Park Cameras Reviews 

18,108
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting knowledgeable and helpful staff who ensure a smooth process for purchases and trade-ins. People frequently appreciate the competitive and fair pricing on both new and used products, often finding deals superior to other retailers. The delivery service is highly regarded, with many consumers receiving their well-packaged items promptly, often next-day. Reviewers are very satisfied with the quality of products, noting items are typically as described or in even better condition, contributing to high overall satisfaction.

What people talk about most

Product

Customers had positive experiences with product, often finding items exactly as described and in excellent... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease. Customers... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and fair pricing for... See more

Quality

Reviewers mention positive feedback about quality, with many customers receiving items in much better... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

This is my third lens that i have traded in with Park Cameras this year. They always offer a fantastic price compare to many other companies. The services is fast and straight forward from qu... See more

Rated 5 out of 5 stars

I contacted Park Cameras about selling some used camera equipment and they were incredibly responsive and helpful. They gave a very fair price for the equipment and made the whole process incredibly e... See more

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(18,108)

1,412 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top rate! Thanks

Very helpful answering my questions. Very swift turnaround of the order. Arrived first thing the next day. Well protected. Really loving the lens which seems in excellent condition.
Thanks ... I will be back

20 May 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Highly recommended...

I've bought a few cameras and lenses from Park and they have always been extremely friendly, helpful and professional. They've always been flexible on the price and have offered next day delivery. I would highly recommend them to anyone, especially those looking for high end quality kit as they describe them very accurately. Impossible to fault and I'll no doubt be buying more kit from them in the future.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Really simple to upload my kit and…

Really simple to upload my kit and identify it, the team were happy to answer my questions and the price received was as expected and quickly received. Kit collected form the door which was super convenient - a positive experience all round.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Hassle free and competitively priced trade-in

Hassle free trade in of a mix of used gear including Canon EF lenses, Canon DSLR and a very well used Nikon FM. Assessment of the gear is fair, collection / drop off is pre-booked and payment was prompt once the in-store assessment was complete.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Park cameras, another great experience

Park cameras sent me a email saying this used lens was back in stock. Lens came as described, well packaged and next working day delivery
Another good purchase from Park Cameras

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Best team, best prices

Andy and team aren't only incredibly nice and efficient to speak with but they have the most competitive prices around. Always a pleasure!

9 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated. I will pass on your kind comments to Andy, he will be delighted that he was able to help.
Chris & Used team.

Rated 5 out of 5 stars

Great knowledge and always made to feel welcome

The staff are always extremely helpful, polite and knowledgeable whenever I have visited the store in Burgess Hill. My last visit was to trade in some camera equipment and Dan was very helpful about booking it in to be assessed and valued. Park Cameras are always a default choice of camera shop any time I wish to get hands on with new kit prior to purchasing.

7 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated. I will pass on your kind comments to Dan, he will be delighted that he was able to help.
Michael & Burgess Hill team

Rated 5 out of 5 stars

Excellent service

Selling an old camera could not have been easier! From requesting a quote online to sending it off for appraisal, the whole service was very quick and I was kept updated by Andy from the Used Team the entire time.

I received the payment about a week or so later (a better quote than competitors offered) and they even kindly disposed of the camera bits that were too damaged to accept.

All in all a great experience and I will definitely be a returning customer.

6 May 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated. I will pass on your kind comments to Andy, he will be delighted that he was able to help.
Chris & Used team.

Rated 5 out of 5 stars

Great friendly service

Great friendly service, ordered the night before , collected next day, everything set out and explained so no need to read the instructions.

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

A very reliable company

A very reliable company! I placed my order and everything arrived on time. I will definitely be shopping here again! First impressions count, and this company comes out top!

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Great stock

Great stock, keen pricing and delivered next day - first class service from Park Cameras as usual, thank you!

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review :-)

Rated 5 out of 5 stars

Excellent customer service as always

I received the usual excellent service from Park Cameras on Saturday whilst buying a tripod and additional head unit. Always worth the three hour round trip for this level of personal customer care. Prices were good too. Recommended 100%.

6 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review, it's very much appreciated :-)

Rated 5 out of 5 stars

The Zoom recorder was at a good price

The Zoom recorder was at a good price, arrived on time and included a windsock which I had not expected but is essential for outdoor work.

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Camera Grip

Leica d-lux hand grip. Quality as expected and arrived promptly. Thank you.

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

I’m a previous satisfied customer and…

I’m a previous satisfied customer and again very happy with my purchase. Good price no issues with delivery . I would always consider Park Cameras when looking for any equipment or trade in .

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review and feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Excellent service

Accurate description of pre-owned DSLR. Great condition. Next day delivery

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Lens purchase

Excellent service

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look