I'd like to thank our sales rep, John, for sticking with us while our doctor's office was going through a computer system changeover which inadvertently held up our order a bit. John was a good as hi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our representative Katie was very helpful. She called us to give us information about the Rove 6. Since we were not sure about ordering, she did not pressure. When we talked again and ordered, we k... See more
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We are so pleased with the help we received from knowledgeable people, the 2-day delivery and the extra battery among other things. We were totally inexperienced and our salesperson Audrey walked us... See more
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Excellent support on what equipment to purchase. We had a minor issue with the model we received (likely damaged in shipping) and the unit was promptly replaced. Nick Vannatta was awesome to work wi... See more
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Company details
- Oxygen Equipment Supplier
- Hospital Equipment and Supplies Store
- Local Medical Service
- Medical Equipment Supplier
- Medical Supply Store
- Mobility Equipment Supplier
About Oxygen Concentrator Store
Written by the company
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.
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Contact info
15055 E. Hinsdale Drive, 80112, Centennial, United States
- 303-799-0013
- sales@amsrco.com
- www.oxygenconcentratorstore.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Oxygen Concentrator Store
Dear George, thank you for your review. We are so glad you received excellent service and that our staff was friendly. If you ever need anything else, feel free to reach out, we are here to help!
Answered all my questions
Answered all my questions. Ordered the necessary equipment easily and quickly. Quick delivery. Great experience. Neal was fantastic.
1 July 2026
Reply from Oxygen Concentrator Store
Dear Patti, thank you for the great review. We are so glad Neal answered all your questions and that ordering, delivery, and the overall experience were quick and easy. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Dear Jennifer, thank you for your review. We are so glad Dakota helped and answered your questions. If you ever need anything else, feel free to reach out, we are here to help!
I ordered this for my mother
I ordered this for my mother. I knew nothing about it. The representative was so thorough and easy to understand and when they didn't even have what I needed a bigger case for it they referred me to somebody who does. People just don't do that anymore. But he made sure my mother didn't struggle trying to get the bigger unit in and out of the smaller case even if that meant giving business to someone else.
23 June 2026
Reply from Oxygen Concentrator Store
Dear Michelle, thank you for the kind words. We are so glad our representative was thorough and easy to understand when ordering for your mother, and even referred you to someone who had the larger case you needed. That kind of care is what we strive for. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Dear Linda, thank you for your review. We are so glad you received great customer service and got your concentrator back quickly. If you ever need anything else, feel free to reach out, we are here to help!
The staff is pleasant to work with
The staff is pleasant to work with. Jake Kinlaw is very knowledgeable and knows the stock well.
26 June 2026
Reply from Oxygen Concentrator Store
Dear Paula, thank you for the kind words. We are so glad our staff, including Jake, was pleasant to work with. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Dear Paul, thank you for your review. We are so glad everything went perfectly. If you ever need anything else, feel free to reach out, we are here to help!
Ease of the ordering process
Ease of the ordering process, the great customer service and short delivery time.
23 June 2026
Reply from Oxygen Concentrator Store
Dear Doug, thank you for your review. We are glad you appreciated the ease of ordering, our great customer service, and the short delivery time. If you ever need anything else, feel free to reach out, we are here to help!
Todd was very knowledgeable about…
Todd was very knowledgeable about different products that I was interested in. He explained all the differences that I asked about. I believe that I received a great deal. Thank you.
23 June 2026
Reply from Oxygen Concentrator Store
Dear David, thank you for the kind words. We are so glad Todd was knowledgeable about the products you were interested in, explained all the differences, and that you felt you received a great deal. If you ever need anything else, feel free to reach out, we are here to help!
Overnight delivery of the product that…
Overnight delivery of the product that I ordered.. I'm Happy :-D
23 June 2026
Reply from Oxygen Concentrator Store
Dear James, thank you for your review. We are so glad you received overnight delivery of your product and that you are happy. If you ever need anything else, feel free to reach out, we are here to help!
First rate experience!
responsive, knowledgable, personal one on one interaction. Not lost in virtual cloud. Follow-up with same people! Awesome, quick, professional.
30 June 2026
Reply from Oxygen Concentrator Store
Dear Jim, thank you for the wonderful review. We are so glad you had a first rate experience with responsive, knowledgeable, personal one on one service and follow up with the same people. That personal touch is exactly what we aim for. If you ever need anything else, feel free to reach out, we are here to help!
Your customer service is great
Your customer service is great. All of my concerns were met and explained. Thank you.
22 June 2026
Reply from Oxygen Concentrator Store
Dear Patricia, thank you for the kind words. We are so glad our customer service was great and that all of your concerns were met and explained. If you ever need anything else, feel free to reach out, we are here to help!
Audrey was very helpful with selecting…
Audrey was very helpful with selecting the right equipment and facilitated the prescription and process. Shipping was informative and had helpful tracking. Equipment was packed well in secure boxes.
23 June 2026
Reply from Oxygen Concentrator Store
Thank you for the kind words, John. We are so glad Audrey could help you select the right equipment and guide you through the prescription process, and that your shipping experience was smooth and well tracked. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Cami provided excellent customer…
Cami provided excellent customer service. She took the time and answered all my questions and was able to have the concentrator I purchased delivered to me very quickly. When I had several more questions after I received it, she was able to help me again and connected me promptly for assistance. I definitely recommend the Oxygen Concentrator Store.
17 June 2026
Reply from Oxygen Concentrator Store
Thank you for the wonderful review. We are thrilled that Cami provided excellent service, answered all your questions, and got your concentrator delivered quickly, and that she was able to help again afterward. We truly appreciate your recommendation. If you ever need anything else, feel free to reach out, we are here to help!
Patient, Professional, and Knowledgeable
Patient, professional, and knowledgeable. Provided excellent insight to various devices to ensure a perfect match to our needs. Thanks for your patience and support.
23 June 2026
Reply from Oxygen Concentrator Store
Thank you so much for your thoughtful feedback. We are glad our team could be patient, professional, and knowledgeable in helping you find the perfect match for your needs. It was our pleasure. If you ever need anything else, feel free to reach out, we are here to help!
LO2 alert and support support says its working properly.
October 27, 2025, I purchased a Varon FDA Approved Medical Grade Oxygen Concentrator from this store. The order process and shipping was good. However, in June 2026 we started experiencing an issue with the machine and the alarm states that oxygen purity is <85% and set a red LO2 alarm. We followed the steps in the manual to clear the alarm, checked all of the filters, which were all clean, we cleaned them again, then used soap to look for any O2 leaks and found none. Being on the cautious side, I ordered a new hose for the machine and replaced it as a precaution. This did not resolve the issue. I reached out to support who asked for a video of the machine in operation and was told, the machine is working normally although the red Lo2 alert is visibly on and the machine is not producing high quality oxygen. The machine is under warranty and we are asking for a repair. Keep in mind, they have NO LOCAL repair shops. At this point they are ignoring me. I have reached out directly to the manufacturer today but have not heard back from them at this time. Beware that Customer service support for issues is NOT GOOD.
7 July 2026
Unprompted review
Reply from Oxygen Concentrator Store
Thank you for taking the time to write this review, Howard. After a thorough search of our records, we have been unable to locate any order, account, or customer history matching your name or the purchase you have described.
We also want to respectfully clarify that we do not carry and have never sold the Varon oxygen concentrator mentioned in your review. Because of this, we believe your review may have been posted for a different company by mistake.
We would genuinely like to help point you in the right direction. If you believe you did purchase from us, please call us at 877-303-9289 with your order details and we will gladly investigate further. Otherwise, we would encourage you to reach out to the retailer where the Varon unit was purchased so you can get the warranty support you need.
ease with customer service and quick…
ease with customer service and quick delivery which I needed
29 June 2026
Reply from Oxygen Concentrator Store
Thank you for the great review, RBC. We are glad our customer service was easy to work with and that we could get your order delivered quickly when you needed it. If you ever need anything else, feel free to reach out, we are here to help!
The concentrator arrived in perfect…
The concentrator arrived in perfect running order, I wa very impressed with how this sale went through. Our Salesman responded almost immediately on a Saturday Morning, which is very rare these says. He wa knowledgable and professional which made our purchase very easy
22 June 2026
Reply from Oxygen Concentrator Store
Thank you for the kind words, Larry. We are delighted your concentrator arrived in perfect running order and that our salesman responded quickly and made your purchase easy, even on a Saturday morning. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Superb attention to detail,quick on…
Superb attention to detail,quick on responding,thorough
22 June 2026
Reply from Oxygen Concentrator Store
Thank you for the great feedback. We are glad you experienced superb attention to detail, quick responses, and thorough service. We appreciate you. If you ever need anything else, feel free to reach out, we are here to help!
John was exceptional!
19 June 2026
Reply from Oxygen Concentrator Store
Thank you, David. We are thrilled to hear that John was exceptional in helping you. We will be sure to pass along your kind words. If you ever need anything else, feel free to reach out, we are here to help!
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