Outpost Workshop Reviews 

477
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, often noting their precision, durability, and robust construction. Many people are delighted with the final results, finding their custom designs beautifully reproduced and the tools effective for their intended use. The service is also frequently highlighted for being brilliant, with reviewers appreciating the advice, fast turnaround times, and excellent value. However, some customers also noted significant delays in receiving their orders and a lack of communication after purchase, causing concern about their investment. A few other people also felt that there were issues with the electric branding irons, such as tripping circuit breakers or lacking adequate temperature control.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the precision, durability, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products like branding blocks and hot... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and personal.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update 26th November - my product has now arrived and I'm delighted with it. Don't worry if you don't get much communication- they are busy! But the items now arrived. I didn't get a chance to discu... See more

Rated 4 out of 5 stars

Amazing quality on the branding plate - really accurate when you get used to the branding process. The only thing that would be nice is an indicator on the electric iron component to tell when it... See more

Rated 4 out of 5 stars

Update 26th November - My order has arrived, and I am thrilled with the outcome. Although communication was sparse due to their busy schedule, everything turned out great. Initially, I was concerned a... See more

Rated 4 out of 5 stars

Edit: Now received and looks lovely . Can’t comment on how well it works as it is a Christmas gift but looks good quality and was well wrapped. Hoping that this is just a mistake but ordered a pr... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

477 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(477)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Personalise stamp

5 stars are not enough for this company. I ordered a personalise stamp from here, the quality is amazing and the delivery was so quick. I’ll definitely be using this company again

3 August 2024
Rated 5 out of 5 stars

Wood iron bespoke stamp…

Excellent product excellent customer service answered all my questions promptly and advised me accordingly definitely recommend and will be back to purchase other products

11 July 2024
Rated 5 out of 5 stars

Excellent product and company

I made my first order, which upon delivery I realised I had made a mistake. I contacted them and they were most incredibly helpful. I would highly recommend them to anyone as their work is beautiful. I hope to buy some more of their items soon.

17 June 2024
Rated 5 out of 5 stars

Outstanding

I ordered a stamp - branding iron. I wasn't 100% sure of what I needed, size , depth etc. A member of the team couldn't have been more helpful. The support and guidance was excellent. The branding iron arrived extremely quickly with instructions but there was also the opportunity to use a QR code and get comprehensive instructions to use the iron and attachment. I couldn't be more happy with the product, absolutely fantastic. The quality, workmanship and service were outstanding. Thank you so very much.

29 May 2024
Rated 5 out of 5 stars

Mike is a great person to work on your…

Mike is a great person to work on your brass embossing stamp,if you or him have an issue he gets back to you promptly for a discussion.Workmanship is absolutely stunning and quick.Quality brilliant.Will be ordering more different brass stamps from him.I have also recommended him to others.

29 May 2024

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