I'd like to thank our sales rep, John, for sticking with us while our doctor's office was going through a computer system changeover which inadvertently held up our order a bit. John was a good as hi... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Our representative Katie was very helpful. She called us to give us information about the Rove 6. Since we were not sure about ordering, she did not pressure. When we talked again and ordered, we k... See more
Company replied
We are so pleased with the help we received from knowledgeable people, the 2-day delivery and the extra battery among other things. We were totally inexperienced and our salesperson Audrey walked us... See more
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Excellent support on what equipment to purchase. We had a minor issue with the model we received (likely damaged in shipping) and the unit was promptly replaced. Nick Vannatta was awesome to work wi... See more
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Company details
- Oxygen Equipment Supplier
- Hospital Equipment and Supplies Store
- Local Medical Service
- Medical Equipment Supplier
- Medical Supply Store
- Mobility Equipment Supplier
About Oxygen Concentrator Store
Written by the company
Oxygen Concentrator Store from American Medical Sales and Rentals has been providing oxygen therapy experience since 2001 and we offer the highest quality brands of portable oxygen concentrators, home oxygen concentrators and solutions for sleep therapy. Our Respiratory Specialists are fully trained on every product we carry and are here to answer any questions you have.
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Contact info
15055 E. Hinsdale Drive, 80112, Centennial, United States
- 303-799-0013
- sales@amsrco.com
- www.oxygenconcentratorstore.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Nick is Incredible.
Nick was eager to help get oxygen to me. He was born to do what he does, is a wonderful asset to you all. He is rare, and I enjoyed knowing there are people on this planet with genuine compassion.
29 June 2026
Reply from Oxygen Concentrator Store
Thank you for this heartfelt review, Linda. We are so glad Nick was eager to help get oxygen to you and that his genuine compassion made a difference. He truly is a wonderful asset to our team, and we will share your kind words with him. If you ever need anything else, feel free to reach out, we are here to help!
The helper could not have been more helpful or kind..10 plus
The helper could not have been more helpful...and kind...10 plus
29 June 2026
Reply from Oxygen Concentrator Store
Thank you, Betty. We are delighted to hear that our team member was so helpful and kind. A 10 plus means a lot to us. If you ever need anything else, feel free to reach out, we are here to help!
Equipment is very quiet and very…
Equipment is very quiet and very compact. Was expecting a remote but none was provided. But am using a Geeni plug and app so that is not a problem.
9 June 2026
Reply from Oxygen Concentrator Store
Thank you for the review, Linda. We are glad the equipment is quiet and compact. We are always happy to answer any setup questions you may have. If you ever need anything else, feel free to reach out, we are here to help!
The service good but iShipping the more espensive…
The service good but iShipping the equipment to Puerto Rico is very expensive, even though Puerto Rico is a U.S. territory.
15 June 2026
Reply from Oxygen Concentrator Store
Thank you for your feedback, Elizabeth. We are glad the service met your expectations, and we completely understand the frustration around shipping costs to Puerto Rico. Shipping rates to the territory are set by our carriers and unfortunately remain high, though we always look for the most affordable options available. If you ever need anything else, feel free to reach out, we are here to help!
Great service
19 June 2026
Reply from Oxygen Concentrator Store
Thank you, Patricia. We are so glad you experienced great service. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Happy customer
Helpful with answering my questions. Not my first time to buy from them. Arrival time quickly as expected. Concentrator as described.
26 June 2026
Reply from Oxygen Concentrator Store
Thank you, Vicki, and welcome back. We are glad we could answer your questions, deliver quickly as expected, and that the concentrator was just as described. We are grateful to have you as a returning customer. If you ever need anything else, feel free to reach out, we are here to help!
Smooth transaction and great staff to…
Smooth transaction and great staff to do business with
26 June 2026
Reply from Oxygen Concentrator Store
Thank you, Steve. We are glad the transaction was smooth and that our staff were great to work with. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
We needed immediate help and they…
We needed immediate help and they delivered!! Also followed up several tines to make sure delivery and setup went perfectly - which it did.
26 June 2026
Reply from Oxygen Concentrator Store
Thank you, Betty. We are so glad we could provide the immediate help you needed and that our follow-ups ensured your delivery and setup went perfectly. We appreciate you. If you ever need anything else, feel free to reach out, we are here to help!
Excellent customer service
Excellent customer service. Product arrived exactly when it was supposed to. This is my second purchase only because my needs changed since I got the first poc.
26 June 2026
Reply from Oxygen Concentrator Store
Thank you, Carol. We are delighted you experienced excellent customer service and that your product arrived right on time. It means a lot that you chose us for your second purchase. If you ever need anything else, feel free to reach out, we are here to help!
I recently made a purchase and…
I recently made a purchase and unfortunately it did not arrive. Oxygen concentrator store called me to make certain that the product was working properly. Once I explained that I never received the package, they checked and saw that it had been broken by UPS. They resent a brand new cord. Just received it yesterday and I think the oxygen concentrator store is a stand up business. I would definitely buy from them again!
1 July 2026
Unprompted review
Reply from Oxygen Concentrator Store
Thank you for sharing your experience, Chasity. We are sorry the original package was lost by UPS, but we are glad we caught it, sent you a brand new cord, and that it arrived quickly. We truly appreciate your kind words and your trust in us. If you ever need anything else, feel free to reach out, we are here to help!
helpful with choices and financing
18 June 2026
Reply from Oxygen Concentrator Store
Thank you, Georgia. We are glad we could be helpful with your choices and financing options. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
When I ordered it I told Tammy that I…
When I ordered it I told Tammy that I wanted the same pouch that I received on my first purchase, with a belt clip. She said okay. That was not what I received. I was told during the return process that it not been available for years. Why wasn't I told that at the time? I had to pay return costs
26 June 2026
Reply from Oxygen Concentrator Store
Thank you for your feedback.
We are so glad we found the older style bag you inquired about in our warehouse and had that sent out to you.
If there's anything still unresolved on your end, please reach out to us directly at 877-303-9289 so we can make this right. Thank you again for giving us the chance to correct this.
Great to deal with.
19 June 2026
Reply from Oxygen Concentrator Store
Thank you, Philip. We are glad we were great to deal with. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
My concentrator works well and was…
My concentrator works well and was repaired in a short amount of time. I was very pleased with the service and helpful staff.
9 June 2026
Reply from Oxygen Concentrator Store
Thank you, Richard. We are glad your concentrator works well, that the repair was completed quickly, and that our staff were helpful throughout. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Reply from Oxygen Concentrator Store
Thank you, Doug. We are glad you experienced good communication and follow up. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Easy to do business on walk in basis
Easy to do business on walk in basis.
Receptionist found me in the system, found n available sales person who took care of my needs. I was in and out I. 10 minutes or less.
25 June 2026
Reply from Oxygen Concentrator Store
Thank you, Tom. We are glad your walk-in visit was easy, that our receptionist found you in the system quickly, and that a salesperson took great care of your needs in 10 minutes or less. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
quick contact from Sales after my…
quick contact from Sales after my inquiry, fast delivery and quick response to questions I had setting up HEPA filter
25 June 2026
Reply from Oxygen Concentrator Store
Thank you for the great review. We are glad our sales team contacted you quickly after your inquiry, delivered fast, and responded promptly to your questions about setting up the HEPA filter. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
The customer service representative was…
The customer service representative was very helpful and had my product mailed that day.
16 June 2026
Reply from Oxygen Concentrator Store
Thank you, Connie. We are glad our customer service representative was so helpful and got your product mailed out the same day. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
Drew was very pleasant to talk to
Drew was very pleasant to talk to. I do find the size of the concentrator is a little to big for me to handle and I cannot do it by myself, but it has the settings I really need unlike the carry concentrator I was using.
17 June 2026
Reply from Oxygen Concentrator Store
Thank you, Sharon. We are glad Drew was pleasant to work with and that the concentrator has the settings you need. We understand it can be a bit large to handle on your own, and we would be happy to talk through options or accessories that might make it easier for you. If you ever need anything else, feel free to reach out, we are here to help!
Great service
24 June 2026
Reply from Oxygen Concentrator Store
Thank you, Zeke. We are so glad you experienced great service. We appreciate your business. If you ever need anything else, feel free to reach out, we are here to help!
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