Outpost Workshop Reviews 

477
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, often noting their precision, durability, and robust construction. Many people are delighted with the final results, finding their custom designs beautifully reproduced and the tools effective for their intended use. The service is also frequently highlighted for being brilliant, with reviewers appreciating the advice, fast turnaround times, and excellent value. However, some customers also noted significant delays in receiving their orders and a lack of communication after purchase, causing concern about their investment. A few other people also felt that there were issues with the electric branding irons, such as tripping circuit breakers or lacking adequate temperature control.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the precision, durability, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products like branding blocks and hot... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and personal.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update 26th November - my product has now arrived and I'm delighted with it. Don't worry if you don't get much communication- they are busy! But the items now arrived. I didn't get a chance to discu... See more

Rated 4 out of 5 stars

Amazing quality on the branding plate - really accurate when you get used to the branding process. The only thing that would be nice is an indicator on the electric iron component to tell when it... See more

Rated 4 out of 5 stars

Update 26th November - My order has arrived, and I am thrilled with the outcome. Although communication was sparse due to their busy schedule, everything turned out great. Initially, I was concerned a... See more

Rated 4 out of 5 stars

Edit: Now received and looks lovely . Can’t comment on how well it works as it is a Christmas gift but looks good quality and was well wrapped. Hoping that this is just a mistake but ordered a pr... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

477 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(477)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and service

I ordered a wood brander for some of my projects. It arrived quickly, nicely packaged and is top quality. It works really well and is clearly a high end piece of equipment. Brilliant all round service from email enquiries through to delivery. Definately recommend and will use again.

5 November 2024
Rated 5 out of 5 stars

Really pleased with my bespoke leather…

Really pleased with my bespoke leather logo stamp! So pleased intact, I've ordered another one!
Mike is great, so knowledgeable, supportive and trustworthy, and doing business with him was a pleasure. Would absolutely recommend and will come back in the future as my business grows for further designs. Thanks Mike!

4 November 2024
Rated 5 out of 5 stars

Amazing!

Our branding iron looks amazing.
All the fine detail has been reproduced perfectly.
Very quick turnaround too!

10 October 2024
Rated 5 out of 5 stars

The process was very simple and the…

The process was very simple and the delivery quick. The product is simply perfection - my dad is going to love branding his wood turning pieces and I’m pleased I don’t have to wrap it too much as it already looks beautiful 💗

27 September 2024
Rated 5 out of 5 stars

Outstanding quality

Second time in purchasing from Outpost Workshop. The quality of their products take are second to none.
Very pleased with everything they do.

5 September 2024
Rated 5 out of 5 stars

3rd time order

3rd time order, I can't stress enough how kind and responsible Mike is, every time is a pleasant experience. I will order again.

10 August 2024
Rated 3 out of 5 stars

Heating element Order

Great service and very helpful in keeping the customer up to Speed on the Order
Highly recommended and will definitely use again when necessary

John Coleman

31 July 2024

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