldn’t ask for more.
I will definitely be shopping with Park Cameras in the future and would happily recommend them to anyone.

5 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Canon dslr purchase

Very happy with my recent purchase.
Park cameras very helpful & rapid delivery.
Would/will buy again.

1 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

The best camera (+ accessories) supply shop!

I've been going to Park Cameras for about 13 years and they never disappoint. So knowledgeable and helpful in person, on the phone and online. I am super happy with my recent purchases and was the envy of other photographers on a recent photoshoot with my new gadgets!

1 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review, we are delighted that you enjoy shopping with us :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Great service, fast delivery

Fast delivery and securely packed item. Very happy with the service I received.

1 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Importance of a fuss free process

If your camera kit is in reasonable condition (has not been abused cosmetically and is in good working order) then Park will quote a price and do most of the work of arranging shipment on your behalf. My experience is that packing your kit to receiving cash can take as little as 7 working days. A word about quotes: do not be afraid to compare competitive quotes. Other quotes may be better or worse. Maybe it's down to brand preference (I really do not know). You might get a better deal on eBay but I think you have to weigh up the advantages of Park's fuss free deal process and ease of telephone/email access to friendly and helpful staff.

2 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great service again from Park Cameras

I have both purchased and traded camera equipment before with Park Cameras. This week I obtained quotes for trading in some micro 4/3 equipment. Not only did this company give me the most favourable prices (I sought quotes for the same items from 3 other companies) but they handled the whole process with no undue delay from the initial courier picked (all I had to do was drop off the equipment suitably boxed and labelled at my nearest Post Office) and await confirmation from Park. From that point every aspect of the process was expedited very quickly. It's taken less than one working week and quotes accepted payment will be made in the next 48 hours. Brilliant service. I do not hesitate to recommend Park Cameras they are fair, fast and professional.

3 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review and your feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Extremely simple process

Extremely simple process, effective communication and very quickly and fairly agreed the value and payment.

2 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Fantastic Service and product

Small occlusion in my 45yr old 8x32 leica binos so replaced by 10x25 Trinovid compact. Startling upgrade of the superb old model (above) Ordered on a Sunday and secured delivery on the Monday to the minute as promised . What else can one say!!

1 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Good source for used lenses!

Very happy with the used lens I purchased, it was well packaged and in excellent condition.

1 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great product

Great product, price and free delivery ( on time)

1 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Love the camera- thanks Park Cameras!

Love the camera- it's exactly what I wanted. It was a refurbished model and in excellent condition. Very pleased with the options presented by Park Cameras.
There was a delay with DPD delivering the camera and I felt their communication was poor despite having the app. The time kept getting pushed back, and then the delivery didn't happen, so a wasted day for me.

18 May 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

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