I'd like to thank our sales rep, John, for sticking with us while our doctor's office was going through a computer system changeover which inadvertently held up our order a bit. John was a good as hi... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Our representative Katie was very helpful. She called us to give us information about the Rove 6. Since we were not sure about ordering, she did not pressure. When we talked again and ordered, we k... See more
Company replied
We are so pleased with the help we received from knowledgeable people, the 2-day delivery and the extra battery among other things. We were totally inexperienced and our salesperson Audrey walked us... See more
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Excellent support on what equipment to purchase. We had a minor issue with the model we received (likely damaged in shipping) and the unit was promptly replaced. Nick Vannatta was awesome to work wi... See more
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Company details
- Oxygen Equipment Supplier
- Hospital Equipment and Supplies Store
- Local Medical Service
- Medical Equipment Supplier
- Medical Supply Store
- Mobility Equipment Supplier
About Oxygen Concentrator Store
Written by the company
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.
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Contact info
15055 E. Hinsdale Drive, 80112, Centennial, United States
- 303-799-0013
- sales@amsrco.com
- www.oxygenconcentratorstore.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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New to having to use oxygen products
New to having to use oxygen products. Felt like I was going to be stuck in my house and lose the freedom of being out and about. Staff was understanding my fear and now I am mobile again. Using their backpack and extra battery I have spent a week being me and enjoying having my life back! Excellent service from staff and speed of delivery was unbelievable.
26 June 2026
Reply from Oxygen Concentrator Store
Dear Carol, thank you for sharing such a heartfelt review. We understand how frightening it can be when you are new to using oxygen products, and we are so glad our staff understood your fears and helped you feel mobile again. It means the world to us that the backpack and extra battery have let you enjoy your life and be yourself again. If you ever need anything else, feel free to reach out, we are here to help!
Customer service is excellent
Customer service is excellent, Katie explained all the information clearly and answered all the questions that I asked.
3 July 2026
Reply from Oxygen Concentrator Store
Dear Terry, thank you for the kind words. We are so glad Katie explained everything clearly and answered all your questions. If you ever need anything else, feel free to reach out, we are here to help!
Obtaining the equipment was very easy
Obtaining the equipment was very easy. Staff answered all our questions. Excellent service. The Oxygenator is working wonderful
26 June 2026
Reply from Oxygen Concentrator Store
Dear Corrine, thank you for your review. We are so glad obtaining the equipment was easy, that our staff answered all your questions, and that the oxygenator is working wonderfully. If you ever need anything else, feel free to reach out, we are here to help!
Appreciate Chris Hollis for patience…
Appreciate Chris Hollis for patience and helpfulness. Thanks!
3 July 2026
Reply from Oxygen Concentrator Store
Dear Ardis, thank you for your review. We are so glad Chris Hollis was patient and helpful. We appreciate you. If you ever need anything else, feel free to reach out, we are here to help!
Talking to a person that is very…
Talking to a person that is very sensitive to your needs. Fast call back service.
25 June 2026
Reply from Oxygen Concentrator Store
Dear Robert, thank you for your review. We are glad you were able to speak with someone sensitive to your needs and that our call back service was fast. If you ever need anything else, feel free to reach out, we are here to help!
Jake’s exceptional help!!!
Jake helped with my purchase. He was extremely helpful with figuring out exactly what. I needed and what would work for me. It was very important that I get a model that was light weight. Jake patiently helped with all the questions I had and I appreciated his guidance. The delivery was faster than expected, and was kept informed of any changes,Thank you
3 July 2026
Reply from Oxygen Concentrator Store
Dear Mildred, thank you for the wonderful review. We are so glad Jake patiently helped you find exactly the lightweight model you needed and answered all your questions. It is great to hear delivery was faster than expected and that you were kept informed. If you ever need anything else, feel free to reach out, we are here to help!
More than satisfied.
The Oxygen Concentrator Store verified my O2 prescription with my physician without my involvement. The ordering process was quick and easy. I'm very happy with the product and it's accessories. The stores representative who assisted me was wonderful.
2 July 2026
Reply from Oxygen Concentrator Store
Dear Edmond, thank you for the kind words. We are so glad we could verify your oxygen prescription with your physician on your behalf, and that the ordering process was quick and easy. It is wonderful to hear you are very happy with the product, its accessories, and the representative who assisted you. If you ever need anything else, feel free to reach out, we are here to help!
Katie was very helpful
Katie was very helpful. She helped me find a device that met my needs,
24 June 2026
Reply from Oxygen Concentrator Store
Dear Ken, thank you for your review. We are so glad Katie was helpful and found a device that met your needs. If you ever need anything else, feel free to reach out, we are here to help!
Company was easy to work with
Company was easy to work with. Representative answered all questions. Shipping was good and prompt.
1 July 2026
Reply from Oxygen Concentrator Store
Dear K. D., thank you for your review. We are glad we were easy to work with, that our representative answered all your questions, and that shipping was good and prompt. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Dear William, thank you for your review. We are so glad Jake did an outstanding job for you. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Dear Gregory, thank you for your review. We are glad you experienced quick, polite, and efficient delivery. If you ever need anything else, feel free to reach out, we are here to help!
John was very nice & knowledgeable
John was very nice & knowledgeable
He deserves a big raise
2 July 2026
Reply from Oxygen Concentrator Store
Dear Roger, thank you for the kind words. We are so glad John was nice and knowledgeable. We will be sure to pass along your compliment. If you ever need anything else, feel free to reach out, we are here to help!
Nick was great!
29 June 2026
Reply from Oxygen Concentrator Store
Dear Alan, thank you for your review. We are so glad Nick was great to work with. If you ever need anything else, feel free to reach out, we are here to help!
Christa was great at answering all my…
Christa was great at answering all my questions, and I had many. Great service all around.
30 June 2026
Reply from Oxygen Concentrator Store
Dear Deborah, thank you for the kind words. We are so glad Christa answered all of your many questions and that you received great service all around. If you ever need anything else, feel free to reach out, we are here to help!
Colton Smith
I had the privilege of dealing with Colton Smith. He was amazing every step of the way, telling me what he information he needed, which I obtained and sent to him right away. We had the concentrator in two days. He was absolutely amazing.
30 June 2026
Reply from Oxygen Concentrator Store
Dear Cynthia, thank you for the wonderful review. We are so glad Colton Smith was amazing every step of the way, guided you through what he needed, and had your concentrator to you in two days. If you ever need anything else, feel free to reach out, we are here to help!
the company did q great job of getting…
the4 company did q great job of getting me the oxygen that I needed and they are quiet and make the air that I need great job Elmer
24 June 2026
Reply from Oxygen Concentrator Store
Dear Elmer, thank you for your review. We are so glad our company did a great job getting you the oxygen you needed and that your unit is quiet and supplies the oxygen you need. If you ever need anything else, feel free to reach out, we are here to help!
Qualified and friendly people!
John was able to get to the heart of my issue by letting me know about turning in the receipt to my insurance. I honestly had never thought of that.
He was also determined to help me, but not in a pushy was.
Then, when I got to the store, John was out and Drew helped me. He answered my questions and was very helpful getting me set up.
The receptionist was also helpful and made sure we were taken care of.
1 July 2026
Reply from Oxygen Concentrator Store
Dear David, thank you for the kind words. We are so glad John got to the heart of your issue and even reminded you about submitting your receipt to insurance, and that Drew and our receptionist made sure you were taken care of when you visited. If you ever need anything else, feel free to reach out, we are here to help!
Pretty easy experience.
15 May 2026
Reply from Oxygen Concentrator Store
Dear Linda, thank you for your review. We are glad you had a pretty easy experience. If you ever need anything else, feel free to reach out, we are here to help!
Audrey Muriel was my sales associate
Audrey Muriel was my sales associate. She was very helpful in answering all of my questions and concerns. She kept in touch with phone calls and assisted me on line with the web site to view information about my oxygen concentrator. She provided guidance regarding the number and battery sizes that I would need and even checked with the airlines to make sure that I would be in compliance for my planned trip. I am very pleased with my purchase, pricing and the customer service that I received.
Leilani Goudeau
29 May 2026
Unprompted review
Reply from Oxygen Concentrator Store
Dear Leilani, thank you for the kind words. We are so glad Audrey Murrill answered all of your questions and concerns, kept in touch with phone calls, and assisted you online. If you ever need anything else, feel free to reach out, we are here to help!
I think Inogen is the best on the…
I think Inogen is the best on the market. This is my second one. First lasted 6 years. Thank you
1 July 2026
Reply from Oxygen Concentrator Store
Dear Margaret, thank you for your review and for your continued trust. We are honored this is your second Inogen, and we love hearing your first lasted six years. If you ever need anything else, feel free to reach out, we are here to help!
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