Little bit over zealous and over-complicated with the security procedures to access the account. Can only pay in from ONE account (tried a £1 TEST PAYMENT but it was refused as was from my wife and I... See more
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About Oxbury Bank Plc
Written by the company
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Contact info
United Kingdom
- www.oxbury.com
Replied to 94% of negative reviews
Typically replies within 1 week
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Oxbury Bank
I cannot recommend Oxbury Bank highly enough. In a market where it’s hard to find both competitive returns and high-quality service, Oxbury delivers on both. Their interest rates are excellent, consistently sitting at the top of the market, but what truly sets them apart is their wonderful customer service.
It’s rare to find a bank that feels this personal and responsive. The process is seamless, and the support team is professional and genuinely helpful. If you’re looking for a reliable bank that actually values its customers, Oxbury is the one. Would definitely recommend
no phone no contact slow
App very easy to use
App very easy to use and straightforward to open a new account. Been very happy with the products offered.
Easy to access / organise
really happy with Oxbury
really happy with Oxbury. it seems to be a wholly professional and trustworthy bank
Easy to deal with always helpful and…
Easy to deal with always helpful and polite.
Able to speak to someone on the phone - no pressing buttons several times to get right department.
saving rates always good.
Very easy to log on to obtain your account information.
Too over zealous with security
Too over zealous with security. Have use the app to verify yourself on line. It is not user friendly at all. Have closed my account because of it.

Reply from Oxbury Bank Plc
First class online service and it’s FSA…
First class online service and it’s FSA approved
Great online service
Great online service
Easy to use app, consistently top interest rates
A totally trouble free experience.
A totally trouble free experience.
Such an easy and user friendly app.
Very good interest rates.
Absolutely no complaints.
Thumbs Up All Round.
I'm on my third iteration of my savings account with Oxbury. From the opening of the first account, the smoothness of the online experience, the ability to speak to a person for whom English was their primary language, that I could understand, on the phone; to transferring funds between Oxbury accounts and to/from my nominated bank account, the experience has been perfectly satisfactory. That's all I need from a bank, not an 'emotional journey' or fin-tech 'experience'. So, yes, 5 stars, and well done.
Great interest rates
Faultless service
Everything works smoothly and efficiently from making a deposit to receiving interest. There is a good choice of investments not available elsewhere and with a good rate of return which meet my needs.
Setting up a new account was easy…
Setting up a new account was easy enough online but what I really appreciated was a phone call from a person who was making sure I was happy with my new account and answered any questions I could think of.
I'm very glad to be supporting our food producers as climate crisis hits food growing.
Good communication & range of saving accounts
Find Oxbury very good to deal with through the app or by phone to customer services.
Communication always efficient.
Good range of personal saving accounts, quicker to reduce interest rates on flexi accounts than to increase but which bank isn't!
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