Park Cameras Reviews 

18,102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,463 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often arriving in better condition than expected and well-packaged. The delivery service is frequently highlighted for its speed and efficiency, with many receiving their orders the next day. Reviewers also appreciate the competitive pricing and the outstanding service provided by knowledgeable and helpful staff. Some people were dissatisfied with the company stopping collection services to certain regions, requiring them to arrange their own shipping which incurred additional costs. Additionally, a few customers mentioned that while the prices were good, they might have received a slightly better deal selling privately or noted minor discrepancies in product condition assessments.

What people talk about most

Product

Customers had positive experiences with product, often finding items exactly as described and in excellent... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease. Customers... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and fair pricing for... See more

Quality

Reviewers mention positive feedback about quality, with many customers receiving items in much better... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

This is my third lens that i have traded in with Park Cameras this year. They always offer a fantastic price compare to many other companies. The services is fast and straight forward from qu... See more

Rated 5 out of 5 stars

I contacted Park Cameras about selling some used camera equipment and they were incredibly responsive and helpful. They gave a very fair price for the equipment and made the whole process incredibly e... See more

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(18,102)

1,398 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased a used Canon D5 MkIV from…

Purchased a used Canon D5 MkIV from these guys. Great service, very prompt delivery, accurate description of camera body (immaculate). So 5*, nothing less.

12 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

I found a used zoom lens for my Lumix…

I found a used zoom lens for my Lumix camera and it was reasonably priced and in great condition. The delivery was FOC, as I was in no particular hurry for it. It arrived before the due date I was given. Very happy with my purchase and the great service I received.

15 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Always a good service

I've purchased a number of times from Park Cameras, so I thought I'd leave a review because every time I have used them, their kit has been competitively priced, and their service and postage friendly, quick and easy.

15 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Quick and efficient service

Had the camera in stock at a competitive price and delivered it quickly and efficiently.

15 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Park Cameras are very reliable

Park Cameras were first class when I was selling my Nikon equipment. The process from start to completion went very smoothly due to good customer communications via emails. I was very happy with the outcome and felt a valued customer.

10 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review & feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great service and value for money

Great service and value for money. Bought a used camera for my son and it looks and works like new.

22 December 2025
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Purchased a used OM Systems 60mm macro…

Purchased a used OM Systems 60mm macro lens. It arrived free delivery within 24hours of placing order. The item was well packaged and although rated as ‘Excellent’ it looks as good as new to me - complete with correct hood and manuals. Saved quite a bit compared to buying new. Overall extremely satisfied with the company and its service.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review & feedback, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Fast delivery of my items

Fast delivery of my items, which arrived well packaged. Couldn't ask for more.

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Park is my preferred photographic…

Park is my preferred photographic supplier. The system is prompt and
efficient, and the staff courteous and helpful.

12 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Top rate! Thanks

Very helpful answering my questions. Very swift turnaround of the order. Arrived first thing the next day. Well protected. Really loving the lens which seems in excellent condition.
Thanks ... I will be back

20 May 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Highly recommended...

I've bought a few cameras and lenses from Park and they have always been extremely friendly, helpful and professional. They've always been flexible on the price and have offered next day delivery. I would highly recommend them to anyone, especially those looking for high end quality kit as they describe them very accurately. Impossible to fault and I'll no doubt be buying more kit from them in the future.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Really simple to upload my kit and…

Really simple to upload my kit and identify it, the team were happy to answer my questions and the price received was as expected and quickly received. Kit collected form the door which was super convenient - a positive experience all round.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Hassle free and competitively priced trade-in

Hassle free trade in of a mix of used gear including Canon EF lenses, Canon DSLR and a very well used Nikon FM. Assessment of the gear is fair, collection / drop off is pre-booked and payment was prompt once the in-store assessment was complete.

11 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Park cameras, another great experience

Park cameras sent me a email saying this used lens was back in stock. Lens came as described, well packaged and next working day delivery
Another good purchase from Park Cameras

8 June 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Best team, best prices

Andy and team aren't only incredibly nice and efficient to speak with but they have the most competitive prices around. Always a pleasure!

9 June 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated. I will pass on your kind comments to Andy, he will be delighted that he was able to help.
Chris & Used team.

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